HTML5 only issue: Playhead won’t move beyond Click Box Pause Point if Final Attempt reached prior to Pause Point

Adobe Captivate

We are using CP9, updated to most recent version, trying to publish software simulations in HTML5 output only. These are simulations for clients to complete on desktop devices, not mobile. Object arrangement can be seen below: Issue: This has always worked for us as we’ve traditionally published as SWF output. Hoping someone can shed some light on this issue.