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Free L&D webinars for July 2018

Limestone Learning

Tuesday, July 3, 2018, 11AM – 12PM PT: Building an Effective Coaching Culture Within Your Organization (Free for ATD members) Awareness of the power of coaching has increased significantly in recent years, as demonstrated by world-class surgeon and writer Atul Gawande’s recent TED Talk, “Want to Get Great at Something?

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10 Advantages of Digitization and Data Capture You Must Know

Aptara

Below are some reasons why a business should go paperless: Increased Productivity - It takes an employee an average of 12 minutes to find the paper document they are looking for. With a well-executed digitalization and document imaging plan, this can be reduced to a few seconds or less.

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6 Key Benefits of Using Automated PDF to ePUB Converters

Kitaboo

Higher ROI because of automation is one of the other key advantages of PDF to ePUB converters. PDF to ePUB converters allow publishers to add a lot of exciting features in their eBooks such as text or images that pop up, footnotes , external/internal links, and more. Employee Training / October 18, 2018.

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Customer Service Chatbots – Best Practices

Mobile Coach

Back in 2018, there was a report that cited that 67% of consumers worldwide had interacted with a chatbot for customer support with a projection of 85% for 2020. Image by Free-Photos from Pixabay. I’s also helpful to have some guiding metrics to gauge ROI.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Beyond Skills: The Rise of the Capability Academy

NovoEd

” According to the 2018 World Economic Forum Future of Skill s report, the most in-demand skills are 1) analytical thinking and innovation; 2) complex problem solving; and 3) critical thinking and analysis. Bersin defines a capability is the “combination of skills, knowledge, and experiences employees need to succeed.”. Source: IBM.

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How to Improve the Customer Experience with Retail Enablement

BigTinCan

The customer experience impacts nearly every aspect of your business. A recent study found that Apple’s customer loyalty rate reached a staggering 90 percent in 2018. Consider retail enablement for your business. I mprove customer experience and ROI. Instead, think bigger. . There is very little middle ground.

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