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Stepping Up to the ROI Challenge

CLO Magazine

Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute. In his 2017 Chief Learning Officer article, “The Business Case for Leadership Development,” William C. Liz Wiseman’s “Multipliers: How the Best Leaders Make Everyone Smarter” is being used worldwide to drive business results.

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Should Loyalty Be the New Measure of Training ROI

Training Industry

There’s little debate that calculating the business impact of training programs is a difficult task. Regardless of the reason, failure to demonstrate or articulate the business impact of training has implications. What is not debated by business executives is the impact that loyalty has on an organization.

ROI 42
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Measuring the Effectiveness of Your Training

Training Industry

It is essential in today’s business environment to demonstrate an impact from learning initiatives. Something must be done so that business leaders can find useful and pertinent information about the effectiveness of training programs, make better use of the training budget, and obtain the results they seek.

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Avoiding the Curse of the Consultant

CLO Magazine

Although 2016 data hasn’t yet been published, the growth trend was expected to continue with the U.S. Clients who fund consulting want to see the business value and sometimes even the ROI. Consulting can also be a risky business. The first challenge is to deliver credible business results to clients.

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Expert Panel: Learning Transfer, Chatbots, and Measurement

Mobile Coach

Her second book, Making Change Work: How to Create Behavioral Change in Organizations to Drive Impact and ROI, co-authored with Jack and Patti Phillips of the ROI Institute, was published in 2016 by Kogan Page. Trish Uhl – LinkedIn | Twitter.

Expert 52
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Mobile Coach - Untitled Article

Mobile Coach

Her second book, Making Change Work: How to Create Behavioral Change in Organizations to Drive Impact and ROI, co-authored with Jack and Patti Phillips of the ROI Institute, was published in 2016 by Kogan Page. Trish Uhl – LinkedIn | Twitter.

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