The Need for Employees Refresher Training
Your Training Edge
JUNE 19, 2018
Most of us think that workplace refresher training is valueless. The impression is that training is done to ensure that the customer is feel-good of the services provided. Workplace refresher training leads to improved customer services and increased employee satisfaction. In most cases, the most suitable strategy for reducing such issues is not to implement strict measures or increase supervision but to train all the workers on appropriate and safe behaviors.