Putting Thought to Work: Evaluation in Practice
AUGUST 24, 2013
The company organizes its learning evaluation data using a tool, Metrics That Matter, from KnowledgeAdvisors that connects directly to its learning management system. Jaime Maas, manager of organizational development at Qualcomm, said its program managers are assigned to specific learning topics. Then she said the tool automates levels 1 through 5 — including the Phillips ROI model — to help learning leaders report and analyze the data.