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The Power of Practice in Making Workplace Learning Stick

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“Practice doesn’t make perfect. Practice reduces the imperfection.” Toba Beta “Practice isn’t the thing you do once you’re good. It’s the thing you do that makes you good.” Malcolm Gladwell “We talking about practice. Not a game. We talking about practice, man.”

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7 steps to getting started with microlearning

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Microlearning is not difficult. I’m not saying that it won’t require some solid work to introduce microlearning in your organization. But microlearning principles are just really simple to understand.

Can you attribute business results directly to training?

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Yes, it is possible to directly attribute changes in business results to specific training activities. Why are you shaking your head? Don’t give me that face! This is only the fifth sentence of the article. You can’t possibly be that skeptical already! Actually, I can’t blame you for your skepticism.

Keeping pace with the speed of Retail

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No industry moves faster than retail. Take fashion for example. Back in simpler times (when there were 2 seasons: Spring/Summer and Fall/Winter), inventory would change over once a year.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

Why CX tops my holiday wish list

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I love shopping. But holiday shopping? Well, that’s an entirely different beast. From the parking to cash-out lines, it’s an emotional rollercoaster that I’m sure many of you have experienced. The emotional retail rollercoaster.

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How long should microlearning be?

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7 minutes or less (at least that’s what I heard at a conference). Or it could be under 10 minutes (because that’s what an industry report said). Or maybe it’s 4 minutes and 20 seconds (because that’s the average duration of a YouTube video nowadays). How long should it be?” is the most popular question in the microlearning conversation, by far. People struggle with the term “micro” and want to specify a time requirement.

Motherly advice, microlearning, and multivitamins: What they have in common and why retailers should care

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Small things can have a major impact on your organization. A couple of associates mishandling (and damaging) a few products in one store might not seem like that big of a deal.

How do you convert traditional training content to microlearning?

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I’m often asked the following question: “How do you convert traditional content to microlearning?” The answer? You don’t. Well, not exactly … Before we get into the details, first, let’s revisit the definition of microlearning : Microlearning is an approach to training that delivers content in short, focused bites.

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

Top Learning Trends for 2017 (according to the experts)

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It’s the beginning of the new year—the perfect time to evolve corporate learning within your organization. So, to help you kick-start your thinking, and maybe even inspire you to try something new, we thought we’d give you the inside scoop on the top learning trends expected to surface in 2017.

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Learning Data: The real definition and how you can prove business impact

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What is learning data? Let’s define it as “data used to measure and improve the impact of training.” Based on that definition, what learning data are you currently using? If you’re like most learning organizations, you’re currently tracking metrics such as: Online course completions. Class attendance. Test scores. Seat times. Survey feedback. Is this data sufficient to meet our definition? Well…let’s have a look. Does this data show that people learned from your training?

How do you measure microlearning?

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Learning and development (L&D) professionals have been dealing with problems measuring the effectiveness of their programs for decades. Does this sound familiar? First, you schedule people out of the operation to attend a class or complete an eLearning module. Then, to get to level 1 (reaction) measurement, you have to send them a survey and hope they respond. To hit level 2 (learning), you give them a test, but this only measures their knowledge at that specific moment in time.

How long is microlearning?

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7 minutes or less (at least that’s what I heard at a conference). Or it could be under 10 minutes (because that’s what an industry report said). Or maybe it’s 4 minutes and 20 seconds (because that’s the average duration of a YouTube video nowadays). How long should it be?” is the most popular question in the microlearning conversation, by far. People struggle with the term “micro” and want to specify a time requirement.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Curated Insights: Taking Gamification to the Next Level

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“Who are the game mechanics?” I was asked this question during a recent meeting as I described the way gamification can motivate user engagement as part of a modern learning strategy.

5 tips for selling learning to the C-suite

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Expectations around L&D are changing. No longer just overhead, L&D must become accountable for achieving results that tie directly to meeting overall corporate objectives. And that means that L&D executives must also be prepared and able to sell learning to the C-suite. What do we mean?

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3 Questions You Should be Asking About Gamification

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Earlier this week, we had the pleasure of hosting a webinar with gamification expert Karl Kapp. The primary focus of the webinar was to look at some of the proof points that tie together gamification and business performance.

Adaptive learning is possible – right now!

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Adaptive learning is possible. Today. Right now. In your organization. I recently read an article that bemoaned the challenge of implementing an adaptive learning strategy within an organization. The author stated it is extremely difficult to execute an adaptive learning program that has true value to the employee. I couldn’t disagree more. For the past 6 years, I’ve been talking about adaptive learning. I’ve written a few dozen articles and an eBook. I’ve presented at industry conferences.

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[Webinar] Driving Customer Health Through Education

How actionable is your customer education data? And are you combining it with other business metrics to uncover the impact of your training program? Innovative Education Services teams are integrating their Customer Training Platform (CTP) and CRM systems to uncover valuable insights, and answer mission-critical business questions. Join Skilljar and Pat Durante, President of the Computer Education Management Association and Senior Director, Technical Enablement at Talend for a Q&A webinar exploring the intersection of customer health and education.

Mobile is a Game Changer for Knowledge on Demand

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These days, everyone is on the move! No longer is the office a static place where everyone goes to do their work. The notion of “office” has changed significantly as people have embraced their mobile devices.

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Somewhere Over the Rainbow – Reflecting on Learning 2016

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The Axonify team joined 1,600 learning and performance professionals earlier this week at the Walt Disney World Resort in Orlando, Florida for Learning 2016.

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New survey reveals top 2018 corporate learning trends

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Tech trends come and go, but L&D (learning and development) professionals have to know how to cut through the noise. Keeping a pulse on the next big thing is crucial for steering company time and resources in the right direction. Every year since 2014, Don H. Taylor, Chairman of the UK-based Learning Performance Institute, asks over 1000 L&D leaders worldwide one question: What will be hot in workplace L&D this year?

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Workplace training is failing to meet employees’ needs

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How can an organization experience continued success, if it doesn’t equip its workforce with the right skillsets and knowledge? Short answer: it simply will not. So, you would think it’s a no-brainer: provide the right training for your employees, and as a result, they will be more effective in their jobs and drive company success. Unfortunately for most organizations, across a variety of industries, this is not the reality.

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Move Beyond Learning to Applying: A Modern Management Development Program

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

How Northgate González Market saved half a million dollars with a new approach to training

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Reduce shrink and safety incidents. Decrease employee onboarding time. Mitigate company risk. Improve profits. If you work in retail , I know I’m speaking your language. No matter what you’re selling, and no matter the size—these are the kinds of challenges every retailer faces. Not too long ago Northgate González Market , a grocery store chain with more than 6,000 employees operating in locations across southern California, was in the same boat.

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Corporate Training: It’s time to enter a new frontier

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How to measure, understand, and continuously optimize the business impact of learning. Here’s the startling truth: Business leaders spend $140B globally on training each year, but they have no idea whether or not training is moving the needle on any business initiative. Ridiculous? There’s no way in heck this lack of accountability would fly in any other functional area of the organization, so why does this happen in corporate training? Well, the answer is simple.

Have We Forgotten What Microlearning Means?

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Let’s take a walk around the modern corporate learning ecosystem. Picture a verdant garden, where technological innovation has ploughed over a massive acreage of ineffective tools, like the LMS, to completely renew the landscape. Hear that?

4 BIG business problems you can solve with adaptive learning

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Every organization is unique—even if we’re in the same industry. We’re in different communities. We’re made up of different people. We have different priorities. That said, the realities of modern business have introduced a new set of challenges that are often shared across companies and industries. Disruption is a constant. Agility is a requirement. Our employees’ ability to make the right decisions and constantly develop is a considerable differentiator.

Employee Training Playbook by Lessonly

Strengthen new employees and develop existing teams with Lessonly’s Employee Training Playbook.

In the world of contact centers—customer services rules all

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Customer service is important to most businesses but when you work for a telecom company?—?it it is absolutely critical. People simply aren’t willing to wait and since the market is a large, competitive one, they don’t have to.

What Happens When Your Employees Don’t Know?

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It’s a Saturday. You’ve had a heck of a week. After experiencing the luxury of sleeping in a little, you decide to get started on the day by tackling the usual things … shower, make breakfast, feed the children.

How “associate-first” learning drives more sales and satisfaction

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loseyourmarbles.co. Retailers everywhere are trying to keep pace with the evolving needs of the digitally empowered shopper. By now, most retailers are in various stages of reimaging and re-executing the brick-and-mortar experience from the ground-up.

Measuring learning ROI is hard – but not impossible

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There’s no denying it — tying learning to business results is a challenging and resource-intensive task. Many companies struggle with demonstrating this connection across a variety of industries. Most, in fact, have a tough time progressing past the basic measures of learning like performance improvement and organizational compliance. But, the most desirable and undeniable measure all organizations would like to show is: business results.

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3 Reasons to Prioritize On-Demand Customer Training

How can you provide a great onboarding experience while keeping up with a growing customer base? By leveraging on-demand training. This guide describes three benefits of adding on-demand training to your onboarding process. Click here to download.

Curated Insights: The Immediate Possibilities of BIG Data

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Whenever someone talks about the “future of learning” nowadays, the same topics inevitably come up: augmented reality, virtual reality, machine learning, artificial intelligence, and data. But, while they’re discussed in future tense, several of these “trendy topics” aren’t exactly new.