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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. With more than 160 episodes of his own podcast, Helping Sells , he is one of the best-known experts in this field.

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LXP – The Answers you seek

eLearning 24-7

Not by their choice mind you, rather by the total amount of confusion among potential buyers, prospects, businesses, etc. The original method was you would buy your system, then the salesperson would ask, do you need leadership or business skills or whatever courses. The metrics tend to be very so-so as a whole.

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Web resources to help you transition from classroom to online learning

Limestone Learning

Luckily, there are a lot of resources out there (more every day) to help ease the transition. This urgency can help learning leaders drive change that eluded them for years, but engineering and managing the transition will remain challenging.

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Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

Talented Learning

In these situations, online customer education can make a significant business impact. . When getting started, be sure to define success metrics to benchmark at the outset and measure over time. Since 2013, our customer retention rate has been 100%, while over the past 3 years, our annual growth rate has been nearly 40%.

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Learning 2013 Recap: Hillary Clinton, Broadway Stars and Trekkies, Oh My!

OpenSesame

Earlier this week, I had the privilege of attending Elliott Masie’s Learning 2013 conference in Orlando, Florida. The Masie Center has a reputation for quality events with a bit of a dramatic flair, and Learning 2013 did not disappoint. The post Learning 2013 Recap: Hillary Clinton, Broadway Stars and Trekkies, Oh My!

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Learning 2013 Recap: Hillary Clinton, Broadway Stars and Trekkies, Oh My!

OpenSesame

Earlier this week, I had the privilege of attending Elliott Masie’s Learning 2013 conference in Orlando, Florida. The Masie Center has a reputation for quality events with a bit of a dramatic flair, and Learning 2013 did not disappoint. Like a child waiting for Santa, I had been eagerly anticipating this trip for months. Flexibility.

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The Business Partnership Award

CLO Magazine

The Business Partnership Award is for learning departments that have partnered in a progressive way with business partners or external organizational divisions and functions such as the sales and marketing department or external customer groups to develop and deliver a targeted employee development program that supports the partner’s goals.