Designing a Performance Support Program for a Global BFSI Leader

Infopro Learning

Most industry leaders already know this and have comprehensive training programs in place to ensure that they are providing quality service. However, the most successful organizations do not approach employee training and development as a one-time event.

A Look Back at 2020 for E-Learning

eLearning 24-7

Hallmark is for you (do people even send them anymore? I’m too e-oriented to know). I will go thru several areas for e-learning, not just learning systems, although by far, it will be the most, since a lot has happened in 2020. . I know it seems odd. Content in 2020.

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Learning & Development: How To Do It Right (2020 Update)

Docebo

By reflecting on Learning and Development (L&D) as a whole and the strategies we know don’t work, we can rewrite our approach to talent management. Playbook: Just Do It (Right). The Human Resources experts over at HR Technologist define Learning and Development to a tee : “A specialized HR function, learning and development (L&D) is defined as the process of empowering employees with specific skills to drive better business performance. ”.

Free L&D webinars for November 2020

Limestone Learning

This is always a great time of year to stay inside, and we’ve had plenty of encouragement this year to do just that. What a great time to catch up on work and even do a bit of professional development. 3, 2020, 8 a.m.–9 3, 2020, 9 a.m.–10 3, 2020, 12 p.m.–1

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Free L&D webinars for October 2020

Limestone Learning

1, 2020, 8 a.m.–9 2, 2020, 11 a.m.–12 6, 2020, 9 a.m.–10 PT: Six Simple Elearning Success Strategies As instructional designers, we know the difference between presenting information and providing learning experiences. 6, 2020, 11 a.m.–12 Nevins, D.O.,

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Free L&D webinars for December 2020

Limestone Learning

Tuesday, December 1, 2020, 9 a.m.–10 While you can perform these tricks inside of Photoshop, it’s actually faster and easier to do inside of PowerPoint. Tuesday, December 1, 2020, 10 a.m.–11 Tuesday, December 1, 2020, 12 p.m.–1 Tuesday, December 1, 2020, 3 p.m.–4

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Training Needs Analysis & Skills Gap Analysis

Ed App

Using the tools of skills gap analysis and training needs analysis / assessment can help ensure that you accurately measure your employees job performance. Here’s what they will mean in this article… What is a skills gap analysis ? Skills gap analysis examples.

Free learning & development webinars for June 2020

Limestone Learning

Tuesday, June 2, 2020, 11AM – 12PM PT: How Training Managers Can Use Self-Development to Improve Their Programs (Free for ATD members) As a training program manager, you spend so much time and energy developing others that focusing on your self-development may feel less important, but it’s not. Tuesday, June 2, 2020, 12PM – 1PM PT: Hidden Gems in PowerPoint That Could Rock Your World The problem with PowerPoint is that it’s too easy. Know of any upcoming free L&D webinars?

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Insights in a Nutshell: Developing Highly Effective Customer Service Training Programs

Infopro Learning

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams.

How To Build A Platform Like VIPKID / SAYABC In 2020

Pinlearn

trillion (US$450 billion) yuan by 2020. billion yuan in 2020. This causes significant performance gaps between China’s urban and rural Youth. The entire lesson plan will be provided by the platform prior so that teachers can do a little pre-class preparation. . VIPKID pays its teachers a base rate of $7-$9 per class which makes up $14-$18 per hour on an average based on their performance and consistency.

5 Things We Learned at Degreed LENS Lite 2020

Degreed

At Verizon, L&D leaders know about transformation as much as anyone. In April 2019, Verizon launched a new learning portal powered by Degreed, which enabled the team to support the most critical business initiatives with a modern, skills-based approach.

How the COVID Pandemic Has Broadened The Skills Gap and Increased the Need for Skills Development Training (And What To Do About It)

Convergence Training

Back in the years and even decades before the COVID-19 pandemic dominated much of what we talk and think about, employers and learning & development experts used to talk a lot about the skills gap and how to create and provide training to help employees develop those needed skills.

Free learning & development webinars for September 2020

Limestone Learning

Tuesday, September 1, 2020, 9AM – 10AM PT: Learn How to Create Assessments for Your Video Training and Publish to an LMS You’ve shot an awesome video for the upcoming training initiative, but what’s the best way to get your video into an elearning course on your LMS?

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Thoughts from CEdMA 2020 Attendees: What Does the Future of Customer Education and Virtual Training Look Like?

Cloudshare

Like so many other events in 2020, this year’s Customer Education Management Association ( CEdMA ) conference went virtual for the first time. Without providing that motivation, education is just another job on an already heavy to-do list.

Performance Support Tools – The Just-in-Time Learning Aid

Hurix Digital

Employees know their job well, but at times, they can run into a problem and look for various sources for a solution – colleagues, superiors, documents, manuals, etc. What are Performance Support Tools (PSTs)? How do you make PSTs available for your employees?

Tips for Closing Skill Gaps at Your Workplace

Convergence Training

Companies have been dealing with a skill gap for many years–this is well known. And the COVID-19 pandemic only increased that skill gap. So that skill gap problem we’ve been talking about for a long time became even more pressing.

How to Offer CPE Credits & Compliance Training Online (2020 Guide)

learnWorlds

Professionals all across the globe are constantly trying to keep up with an ever-expanding skill set required to be able to do their job effectively. Within a corporate setting, apart from having a specific set of skills to do the job, employees need to adhere to certain internal standards and policies of an organization or government, hence additional Compliance Training is required.

Free L&D webinars for April 2020

Limestone Learning

Wednesday, April 1, 2020, 9AM – 10AM PT: Managing Virtual Workers Today With the nation-wide move to have employees work from home to limit social distancing in response to the Coronavirus pandemic, many managers are faced with virtually managing their employees for the first time. Already 50% of today’s employees work virtually as of 2020 and many more would like to. Thursday, April 2, 2020, 10AM – 11AM PT: From In-Person to Virtual Learning – The Time Is Now!

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Coaching Employees to Improve Performance

Unboxed

Coaching employees to improve performance starts with effective leadership. Employees respond best to motivation, positivity, and support – not micromanagement or intimidation. Did you know that coaching employees can actually boost productivity and create more positive morale? Here we’ll describe and define the purpose of workplace coaching and share tips on how you can start coaching employees to improve performance. 2020 training trends webinar.

Top 5 Benefits of eBook Authoring Tools Every Publisher Must Know!

Kitaboo

eBook authoring tools have made it possible to bridge the gap between creating content and creating an interactive, engaging, and visually appealing content. Why do you need an authoring tool? Analytics Tools – You can’t improve if you can’t measure the performance.

Friday Finds: The Best of Learning, Design & Technology | June 12, 2020

Mike Taylor

Beautiful people do not just happen.” – Elisabeth Kubler-Ross. I’m doing a fun program on how us ‘mere mortals’ can use the little known multimedia features in PowerPoint for doing things like graphic design, ebooks, motion graphics, and videos. You can learn more about the conference below and if you’re interested, let me know. Performance Design Canvas. How do we do that?

Remote Sales Coaching: The Definitive Guide (2020)

Zunos

This is the Ultimate Guide to Remote Sales Coaching in 2020. . Remote sales coaching is a process that provides individualized feedback and support that enables all sellers to achieve their selling goals. . Not surprisingly, sales managers consider themselves far better coaches than the sellers they are coaching do. . One can imagine that this effect is amplified when the coach can’t actually see what the seller is doing. Do you focus on your underperforming C players?

Remote Mentoring 101

G-Cube

So how do you translate these into a remote working environment where all the above are not possible for the lack of a personal interface? So we took a good look at the mentoring process to see how we can support our clients. So how do we replicate the same in a virtual environment?

Free L&D webinars for February 2020

Limestone Learning

Such a short month and so much to do! Well, we’re in luck — 2020 is a leap year. Tuesday, February 4, 2020, 10:00AM – 10:45AM PT: How to Use the Feedback Module Effectively Meaningful feedback’s an essential part of any learning environment as it helps guide course creators to build the best courses for your end-users. Wednesday, February 5, 2020, 12PM – 1PM PT: The Advice Trap: How to Tame Your Advice Monster Being more coach-like is an essential leadership behaviour.

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Corporate Training Trends 2020

Unboxed

Have you accounted for the cost of employee training in your 2020 budget? A diverse client base gives us a well-rounded view of the L&D space to share what we expect to see as corporate training trends in 2020. Based on what we’re seeing with our clients, and in the L&D industry overall, we have compiled the top four future trends in training and development that you need to know for the upcoming year. The question is, do you believe it?

How E-learning for Health Changed After Covid-19

Spark Your Interest

Also, we include online training from organizations supporting and servicing the healthcare industry. Find out what you can do. Do a google search on ‘challenges in the healthcare sector’. In 2009 a large meta-analysis by the US Department of Education found that “on average, students in online learning conditions performed better than those receiving face-to-face instruction”. Live training depends on a trainer and their performance on the day.

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5 of the Best Softwares for Online and Mobile Learning in 2020

Edume

Do you have a designated L&D team, or are you a single operations manager responsible for a whole fleet? How easy do you need content creation to be? Read on for a breakdown of features, customer support and ease of use for some of the big players in the market. Ease of use: 4.9/5 on Capterra Customer support: 4.9/5 on Capterra Who it’s best for: EduMe is ideal for small-medium sized businesses and large enterprises alike.

7 Industrial Training Tips: Get Better Job Performance from Better Training

Convergence Training

Industrial employers want excellent performance, including efficiency and even innovation , from their work forces. By following these tips, you’ll help employees acquire necessary knowledge, develop necessary job skills, perform more effectively on the job, be better prepared for their next job positions with your company, help turn your company into a learning organization , and maybe even create innovations that help your company stay ahead of the competition or avoid failure.

Beyond the hype: What you really need to know about digital learning this year

Learning Pool

But rather than succumb to the hype, David Wilson, CEO of Fosway Group, Europe’s #1 HR industry analyst, shares his thoughts on digital learning in 2020 based on current research and data…Welcome to the new year everyone. Talking about the ‘war for talent’ might sound like a well-worn cliché but the reality today is that there are new roles emerging all the time and skills gaps opening up like never before. You can also take part in the 2020 Digital Learning Realities research here.

This Time, It’s Personal: Effective Upskilling Focuses on the Individual

Degreed

Every executive knows that skills can make or break their business. CEOs struggling with the skills gap are worried about missed market opportunities, rising talent costs, stunted growth, and a lack of innovation. Many people don’t know the difference between competencies and skills.

Skills aren’t soft or hard — they’re durable or perishable

CLO Magazine

Do they enable horizontal or vertical movement of talent within the organization? Another cache of perishable skills is found in the specialized processes an individual team puts in place: intake, prioritization, procurement, customer support and even data gathering. This approach has created managers who know how to navigate a performance management platform or follow employment law, but ultimately lack the empathy to keep employees engaged and productive.

How to revamp your sales training and close more business

Docebo

It impacts your organization’s overall sales performance. So, how do you do this, you ask? Training your sales team using a top-notch Learning Management System (LMS) provides the opportunity to increase their product knowledge, share that knowledge with each other, maintain healthy levels of competition, and allow admins to conduct regular performance assessments.

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Applying Learning Technology to Strengthen Training Delivery

Infopro Learning

They can also be used to find issues that may need to be resolved or a particular training method that is performing well. Electronic Performance Support Systems. There are many L&D challenges that modern learning technology can solve.

Learning predictions in a time of unpredictability!

Learning Pool

In 2019 it would’ve been impossible to predict how 2020 would change everything. Nothing radically new emerged in learning technology in 2020. On the whole though, the successful solutions in 2020 had already been part of the ‘old normal’ for many organizations.

8 tips to drive performance through scalable learning

Elucidat

L&D can truly impact performance and competitive advantage – as long as it shifts from being a support function to being a center of excellence for decentralized learning. acting as a center of excellence, setting the standard for and supporting efficient, high-quality decentralized learning; and. To do this, they need to focus on learning through action, on-the-job learning, peer-to-peer learning, in-the-workflow learning. Focus on performance.

Forecasts for 2020

eLearning 24-7

With that mind, here are my forecasts for 2020. Workforce management is vague and ambiguous enough to do well in 2020, albeit for learning it would seem to me that workforce enlightenment would be better suited, unless you plan to incorporate additional HCM functions into your learning system, which of course, will place you completely into the segment of SuccessFactors, Cornerstone, SumTotal, Saba Cloud, Talentsoft among others. Do I want the hassle?

How to Support Culture and People during Learning Transformation

Watershed

These first two areas are critical in creating the infrastructure to support cultural change and skills development. We needed to change the culture from focusing on incidental training delivery to talent and performance improvement. However, differences across employees’ regions, cultures, and/or knowledge and skill gaps posed a challenge to changing mindsets. Why was it important to change the culture from incidental training delivery to talent and performance improvement?

What is Employee Development, and Why is it Important?

Docebo

It’s hard to find good talent so, once you do, offering development opportunities helps to keep them engaged so they stick around – and creating the right kind of employee development plan is just as important as having one at all. Let’s break down all you need to know about how best to develop your people and why it’s so important for your business. Task/job rotations: Do you have some employees who seem unsure of their future?

How Educators Can Avoid Panic and Find Success Teaching Online with Janet Lee

TechSmith Camtasia

In this post, she shares her tools to help educators successfully bridge the gap. So why not do that?”. Performing a warm-up exercise is a good way to get a read on your learners. Are they engaged, or do they need encouragement to focus?

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How to use your LMS flawlessly to increase its effectiveness

Wizcabin

In case you don’t know, with an LMS tool, you can be able to provide your employees/learners with personalized learning experiences. Furthermore, LMS tools are also cost-effective and help to improve work performance and training ROI.