Top 7 Custom eLearning Articles on our Blog in 2013

Bottom-Line Performance

Our goal is to educate and inform, and to that end we invest considerable time creating and researching content that the learning and development community will find useful. Why do we all love ‘best of’ posts so much at the end of the year?

2013 Corporate Learning Trends: Where Are We Now? (White Paper)

Bottom-Line Performance

The white paper focused on 7 trends we expect to see grow in 2013 and beyond. Based on what we’ve seen through industry conferences (ASTD ICE 2013, Training 2013 anyone?), Revisiting Sharon’s 2013 Learning Trends.

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Customer Satisfaction: Gaming the System

The Performance Improvement Blog

When it comes to measuring customer satisfaction, managers are gaming the system. They are advising customers to answer survey questions in a way that makes the manager look good, i.e., a rating of 5 on a 5-point scale. Customer Service Run Amok.

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Knowledge Guru and BLP head to Training 2013 for Speaking and Expo

Bottom-Line Performance

We’re heading to Orlando next week for the Training 2013 Conference and Expo in Orlando. We created Knowledge Guru as a solution to a problem we’ve seen over and over with our clients: Job related information is not always fun to learn… and it’s even tougher to remember.

State of the Front-Line Manager

customer service group, shift managers in your retail. manager, talent developer, motivator, customer. To create effective front-line. effective front-line managers create. passion to create greater impact. managers create concrete goals for. State of the.

BLP Named a Finalist in 2013 Serious Games Showcase and Challenge

Bottom-Line Performance

BLP) specializes in custom eLearning, game-based learning and mobile solutions. The game is just one example of the custom learning games we create for our clients. Bottom-Line Performance Inc.

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Top 11 to 20 Authoring Tools for 2013

eLearning 24-7

For the latter group with all the capabilities there is enough there to create an engaging course that goes beyond just the basics. . For the former, you can definitely create courses and if you want to maximize it, then expect a bit of time to achieve it – and learn it. #19

ScreencastCamp 2013 Session Content

TechSmith Camtasia

Creating Re-usable Templates in Camtasia. Troy presents how to create re-usable templates in Camtasia. Powerful tips and tricks to help you boost engagement and create algorithm friendly videos. Tips on engaging customers and telling a story in your screencast.

2 Essential Characteristics of an LMS in 2013


Customizing the look and feel of your LMS is just as important as the nuts and bolts holding it together. Stay away from boxy, inflexible systems that do not allow you to easily create an image that is in line with your organizational culture.

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Creating Impactful Learning: Experiences in the BFSI


The answer to this can be found with a little introspection – of what the learning needs to achieve, the available technologies, and the ways of garnering them to create impactful learning. The game had a series of activities to depict customers and their varied queries.

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Creating interactive and engaging e-content: Experiences with Articulate Storyline


The immense popularity and success of technology-aided learning has created the ever-increasing need to develop e-content that effectively engages the learner but all within the constraints of available timelines and budgets. Creating interactivity with Storyline is easy and quick.

ISTE 2013 Presenter Profile: Graham Johnson

TechSmith Camtasia

We’re SO excited for ISTE 2013 ! How about customizing your lessons, and quizzing? Math teacher Graham Johnson will show how you can add interactivity to videos with Camtasia to create an active learning experience.

Custom Navigation: 3 Examples with Articulate Storyline

B Online Learning

In my post Custom Navigation: Set your imagination and your learners free! I have put together three examples of a custom user [.].

Creating Games for Learning: Strategies for Learning in a ‘Different’ Way


Games are exciting and create a lasting impact. The engaging element can be introduced through the narrative, a vivid storyline or even creating a context for the learner – which the learner can relate to. Create multiple layers of challenges that lead to the ultimate prize/goal.

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Adobe Captivate: Removing Words from the Custom Dictionary

The Logical Blog by IconLogic

It's another good bet that you have "accidentally" clicked the Add to Dictionary and inadvertently added a word or two to the custom dictionary. Search your computer for a file called added.txt (the file might have a simplistic name, but it is actually the custom dictionary).

This Week on #TalkTech: Games for Customer Education, Learn to Code and Samsung Partners With Visa

Bottom-Line Performance

We’re shaking things up in 2013 here at #TalkTech! Topic 1: How can mobile apps and games be used to educate customers about a company? If you want to educate customers, you have to do it in a medium they enjoy. #TalkTech is the “flipped” approach to Twitter chats.

Learning Management Systems: Creating sustainable training support for Corporate Learners


They need to create a sustainable system of training support that reinforces learning, assesses learners, provide intelligent inputs on the way forward for future learning, and much more. The shelf life of acquired knowledge and skills in the corporate world is getting shorter by the day.

Customer Shares Inspirational Anniversary Video

TechSmith Camtasia

Following on the heels of the TechSmith anniversary , John Canady, a past participant of TechSmith’s Technical Preview Program*, shared the anniversary video he created with Camtasia Studio 8. “I The post Customer Shares Inspirational Anniversary Video appeared first on TechSmith Blogs.

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10 Custom eLearning Courses: How Do They Rank?

eLearning Brothers

Lately, I’ve seen some awesome custom eLearning courses and thought it would be helpful to show how I rank them. Custom graphics and a scenario-based experience make for a visually appealing learning experience. The post 10 Custom eLearning Courses: How Do They Rank?

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Unlocking Cool: Jeremy Gutsche, 2013 #DevLearn opening keynote

Learning Visions

Brand and creating a cultural connection are important between you and your end consumer. Perspective, intentional destruction (destroy what worked in the past to try something new), be tolerant with experimental failure, be obsessed with your customers. Don’t look at your competitors to see what you should do and what people want…look to your customers. Customer obsession: Functional (tell). In all industries, innovation starts by observing CUSTOMERS. Kineo.

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Adobe Captivate 6: Customize the Date Variable with a Little Interpretation

The Logical Blog by IconLogic

For instance, he needed the date formatted as December 18, 2013. To make the action easier to work with, I created 12 Decision Blocks, and then gave each one the name of a month (January, February, etc).

Our 2013 Mantra for #mLearning: Simplify, Simplify, Simplify [Lessons from LinkedIn]

mLearning Revolution

May 2013 be the year each one of us creates a dent in our own Universe! There’s one common denominator among these companies, namely their mantra is to simplify everything, from their websites for their mobile users, to the mobile apps they design for their customers.

ScreencastCamper Profiles 2013: Dave Buell

TechSmith Camtasia

Whoa – ScreencastCamp 2013 is this weekend ! Dave and the rest of our Champs respond to customer questions, requests, feedback and more on a daily basis. I also use them personally to send helpful information to family and friends and even use them to create fun, family projects.

Applications of online training: customer service


Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan.

Custom Captivate Player Skins

eLearning Brothers

A great way of doing this is creating a custom Captivate player skin. If you’re looking to have something more custom, just for you, give us a shout. . Have you ever wanted to re-skin an Adobe Captiave 6 project?

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Create Custom Stoplight Effects in Camtasia for Mac

TechSmith Camtasia

But I got asked last week how to create a rectangular spotlight, something that Camtasia doesn’t have a specific feature for. That said, creating one that’s both easy and flexible is completely possible–all thanks to the Mask effect.

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Caring about customers


Throughout this process I have discovered that being super-good at support is important for getting and keeping customers and is an essential path to prosperity. It is one thing what the customer asks for and another thing what he really wants. Opinion customer support

EDUCAUSE 2013 Presenter Profiles: Walter Pelowski

TechSmith Camtasia

Welcome to EDUCAUSE 2013. Of course, TechSmith will be there, so be sure to visit us at booth #1531 to learn the how-to’s of creating engaging and interactive content to help you teach online.

Webinar: Using Custom HTML5 and Adobe Edge with Lectora

eLearning Brothers

Recently I did a Webinar for Lectora users on how to use custom HTML5 inside Lectora projects. Note: You will be asked to create a Free Account in our Template Library to gain access to all of our free templates.).

Snagit Helps Customer Play Multiple Roles in Small Business

TechSmith Camtasia

Ally Parson acts as Human Resources, Marketing, Customer Relations and more at Café Milano in Washington, D.C. Snagit lets me create walkthroughs of all my projects that I can leave with coworkers when I’m not in the office. Welcoming customers. Being a small business is tough.

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Build Your Own Custom Themes for Adobe Captivate 7 Courses!

Adobe Captivate

These themes help you save a lot of time that you would otherwise have to spend in creating graphical assets for your eLearning courses. Adobe Captivate 7 is shipped with some great looking themes to help you get started with your eLearning course creation easily.

Joy to the World of Work

The Performance Improvement Blog

By explaining how Menlo works with clients, estimates costs, organizes work assignments, develops teams and leaders, and ensures quality, Sheridan provides a guidebook for creating joy in any organization. . . It’s fitting, in this holiday season, to be talking about "joy".

How to create a training goal in 2 quick steps

Making Change

Some examples: “We need sales training” — Sales will increase 5% by Q3 as all sales people use the 5-step Customer Courtship Model.

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Year in Review - 2013

The Performance Improvement Blog

Throughout 2013, I used this blog to illuminate important leadership and management issues. The topics ranged from changing organizational culture to evaluating training programs to making managers responsible for employee learning to creating a learning culture. Those routines may or may not serve the best interests of the organization and its customers. Organizations as a whole must create an environment that supports the learning process.

Sales training and support improves meetings with customers

dVinci Interactive

Organizations invest heavily in marketing to create opportunities for their sales consultants to meet in-person with customers and prospects. In-person meetings are the consultants’ best chance to close sales and open up new opportunities.

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Ecommerce: One Size Does Not Fit All

The Performance Improvement Blog

It’s as if companies forget everything they know about customer service when they build a Web site. The gap between an elegant Web site from an IT point-of-view and the quality of experience from a customer’s point-of-view appears to be as wide as ever.

Questions about Instructional Design Careers

Experiencing eLearning

Q: I will obviously need to create a portfolio, and I know that it will need to begin with volunteer opportunities. Your graduate program should help you build a portfolio, including giving you an opportunity to create realistic examples.