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Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

Talented Learning

In these situations, online customer education can make a significant business impact. . When getting started, be sure to define success metrics to benchmark at the outset and measure over time. Since 2013, our customer retention rate has been 100%, while over the past 3 years, our annual growth rate has been nearly 40%.

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What Happens in the Classroom Doesn’t Stay in the Classroom

CLO Magazine

A regular on the LearningElite list since 2013, this year KPMG cracked the Top 5. As mass amounts of data become available for teams in basically any business unit, the L&D function of any organization relies on data to support its business impact. That’s why having a team of measurement specialists and experts in valuable.

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The Customer Education Experts Directory

learnWorlds

Summary: Connect with Alex to learn more about customer success, reduce churn and increase growth for your SaaS business. There he gained the ability to move quickly, adapt to changing business priorities, and build new processes from the ground up. Business Strategy. Business Planning. Services: Customer Success.

Expert 52
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Karen Kocher: KISS and Tell at Cigna

CLO Magazine

Sometimes the best thing you can have in business is a big, fat KISS, as in, keep it simple, stupid. Her method of keeping things simple has helped others not only appreciate learning, but also ensured that it has an effect on business. A popular phrase coined from a 1960 U.S.

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