Remove 2013 Remove Business Remove Metrics Remove ROI
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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. And today, Bill and I examine what it takes to develop a successful customer education business case.

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What Is xAPI? Overview & Benefits of Experience API

WhatFix

Developed in 2013 (then known as Project Tin Can), xAPI was created to be the successor of SCORM , the most widely used learning specification form. Such a holistic view of the business repercussions of learning, was difficult to achieve with traditional protocols. And as Sae Schatz, Ph.D. , What Is xAPI? Like this article?

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What is stopping companies from measuring learning: Skillsets, datasets, toolsets or mindsets?

Xyleme

In one of our recent posts, " Why you need to take a Google Analytics approach to measuring learning ," we lay the foundation of our perspective regarding L&D''s constant battle for greater relevance in business strategy and planning. In short, learning and development organizations and departments are suffering from an analytics crisis.

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McDonald’s Special Sauce: Learning

CLO Magazine

McDonald’s commitment to in-store training has kept its learning function aligned to the business in the company’s most pivotal area: customer service. “On top of that, ROI is also clear to our franchisees, who rate our training and tools as positively impacting their people and business results. We need to support it.”

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How to conduct an audit of your training and development initiatives

Attensi

You need to reconsider the training methods, update your tech stack, and often even re-evaluate your goals — what you envisioned a year ago may no longer align with your business strategy and the changing L&D landscape. Every time you get to auditing your existing training programs, you’re looking directly at another big transformation.

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When It Comes to Technology, All That Glitters Is Not Gold

CLO Magazine

But CLOs need to be thoughtful about the tools they choose to ensure they deliver business results. Too often companies decide they need a new learning management system or invest in a new content development platform without first figuring out what business purpose it will serve — and whether learners will even use it.

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Is Inside Sales Training More Important Than Field Sales Training?

Mindflash

The number of Inside Sales departments is projected to grow from 800,000, in 2009 to over 2 million in 2013. These include using analytical data, performance metrics, and ROI measures to drive sales decisions and activity. Inside sales growth is 30 percent faster than their outside sales counterparts. One warning, though.

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