Artificial Intelligence was a key theme at Unleash 2018. Are you concerned that robots or machines will steal your job? But we are not scared. Let’s be honest. Are you concerned that robots or machines will steal your job? Artificial Intelligence was a key theme at Unleash 2018, the world’s biggest HR event, which we attended last week. But we, for once, are not scared.
Want to know why? Well…IBM’s CEO, Ginni Rometty, phrases it perfectly…
Some people call this artificial intelligence, but the reality is this technology will enhance us. So instead of artificial intelligence, I think we’ll augment our intelligence.
Ginni Rometty
The Human Factor
Humans are still at the core of our workforce. Everywhere we look, customer experience is every company’s key driver. It’s certainly at the core of MobieTrain, and that is why we were honoured with winning Unleash’s biggest-ever startup competition last week. But more on that later…
What really matters is what winning says about the future of work. Empowering your employees and ‘unleashing’ their potential was the theme of the conference, and this in itself is telling. We weren’t being told to retrain as coders or pack up our laptops and head for the hills.
Instead, we were shown how more and more companies are and should be, placing their emphasis on empowering their employees. On using technology, not to replace workers, but to help them…to ‘augment our intelligence’ as Rometty says, and in doing so, to drive real change and results that impact the bottom line.
Unleash 2018: Augmenting Our Intelligence
Intelligence. Knowledge. Empowerment.
Isn’t it great to see that, despite the doomsday predictions, the mobile and AI revolution still has these values at its core?
And that is why we won at Unleash. As in Rometty’s quote, our mobile-learning platform ‘augments our intelligence’ with technology. It empowers employees, not machines.
Personalisation is key. And, integrating Artificial Intelligence into our platform in the coming months, will help us to improve the performance and job satisfaction of real employees, and improve the customer experience of real customers. We’ve known for a long time that data is our friend. So, too, is artificial intelligence, if harnessed correctly.
Winning Unleash’s startup competition just reinforces our core idea-that knowledge is power. And micro-learning is the best way for the mobile workforce to not just learn, but use, that knowledge to make real impact.
Guy Van Neck, CEO & Founder MobieTrain
