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Trending in Workplace Learning 2015….

Allison Rossett

Many colleagues have asked what I think will emerge in workplace learning in 2015, “What’s important for 2015, in your view?” ” Or they put it this way, “Have you read anything worthwhile that summarizes trends for 2015?” Got a bumper sticker on trends, 2015?” Customized.

Trends 100
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Mastering BFCM Sale Readiness: Is Your Website Up to the Challenge?

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

million per minute during the sale weekend. You might face problems like your website going down, security risks, and other issues that can ruin your big sales plans. This will help you sidestep common pitfalls and seize this golden opportunity for incredible sales. Slow load times can frustrate customers and lead to lost sales.

Website 52
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Customer Education Bracket 2023 – Best of the Best

eLearning 24-7

That’s right, the annual, Customer Education Learning Systems Bracket. Quick Point The original term was customer training, then around 2015 or thereabouts, the term switched to customer education. ” FWIW, customer training is the same thing as customer education. .”

Metrics 77
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The Golden Age of Customer Feedback

Gyrus

Engaging customers from the beginning to the end of the product development cycle is critical for the acceptance of products, both with current and future clients. Not engaging customers results in a “failure-to-launch” scenario, which benefits nobody.

Custom 100
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The Cost of Misinformation in Customer Service

Inkling

Whether your business deals with sales, in-home services, on-site technical support, or customer support by phone, your front-facing employees need access to the right tools in order to meet and exceed your customers’ expectations. Weak customer relationships. Lost revenue. Negative brand sentiment.

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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

Let’s dive right into the metrics, once again categorized by operational excellence and employee productivity: . in 2015, according to STR, Inc. For example, a competitor may differentiate her hotel on customer service, generating a higher occupancy rate at the same cost. Employee Productivity. greater productivity).

Metrics 124
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4 Successful Examples Of Gamification In Real-Life Corporate Training

Roundtable Learning

Did you know gamification increases employee engagement by 60% , leading to higher levels of employee confidence and productivity? . Sally Beauty Supply Uses Gamification For Retail Sales Training. Throughout each module, store associates practice navigating real-life situations where customers inquire about hair color products. .