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5 Questions for Making Better Customer Education Content

TechSmith Camtasia

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

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Open Source LMSs Facts and Insight

eLearning 24-7

It also due to service providers who can customize Moodle, for a fee. . Support – varies, some have tutorials, manuals, community form, knowledge base (I will list those that offer it). Manhali – Last update of code, 2013. . Want a custom domain? Open Source, 100% free code. Active Community.

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Case Study: Waterstones Academy – Goal-Based Learning for Booksellers

Rob Hubbard

We were thrilled this month to win Silver at the 2013 eLearning Awards in the ‘Best eLearning Project (Private Sector) for a project that we did with bookseller, Waterstones. They access knowledge-based materials in support of the activities. It was the toughest category with over 30 submissions.

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Creating Value in e-Learning Part 5: The Symptom |

Trivantis

Content Creation Services. Custom Development Services. Custom Content Creation. Customer Support. Text message strings are populated based on syntax algorithms. Peter Sorenson is the President of QUIZZICLE , a custom elearning development company located in Connecticut. Lectora Talent Management.

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How Avaya Built Its Own Version of Khan Academy

TechSmith Camtasia

This post originally appeared on the Avaya blog on May 15, 2013 by Carl Knerr. Last week I had the pleasure of presenting at the semi-annual Technology Services World (TSW) Conference , hosted by the Technology Services Industry Association (TSIA) on the Avaya Mentor program, which I had also written about last August.

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How to Connect Training to a Company’s Digital Culture

CrossKnowledge

Keep providers to a minimum: Some IT solution providers work by delegating integration services to third parties. Also, with its rich experience working with clients over the years, CrossKnowledge has developed a complete catalog of over 50 integration services that can be used in any kind client environment.

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The WordPress Education Ecosystem Challenges and Opportunities with Courtney Robertson

LifterLMS

And we have been around since 2013. And many of our users and customers, we’re their first introduction to WordPress. So he has training for that particular service available for the clients and making sure it gets in front of people’s faces that they have added new features and to their new features to learn about.