Root Cause Analysis Methods & Tips
APRIL 22, 2019
You fell and hurt your arm. X-rays reveal that it’s broken, and you’re in a lot of pain. What would you think if the doctor gave you pain medication and sent you home, without doing anything else? Speaking personally, I wouldn’t have a very high opinion of the doctor. The pain is just a symptom and treating it is a temporary fix. The broken bone is the root cause. If it isn’t addressed, the symptom will persist and the problem itself will get worse over time.