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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

For example, a competitor may differentiate her hotel on customer service, generating a higher occupancy rate at the same cost. Determine how customer service from improved employee training can increase both your occupancy rate and bottom-line. The figure can also serve as a benchmark when comparing like-businesses.

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Top 9 e-Learning Predictions for 2014

Learnnovators

We believe that 2014 will see more powerful changes, owing to the maturing and convergence of some of these technologies. If 2013 was a year of ‘contemplations’, 2014 will be a year of ‘decisions’! e-Learning Forecasts for 2014. We believe that mobile learning is going to be the most disruptive game changer in 2014.

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When did employees and customers for learning/training become irrelevant?

eLearning 24-7

If you provide customer training, those folks in Training typically get laid off, too. If you provided learning or training during the 2008-12 recession, which went into 2014, you know what I am referring to. Customer Training/Clients/Partners/Distributors/B2B and in some cases B2C I will be blunt here.

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6 Benefits Of A Custom Learning Management System (LMS)

Academy of Mine

More on that, when you’re having difficulty finding an LMS with all of the features you need , it’s time to consider a custom-developed LMS. What Is A Custom LMS? A custom LMS is software specifically designed to meet your organization’s eLearning needs. No customization other than built-in settings. Limited integrations.

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Going Global with Docebo LMS

Docebo

How LeaderSharp is taking their Canadian leadership development services into the global market. Chris Jones is the CEO and Co-founder of LeaderSharp, a leadership developm ent group founded in 2014 alongside his business partner and wife, Lisa Scott. Docebo brings to us the opportunity to be agile as a service provider.

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TOP 9 E-LEARNING PREDICTIONS FOR 2014

Learnnovators

We believe that 2014 will see more powerful changes, owing to the maturing and convergence of some of these technologies. If 2013 was a year of ‘contemplations’, 2014 will be a year of ‘decisions’! e-Learning Forecasts for 2014. We believe that mobile learning is going to be the most disruptive game changer in 2014.

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My Top Posts of 2021

Experiencing eLearning

I originally published this post in 2014, and I have updated it several times since then. If you want a job creating soft skills training, create customer service samples. Time Estimates for eLearning Development : “How long will it take to create this elearning?” This post received the most views of everything on my blog.