ROI: It’s All About Proximity
JUNE 29, 2013
I’m not saying training does not contribute to a learner’s on-the-job performance, but in the sense of measuring a Kirkpatrick or Phillips level 4/5 impact, we all know “contributing” is not a strong word. The next fair metric related to training is knowledge gain. Both of these measures fall comfortably within level one and two, and because of the proximity and intent of training, are fair metrics to gauge training effectiveness.