The top 3 benefits of a learning management system built for the frontline


It’s got to be frustrating trying to find the right learning management system for your people when the market looks like this. There are literally hundreds of options on the market. And vendors—including us—don’t always make it easier to navigate the space.

5 ways we can all support the frontline


We typically look at frontline training and support from an organizational perspective. We share stories and proven practices for how companies can tackle common challenges like compliance, onboarding, reskilling and technology.

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Resilience and the road to recovery: stories from the (actual) frontlines


Nobody can predict the future, but these days the crystal ball is even foggier than usual. When the global pandemic hit, leaders had to scrap their carefully considered business plans and shift into reactive mode.

Can you answer YES to these 5 critical retail performance questions?


COVID-19 has disrupted every business, every industry, every workplace. But no one has had quite the same experience as retail over the past five months. Retailers have faced opposing realities.

Use Chaos to Build a Stronger Organization

Speaker: Stacey Harris, Chief Research Officer & Managing Partner at Sapient Insights Group

As we look to tomorrow, it is time to ask ourselves what lessons have we learned and how do we create flexible organizations that can survive what the future holds. Stacey Harris, Chief Research Officer for Sapient Insights Group, will share insights, data, and tools that are helping organizations adapt and even thrive in this difficult environment. She’ll discuss the emerging trends in the Learning technology market, and how these exciting new approaches to creating micro, adaptive, and personalized content is changing the face of workforce development while creating strong connections to business outcomes.

Faster, better, safer: Adapting frontline onboarding for today’s challenges


Frontline hiring in the last several months has been feast or famine, with massive hiring surges in grocery and delivery, and hiring freezes in many other industries. Frontline roles continue to top the list of open job postings, albeit with more modest growth.

5 reasons you need to attend AxoniCom LIVE!


So many online events, so little time. Everyone’s hosting an online conference nowadays. In-person events have gone digital due to health and safety considerations. Your inbox was already stuffed with piles of webinar invites.

You can’t put your employees in a bubble


The NHL and NBA restarted their 2019-2020 seasons last week. The key to their return in the midst of a pandemic: bubbles. NHL qualifying and playoff games will take place in hub cities: Edmonton and Toronto. The NBA has taken over the Walt Disney World Resort in Orlando, Florida. Players are tested regularly and must … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Trends

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The proof is finally here: Training is a critical revenue generator.


Whenever I think about the historic challenges around measuring results in the learning and development (L&D) space, my brain always wanders to the world of advertising.

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Building a resilient workforce: 6 lessons we can learn from grocers


Not all heroes wear capes. In fact, many of the unsung heroes of the pandemic wear aprons and can be found unloading trucks, stocking shelves, and ringing out orders at your local grocery store. While they may not be the high-flying, villain-fighting archetypes you see on TV, organizations can learn from how agile and resilient … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Modern Training

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How Businesses are Managing the New Reality of Work: A Paycor Survey

We wanted to know how COVID-19 impacted businesses and their workforces. Did they need government funds? How many workers did they layoff or furlough? Are employees working from home now? How’s team morale? And perhaps most importantly, what are their plans for the future? This guide offers a pretty good idea of how business leaders are feeling, what keeps them up at night, and what approaches they’re taking to solve problems. Download the guide to see all the survey results and where your organization might stand comparatively.

The 80 Percent – Episode 4: A Global Perspective


Five continents. Five experts. One frontline story. JD calls on some of the smartest people in the global talent development community to explore how workplace disruption is fundamentally changing the ways organizations support frontline workers.

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4 Big Ideas for Reskilling the Frontline Workforce


Frontline employees are important. That point is not up for debate. Even the most foolproof organizational strategy will fail if the frontline does not execute as intended.

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The 80 Percent – Episode 5: Part 2: Global Stories from the Frontline


Our international panel of talent development experts are back! They shared so many great insights during our conversations, we couldn’t fit it all into one episode. In this “deleted scenes” edition of The 80 Percent, we focus on real-world examples. How can frontline training be improved in manufacturing? How important is coaching in a contact … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Podcast

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Reskilling, upskilling, cross-training: Which strategy do I need?


How can we do more with less? This question is going to come up a lot over the coming months as organizations adapt to the next normal. Operational agility will be essential for business survival. As budgets tighten and disruption continues, managers must be ready and willing to shift employee roles to focus on business … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Modern Training

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Don't Pick Your Next LMS Until You Read This Guide!

With so many factors and people to consider, how do you make sure you pick the right LMS? It’s simple: This guide covers crucial considerations with actionable advice and professional insights, so you know you’ve picked the perfect eLearning solution.

4 things every retailer should be considering right now


There’s no “right” way to handle COVID-19. It didn’t come with an instruction manual. Most retailers are (understandably) focused on “right now.” They’re doing everything they can to support their associates and larger communities. Paid time off. Bonuses for hard work.

4 tips for reskilling your frontline workforce


Reskilling has gone from a vague human resources concept to frank operational reality in six months. In January, we were discussing future-focused possibilities like “by 2030, demand for human skills—social and emotional soft skills—will grow across all industries by 26% in the U.S. and by 22% in Europe.” Fast forward to July, and we’re dealing … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Modern Training

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7 steps to getting started with microlearning


Microlearning is not difficult. I’m not saying that it won’t require some solid work to introduce microlearning in your organization. But microlearning principles are just really simple to understand.

83% engagement … but how?!?!


83% of Axonify users access the learning platform 2 to 3 times per week. In a world where most learning technologies see 10-15% engagement, that’s a really big number. When you consider that Axonify focuses primarily on the frontline workforce, an audience that is historically under-supported because they are difficult-to-impossible to reach, those engagement results … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Modern Training

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

4 ways frontline training has changed (and 1 way it hasn’t) during COVID-19


It’s never been harder to be a frontline employee. They’ve always had a difficult job. Long hours. Changing priorities. Challenging customers. But now, on top of all of that, they’re dealing with personal health and safety worries on a daily basis. The COVID-19 pandemic has impacted every region, industry, company and employee in different ways. … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Trends

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Reskilling is now a frontline reality


Reskilling has been a popular conversation topic in human resources and business operations for the past two years. But it’s never really been … real. Analysts like to make predictions about the future of work and how it will impact people’s jobs. Last year, many focused on the importance of employee development as a driver … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Modern Training

Frontline training matters. Here’s why.


“The achievements of an organization are the results of the combined effort of each individual.”

How the right training and communications keeps retail moving


If there’s one word that best describes 2020, it’s “change”. This year has brought a whole host of adjustments for everyone across the globe. New shopping behaviors. New roles (both at home and in the workplace). New ways to socialize. And a new-found appreciation for our frontline workers. Essential may have not been a word … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Modern Training

[On-Demand Webinar] The State of Customer Education: Trends and Benchmarks Report

Speaker: Sandi Lin & Linda Schwaber-Cohen

In this webinar, Skilljar CEO Sandi Lin shared learnings from Skilljar's recent study and her insights on the state of Customer Education. She dug into key findings so you can benchmark against industry trends and understand how your strategy and metrics compare.

Meaningful Change for L&D in 2018 – According to the Experts


Many writers start their year by exploring the big trends that will dominate the conversation for the next 12 months. That’s exactly what we did just in our first post for 2017. This year, folks like Bryan Jones from eLearning Art have this topic more than covered. Check out his post and summary video. Trends can certainly show us what’s coming down the pike for our profession, but they don’t always align to where you are as an organization and as a professional.

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The 80 Percent – Episode 6: Frontline Forward


Grocery store workers. Retail associates. Contact center employees. Delivery drivers. We’ve always relied on frontline employees. But for many people, it took a pandemic to recognize just how important these employees are. Sure, they’re in the spotlight right now. But is their recent rise in rank a flash in the pan? Moving forward, will they … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Podcast

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The 80 Percent – Episode 3: Still Learning At Home


Frontline jobs have been disrupted worldwide due to the COVID-19 pandemic. Millions of people have been sent home, furloughed while businesses figure out how to move forward and wait for restrictions to lift. They may not be at work, but that doesn’t mean they’ve stopped learning. How can maintaining engagement with employees while they’re home … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Podcast

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Your top learning technology questions, answered


“Where do I even start when it comes to learning technology?” This was the big question we set out to answer during our latest L&D webinar. I was joined by Dani Johnson, founder and principal analyst at RedThread Research, for a one-hour discussion on the modern learning technology ecosystem.

Mission Critical: Leveraging Learning Engineering to Drive Digital Transformation

Speaker: Trish Uhl, Founder of Owl's Ledge LLC and the Talent & Learning Analytics Leadership Forum

Digital is disrupting every part of an organization's value chain at a record pace, creating a critical need to transform operations and employees' ways of working. Formal training alone can't keep up; it's often too slow, too generic, inconvenient, inefficient, unduly expensive and lacks or lags methods for measuring business-related effectiveness. Trish Uhl show you how to start leveraging Learning Engineering, a multidisciplinary approach that combines modern technology, data analytics, decision science, learning sciences and change management with human-centered engineering design methodologies to ultimately deliver targeted learning outcomes and business results that keep pace with the business and merge learning into the flow of work and lead Digital Adoption.

Build operational agility with rapid cross-training


Cross-training is far from a new topic in workplace learning. If employees can only complete limited tasks, you’re heavily restricted in how you run your business. However, if your employees can move seamlessly between roles, then you have considerably more agility in how you function day to day. This type of reskilling usually takes place … Continued. Copyright © 2020 Axonify Inc. - All rights reserved. Modern Training

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Keeping pace with the speed of Retail


No industry moves faster than retail. Take fashion for example. Back in simpler times (when there were 2 seasons: Spring/Summer and Fall/Winter), inventory would change over once a year.

Practice Transforms Knowledge into Performance


“The best way for a student to get out of difficulty is to go through it.” Aristotle “My secret is practice.” David Beckham “We talking about practice. Not a game. We talking about practice, man.” Allen Iverson There are many, many quotes on the topic of practice. Some are deep and insightful.

Motherly advice, microlearning, and multivitamins: What they have in common and why retailers should care


Small things can have a major impact on your organization. A couple of associates mishandling (and damaging) a few products in one store might not seem like that big of a deal.

COVID & the Future of Work: Insights from Paycor’s C-Suite

In Paycor’s newest report, our Chief Executive and Group Leaders consider how your clients will recruit, manage their workforce, optimize benefits, and foster employee experience in the new normal of 2020 and beyond. For actionable insights and tips download and share our guide with your clients!

What is adaptive learning anyway? (We’re glad you asked!)


Personalization is the new norm in consumer experiences. Online search results are based on your browsing history. Streaming services make custom recommendations based on your watch history. Even theme parks are personalizing ride experiences using customer data.