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What does the future hold for AI-enabled coaching?

CLO Magazine

Coaching, whether it’s life coaching, executive coaching, or performance, skills or career coaching, seems inherently personal and humane. But what if your career or executive coach wasn’t actually a coach at all — or even human? Artificial intelligence made its way into learning and development with the start of the Fourth Industrial Revolution , and more recently, it’s been showing up in the coaching space. Where Human Coaches Shine.

How Coaching Can Help the Majority Culture Understand Difference

CLO Magazine

In one example from my experience as a coach, an otherwise highly skilled senior manager started to lose client-facing opportunities, unaware that certain traits — in this case extreme soft-spokenness and lack of eye contact – while not unusual in his native culture, were not viewed positively in the American business environment, but no one wanted to offend him by pointing this out. Leadership Development coaching Majority Culture multicultural workforce

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Leading the 4 Stages of Team Development

CLO Magazine

Give the job to a team. In its place, teams have become the preferred strategy for getting work done. With greater flexibility and access to resources, teams can achieve rapid results in ways that bureaucracies cannot. In our latest Blanchard research, done in partnership with Training magazine, we learned that people spend more than half their work time in teams. Yet only 27 percent of the respondents felt that their teams were high performing.

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Grow multicultural leaders with coaching, not just business English

CLO Magazine

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. Diverse hiring practices don’t always translate into a more diverse workplace or improved employee retention,” wrote Zoe Mackey in her 2019 article, “Here’s How Workplace Diversity Impacts Employee Retention.” A November 2019 article in ATD’s TD Magazine , “Future-Ready or Not?”

Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. But what has happened to the CLO during this period? How have the skills required to be an effective CLO changed?

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Cohort-based programs can develop leaders at all levels

CLO Magazine

Or, to help high-potential or emerging leaders onboard into new roles, manage change, develop teams, work effectively with others on an enterprisewide basis or execute on challenging new business objectives. Leadership Development coaching Cohort-based executive development leadership buy-in

Why Comfort Will Ruin Your Business

CLO Magazine

The key to performance and growth is coaching, but what distinguishes high-growth coaches from their less effective peers? The best coaches — perhaps counterintuitively — create an environment of discomfort. Coaching. Coaches who know that their job is to ultimately create and sustain growth view discomfort as something to embrace. According to our research, for example, sales teams sell more when coaches create complexity.

College Students Take a Swing at Running a Baseball Team

CLO Magazine

Among the 12 teams is the Niagara Power, which kicks off its seven-week season June 6 against the Olean Oilers with Kid’s Day where children from local school districts get free admission. Before purchasing the team, the university already had an internship program with the baseball team until it ceased operations in 2015. Throughout the season, students rotate in teams from marketing, concessions and the press box to prepare for and manage game days.

Learner, know thyself

CLO Magazine

Coaches learn just as much from their players as their players learn from them. When the person you’re coaching is your own kid it’s even more so. I was my son’s soccer coach last year. Pick any player from his team of 7- and 8-year-olds and it was guaranteed they had more playing experience than their head coach. They learned to play as a team, developed fundamental skills and had fun. That’s where coaching can help.

Trish Holliday Teaches Tennessee a Lesson

CLO Magazine

In 2005, Holliday left the ministry for a job as training officer with the state of Tennessee, where she quickly moved up the ranks to assistant director, then director, and ultimately CLO. When she was appointed CLO, she knew that if she could tear down silos and create a more collaborative and aligned learning experience with the backing of agency leaders, she could transform it into a place where people embraced learning as a career-long goal. “My

Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

His team didn’t agree with his assessment. “I I was there for about three or four years and I had managed to take a team that should have been high performing and I just drove them into the ground,” Jon said. “It April 2019 Profile: Discover Financial’s Jon Kaplan. Mike: We should also mention Liz Loutfi who also is one of our editorial team who works on CLO. Ashley: I mean, before I came to CLO I pretty much didn’t know anything about CLOs.

Evaluating Sales Training Programs

Unboxed

It can feel overwhelming, so treat this post as your roadmap to helping your sales team deliver. The more accessible a sales training program is, the more involved your team will be. A study by CLO Magazine reported 70% of employees surveyed felt more motivated to learn when they could access the training on their mobile devices, while 72% reported increased engagement with mobile learning. Practice & Coaching.

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8 Top Learning and Development Podcasts

Elucidat

A firm favorite amongst the L&D community (and in the Elucidat team), the Good Practice podcast focuses on key issues affecting L&D and HR teams. The eLearning Coach. Join Simon Greany (our very own CLO and founder of Elucidat) in discovering the strategies being used in some of the worlds most successful organisations to deliver transformative large scale learning programs.

Inspirational leaders own their imperfection

CLO Magazine

My own path has been very messy, always two steps forward and one step back — and I’ve learned the undeniable power of talking openly about weaknesses, fears and challenges with your team. My best learnings came when my leaders opened up about their career mistakes, often while coaching me through my own. On many teams, the level of anxiety is so thick you can practically cut it with a knife. Have you ever worked with a perfect leader?

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CLO Joe Ilvento is unlocking potential at Commvault

CLO Magazine

They created a role for me that didn’t exist,” said Ilvento, who became their first CLO and director of talent development in 2011. The leadership team recognized that the next generation of hires were bringing new, valuable skills to the company that senior staff didn’t possess. That led the leadership team to take a more strategic approach to HR and L&D, which led them to Ilvento. It earned him lots of accolades from the Cornerstone team,” Helt said.

Deliver the ultimate employee experience through development

CLO Magazine

Part of creating the ultimate employee experience is aligning those experiences to individual, team and organizational goals. These conversations can happen within internal mentoring groups, self-driven coaching and manager one-on-one meetings.

Cultivating Constructive Devil’s Advocates

CLO Magazine

Often, their constant questioning generates interpersonal conflict that can fracture a team. Effective devil’s advocates can stimulate constructive conflict and debate that helps teams generate more alternatives, surface hidden risks and make better decisions. First, who plays the role of devil’s advocate on our team? For instance, Kevin Lofton , CEO of Catholic Health Initiatives in Denver, does just that on his management team.

What are your 3 career criteria?

CLO Magazine

As a longtime internal learning and talent practitioner and now as an executive coach, I spend a good amount of my time helping people gain and increase their self-awareness. appeared first on Chief Learning Officer - CLO Media.

The 50:50 learning model

CLO Magazine

Nonetheless, there are options to facilitate talent development within tight budgets and on small teams. Social Learning: Shadowing, Coaching and Knowledge Sharing. An employee can shadow a more experienced team member to better understand their role, day-to-day responsibilities and processes. Benefits include real-time and direct feedback, and knowledge sharing helps teams level up and reinforce a culture of learning.

Mastering Organizational Leadership

CLO Magazine

” Just as leading a team is more complicated than one-on-one leadership, leading an entire organization is more complicated than leading a single team. At this stage, a coaching leadership style is appropriate. This does not mean there is no direction or support, but it is coming from individuals and teams throughout the organization. The post Mastering Organizational Leadership appeared first on Chief Learning Officer - CLO Media.

Obsession with efficiency is creating more impatience and less happiness

CLO Magazine

In fact, a Wegmans cashier is coached to scan a customer’s groceries at a designated “items per minute,” or IPM. But there is a team of people behind that cashier who genuinely want them to be happy on the job, learn new skills and develop a relationship with the team.

15 performance questions L&D should ask (before running)

Learning Wire

The 2nd is the limited coaching capability at the sales management level to embed the learning. L&D can reach out to external experts for input on sales and coaching skills if needed. Let’s also organize an add-on coaching module for sales-management to ensure the learning is embedded in the workplace. It’s then up to the skills of the L&D team to analyse proposed learning interventions in terms of anticipated impact and ability to roll-out.

Bend & Flex: Building Learning Agility

CLO Magazine

Teaching and encouraging your team members to practice these habits, which follow, will build agility capital on your team. Pay attention to the processes and examples your team is using to address issues. You can also promote learning agility by imbuing your team with greater independence. Self-managed teams are licensed by a senior leader to operate independently and are given the resources necessary to meet predetermined business objectives.

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Top of Mind: Experimenting with Social Physics

CLO Magazine

He’s used social physics to forecast productivity of small groups, corporate departments and even entire cities with this fundamental thesis: Because we are impacted by those we physically interact with as individuals, teams and societies, we can change outcomes by changing patterns of interaction. For example, he helped boost call center team performance by advising that teams take breaks at the same time, nurturing social ties and communication.

Learning and Teaching From One Generation to the Next

CLO Magazine

and an executive coach at Harvard Business School. The focus of my speech was leadership and role models, during which I showed pictures and told stories about faculty members, teams and classmates who had made a lifelong impression on me. You Can Do Better: I ran cross-country in high school and our coach, Mr. Cobbold, was an energetic Englishman who used to ride his bike alongside us shouting, “Chop, chop harriers!” David DeFilippo is principal of DeFilippo Leadership Inc.

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Doing workplace diversity and inclusion properly

CLO Magazine

Consequently, millennials and Generation Z rank D&I high among what they value in employers, according to Deloitte’s 2018 and 2019 “Global Millennial Survey” reports. At first, she thought it had something to do with the specific individuals she was coaching, but she quickly realized this wasn’t the case. As acting CEO of Rework Work, Gordon said she’s seen firsthand how her coaching and similar D&I education methods can improve a workplace.

Experiential Learning Through Cultural Immersion

CLO Magazine

Ultimately, creating inclusive environments that foster diversity comes down to understanding and appreciating individuals as full-fledged people rather than categories, which leads teams to support and fight for equity in ways that combat fatigue. Yet, immersion can take place in the local community or even by bringing people into a company for a daylong program that allows teams to develop rapport and relationships with those unfamiliar to them.

What is your POV?

CLO Magazine

This turned the session from a strategic and tactical planning session to more of a coaching session, as I realized that while I had a working knowledge of these topics, I had yet to form a perspective that I could call mine alone. appeared first on Chief Learning Officer - CLO Media.

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Leadership Traits That Transcend Gender

CLO Magazine

Consequently, female leaders often downplay their personal contributions to the success of a team and focus more on the contributions of others. When asked to describe their roles as leaders of teams, female leaders frequently talk less about their own contributions and leadership significance and more about the confidence they have in their team and organization. To my team’s credit, we got the backing.”. Engaging Team Members.

The Power of Learning-Focused Leadership

CLO Magazine

When considering the wealth of other styles that have caught our attention since Lewin’s seminal work, we see a bias toward styles that are, in general, very aligned with a learning focus, such as transformational leadership, coaching leadership and strategic leadership. Make sure annual performance review and goal-setting processes include the consideration of opportunities aligned with team members’ growth goals and personal aspirations. Design learning agendas for your team.

Leadership Styles: One Size Does Not Fit All

CLO Magazine

Some imagine themselves visionary leaders, ready to guide their teams through rough waters, or democratic leaders who want to encourage collaboration and team decision-making. Trying to label yourself with a single leadership style feels like ’60s-era thinking,” said Greg Githens, a strategic thinking coach with Catalyst and Cadre LLC in Lakewood Ranch, Florida. They become the person their team needs them to be in that moment.”. Show your team respect and loyalty.

L&D’s Diversity Dilemma

CLO Magazine

When Masie arrived, he ran into leadership coach Marshall Goldsmith, who lives just three blocks from Masie in New York — only to find out that Goldsmith was the other keynote speaker at the same event. Patria said the lack of representation in the learning field poses a huge issue as corporate training teams are looked at to be ambassadors of culture and organizational strategy, which now typically include D&I in objectives or values.

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Listen: Upwork’s Zoe Harte makes the case for freelancers as core part of talent development strategy

CLO Magazine

Plus, she and co-host Justin Lombardo talk about the value retired executives can bring to the company and how to make sure your internal team is ready to work with freelancers. Practice can scale the competency and confidence of your teams to ensure your organization thrives in today’s fast changing, unpredictable world. Help your organization cultivate a coaching culture with BetterUp, the industry’s first mobile platform that provides personalized coaching at scale.

Is This Thing On?

CLO Magazine

Nick Morgan is a speaking coach and author. For many organizations and teams, this may mean greater use of videoconferencing. How often should a team schedule them? appeared first on Chief Learning Officer - CLO Media. His most recent book is “Can You Hear Me? How to Connect with People in Virtual World.”

Is This Thing On?

CLO Magazine

Nick Morgan is a speaking coach and author. For many organizations and teams, this may mean greater use of videoconferencing. How often should a team schedule them? appeared first on Chief Learning Officer - CLO Media. His most recent book is “Can You Hear Me? How to Connect with People in Virtual World.”

Involve Me and I Learn

CLO Magazine

This means that sales teams must keep pace with every market shift in near real time and also have a greater level of comprehension to truly play the role of consultative seller. A fundamental issue that this “in-the-moment” approach can help overcome is the simple lack of bandwidth that sales managers have available for formalized training and coaching. The survey also found that time constraints were by far the greatest hindrance to their coaching.

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Learning at Large Ep3: Digital first learning strategies, at scale

Elucidat

I started off working as part of a team, building some of the first online executive education programs, and then fell out of the industry and then came back into the industry having worked for companies like Barclaycard, working with Tesco, most recently working with Hitachi Rail. It’s things like management and leadership skills—how to have difficult conversations, how to be a great coach. I can have a brilliant coaching conversation.”.