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Social Media Revolution 2013: the video

Jane Hart

I’ve just noticed that Erik Qualman updated his video on the Social Media Revolution in November 2012. This one is number 4 in the series – for 2013.

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Smarter Uses for Social Media

Association eLearning

One of those social media users is bound to be in your industry so it’s time to get smarter about how we use social media to connect to followers, members, prospects, thought leaders, and board members. Recently, Maddie Grant at Social Fish presented on the topic of engagement in online communities.

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Growing Use of Social Media in Education

LearnDash

Social media is often seen merely as a way to pass the time or stay connected to friends and family. Each year, Pearson Learning Solutions puts out the results of an annual survey of social media use in education. Across the board, educators are using social media more in 2013 than they did in 2012.

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Handling Customer Complaints on Social Media

ej4 eLearning

A 2013 PwC study shows that most companies aren’t receptive to the social media feedback they are receiving - 57% of companies don’t use social media for crisis management. The post Handling Customer Complaints on Social Media appeared first on.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Training & Social Media: Fitting Into the Modern Marketing Mix

The Logical Blog by IconLogic

billion users in March of 2013. Potential customers can and are researching and learning about products and services online and within their ever-growing trusted social network. Social media is paving the way for scaling one-to-one interactions. Social Media training' by Rosie Hausler.

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Training & Social Media: Fitting Into the Modern Marketing Mix

The Logical Blog by IconLogic

billion users in March of 2013. Potential customers can and are researching and learning about products and services online and within their ever-growing trusted social network. Social media is paving the way for scaling one-to-one interactions. Social Media training' by Rosie Hausler.