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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

Last week, we published a blog that highlighted five metrics that leaders in QSR operations should reference when evaluating their business operations and employee performance. We continue with the series this week to help empower business owners and managers to more accurately assess the success of their businesses.

Metrics 124
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Future of Learning Technology – 2015

Upside Learning

The Learning Circuits Big Question this month asks – “ What will the workplace learning technology look like in 2015 ”. The question is inspired from a post by Derek Morrsion – Technology to Enhance Learning in 2015 , quite an interesting post, a must read. Personally, I am excited about RIM’s ‘BlackPad’.

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LEARNNOVATORS WINS DEVLEARN 2015 HYPERDRIVE CONTEST FOR MOBILE PERFORMANCE SUPPORT SYSTEM

Learnnovators

Learnnovators, a leading provider of innovative learning solutions, has won the DevLearn 2015 Hyperdrive contest, for its Mobile Performance Support System (MPSS) solution. Within nine months of implementation, MPSS brought about stunning results for MTAB in all three business metrics identified for the program.

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Developer Marketers, Here’s How You Can Request a Raise

Appsembler

There is proof that developer-first marketing works; Atlassian sold $320 million of software in 2015 using a lower-touch sales model (as opposed to the high-touch, high-cost traditional sales model). By arming yourself with data from the above metrics, putting together a request for your raise will be much more effective.

Market 98
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Your Guide to the L&D Metrics That Matter for Proving the ROI of Learning

Acorn Labs

Afterwards, there may be some heads scratched about why business results haven’t improved as much as was hoped. It's an ongoing initiative that needs to be measured and evaluated to ensure that: Your workforce is equipped with the right capabilities to carry out their job responsibilities and business functions.

Metrics 52
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Your Guide to the L&D Metrics That Matter for Proving the ROI of Learning

Acorn Labs

Afterwards, there may be some heads scratched about why business results haven’t improved as much as was hoped. It's an ongoing initiative that needs to be measured and evaluated to ensure that: Your workforce is equipped with the right capabilities to carry out their job responsibilities and business functions.

Metrics 52
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Learnnovators Wins GOLD @ Brandon Hall Excellence Awards

Learnnovators

We are excited to announce that we have won Gold in the 2015 Brandon Hall Excellence Awards in the ‘Best Use of Performance Support’ category. MPSS (or Mobile Performance Support System) is a mobile app-based performance support solution made up of byte-sized video tutorials and PDF-based Quick Reference Guides. The videos and PDFs.