Remove 2019 Remove Coaching Remove Customer Service Remove Program
article thumbnail

Free L&D webinars for February 2019

Limestone Learning

Friday, February 1, 2019 9AM – 10AM PT : Ten Steps to Certification in 2019 (Free for ATD members) Are you considering getting an ATD certification in 2019, but you’re not sure how to get started? Ryan Gottfredson will introduce you to the concept of mindsets and their power to drive agility.

Free 57
article thumbnail

Taking your training program digital? Ask these 3 questions

CLO Magazine

When you choose to put a training program online, the technology you choose to buy is one of the most important considerations. According to WestMonroe’s 2019 report, “ The Upskilling Crisis: Effectively Enabling and Retraining Employees for the Future ,” 70 percent of companies introduced a new technology in the past year.

Digital 92
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Free L&D webinars for July 2019

Limestone Learning

Tuesday, July 2, 2019, 8AM – 9AM PT: Customer Service Training Discussion with Lisa Crockett and Host Kristen Hayden Safdie Join EngageTHEM.org Founder, Lisa Crockett and Host Kristen Hayden Safide, as they discuss customer service training—with a bonus discussion about developing a portfolio.

Free 60
article thumbnail

Free L&D webinars for June 2019

Limestone Learning

Monday, June 3, 2019, 11AM – 12PM PT: Best of TK: Trends in Virtual Training: Are You Ready? You’ll leave this session with tangible ideas that can be immediately applied to help keep you and your organization ready for virtual training in 2019 and beyond! There are plenty on tap this month! He didn’t go to college.

Free 65
article thumbnail

The Killer App of Workflow Learning? A chatbot

Mobile Coach

Workflow Learning & Chatbots The most common chatbot use case is that of customer service where consumers can get instant answers to their questions without having to call customer service. Teams users grew from 20 million users in November 2019 to 75 million users in just six months !

article thumbnail

Why Performance Management Fails—And What You Can Do About It

Acorn Labs

In Gartner's 2019 Performance Management Benchmarking Survey, 82% of HR leaders said that performance management wasn't successful or effective in achieving its primary goals , with only 38% saying that performance management kept pace with organisational needs. But suppose you don't have transparent communication at this stage.

article thumbnail

Why Performance Management Fails—And What You Can Do About It

Acorn Labs

In Gartner's 2019 Performance Management Benchmarking Survey, 82% of HR leaders said that performance management wasn't successful or effective in achieving its primary goals , with only 38% saying that performance management kept pace with organisational needs. But suppose you don't have transparent communication at this stage.