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Free L&D webinars for August 2019

Limestone Learning

Thursday, August 1, 2019, 9AM – 10AM PT: gomo Authoring: Authoring technology for Modern Learning Design Today’s modern learner demands specific requirements when it comes to skill development. Thursday, August 1, 2019, 9AM – 10AM PT: Interact & Engage!

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The complete guide to effective customer service training


Gartner found that more than 80% of companies expect to compete almost solely on the basis of customer experience by 2020. How to implement a customer service training program. This is why the best customer service training programs teach employees the skill of problem-solving.

15 performance questions L&D should ask (before running)

Learning Wire

The Learning Needs Analysis has always been THE approach to aggregating common development needs and delivering a standard program. CEB (now Gartner) estimates that for a typical company, the average rate of scrap learning – knowledge not applied by learners – is 45%. L&D professionals must recognize that a learning performance analysis is an essential part of effective learning programs and therefore must be able to understand and perform this analysis.

Podcast 24: DNA of High-Impact Learning – With Paul Morton of CrossKnowledge

Talented Learning

We have isolated the building blocks needed to build learning programs in a way that actually sticks. Encourage coaching and mentoring for deeper engagement. WELCOME TO EPISODE 24 OF THE TALENTED LEARNING SHOW!

Taking a Blended Approach to Workplace Training


Interactive training programs combine: Videos – Pre-recorded videos can help break up classroom presentations while adding visual interest. Tackle the Talent Problem: Invest in Growing Your Own Employees, Gartner, 2018. Taking a Blended Approach to Workplace Training.

Embracing Change and Encouraging Compliance


Employees participating in the g2g program do so voluntarily; those who choose to take part do so because they understand the importance of creating and fostering an environment of learning, and see great value in having all employees operating on the same page.