Remove 2013 Remove Business Remove Guide Remove Metrics
article thumbnail

Chief Learning Officer Magazine Announces 2013 LearningElite Finalists

CLO Magazine

The finalists are recognized as innovators in enterprise education, delivering measurable business value by utilizing the best workforce development practices. 19, 2013 — Chief Learning Officer magazine (CLO) has announced the 2013 LearningElite organizations. Chicago, Feb. To view the finalists, CLICK HERE. # # #.

article thumbnail

Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

Talented Learning

In these situations, online customer education can make a significant business impact. . When getting started, be sure to define success metrics to benchmark at the outset and measure over time. Since 2013, our customer retention rate has been 100%, while over the past 3 years, our annual growth rate has been nearly 40%.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Fortune 1000 Company, Discover Financial Services, Innovates with eLearning

KZO Innovations

Discover has been recognized for its flagship skills assessment program started in 2013 called Customer Service 2.0, class with a New Hire Advisor, whose core responsibility was to guide learners through the new hire experience, set aggressive individual goals with learners, evaluate employee performance, and provide individual coaching.

article thumbnail

How to conduct an audit of your training and development initiatives

Attensi

Attensi GUIDE How to conduct an audit of your training and development initiatives The effort required to audit your training program is likely to be similar to creating a training program. In other words, you should be able to show results from employee training , namely validate it actually contributes to business performance.

Metrics 52
article thumbnail

Emotional Intelligence: The Real Performance Indicator

CLO Magazine

On the other hand, the business world has already come to accept the benefits and somewhat unconventional strategies of emotional improvement. Using this data, Poskey evaluates an individual’s strengths and weaknesses and connects emotional characteristics to performance and overall evaluation metrics. ” Poskey said.

article thumbnail

What Is a Competency Model? +Benefits, Examples (2022)

WhatFix

For any business, ensuring that team members have the required abilities and qualities for their assigned roles is crucial to success. It is common practice for businesses to define specific areas of competence that ensure success in certain circumstances or roles. How to Evaluate & Measure Employee Performance (+Key Metrics).

article thumbnail

Building a Better Working World

CLO Magazine

Building a better working world — this is EY’s ultimate purpose, one it works to espouse through its Vision 2020 strategy launched in 2013. Key to that strategy are developing the highest-priority skills, providing an exceptional learning experience, and business impact and external recognition. Photo by Will Byington.