Clark Quinn

3 E’s of Learning: why Engagement

Clark Quinn

When you’re creating learning experiences, you want to worry about the outcomes, but there’s more to it than that. I think there are 3 major components for learning as a practical matter, and I lump these under the E’s: Effectiveness, Efficiency, & Engagement.

Revisiting the Ecosystem

Clark Quinn

One of the keys to the L&D revolution is recognizing the full performance ecosystem and the ways technology can support performance and development. I’ve tried to represent and share my thinking via diagrams (including here , here , and here ).

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Metaphors for L&D

Clark Quinn

What do you see the role of L&D being in the organization? Metaphors are important, as they form a basis for inferences of what fits. We frame our conversations by the metaphors we use, and these frames guide what’s allowed conversation and what’s not. To put it another way, metaphors are the basis for mental models that explain and predict what happens.

An objective request

Clark Quinn

So, I’d like to ask a favor of you. I would like to improve my thinking about elearning design, and where this starts are objectives. Or outcomes. Now, they can be easy, or challenging. I’d like to see some of the latter. When the goal is fairly obvious, it’s simple to address.

[Webinar]: 3 Steps to an A+ Customer Training Plan

Join the experts from Skilljar for a webinar on Tuesday, September 19 at 11 AM PDT as we discuss tips, tools and best practices to help you create a comprehensive training plan for Q4 and beyond. Register now.

Thoughts on Learning Design Strategy

Clark Quinn

At the DevLearn conference, I ran a Morning Buzz on Learning Design Strategy. I’m happy to say that the participants threw in lots of ideas, and I thought they were worth capturing.

Coping with Cognition

Clark Quinn

Our brains are amazing things. They make sense of the world, and have developed language to help us both make better sense together and to communicate our learnings. And yet, this same amazing architecture has some vulnerabilities too. And I just fell prey to one, and it’s making reflect on what we can do, and what we still can’t. Our cognition is powerful, but also limited. So, yesterday I had a great idea for a post for today.

Grappling with Groups

Clark Quinn

I’m a fan of the power of social learning. When people get together (and the process is managed right), the outcomes of a negotiated understanding can be powerful. However, in designing learning, working in groups has some real negative perceptions and realities.

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Extending Engagement

Clark Quinn

My post on why ‘engagement’ should be added to effective and efficient led to some discussion on LinkedIn. In particular, some questions were asked that I thought I should reflect on. So here are my responses to the issue of how to ‘monetize’ engagement, and how it relates to the effectiveness of learning. So the first issue was how to justify the extra investment engagement would entail. It was an assumption that it would take extra investment, but I believe it will.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

The change is here

Clark Quinn

For a number of years now (at least six ), I’ve been beating the drum about the need for organizations to be prepared to address change. I’ve argued that things are happening faster, and that organizations are going to have to become more agile.

Developing L&D

Clark Quinn

One of the conversations I’ve been having is how to shift organizations into modern workplace learning. These discussions have not been with L&D, but instead targeted directly at organizational strategy. The idea is to address a particular tactical goal as part of a strategic plan, and to do so in ways that both embody and develop learning and a collaboration culture. The topic was then raised about how you’d approach an L&D unit under this picture.

Workplace of the Future video

Clark Quinn

Someone asked for a video on the Workplace of the Future project , so I created one. Thought I’d share it with you, too. Just a walkthrough with some narration, talking about some of the design decisions. One learning for me (that I’m sure you knew): a script really helps!

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70:20:10 and the Learning Curve

Clark Quinn

My colleague Charles Jennings recently posted on the value of autonomous learning (worth reading!), sparked by a diagram provided by another ITA colleague, Jane Hart (that I also thought was insightful). In Charles’ post he also included an IBM diagram that triggered some associations.

How Advanced Authors Can Create Serious Elearning Faster

As an advanced author, you have demanding goals and tool requirements. This guide provides key design principles you can use to make sure your elearning hits its target, and outlines the tool features you’ll need to create serious elearning faster.

Organizational Learning Engineering

Clark Quinn

Organizational learning processes – across L&D, Executive Development, Leadership Development, and more of the roles in HR and talent management – are largely still rooted in both industrial era models and myths.

L&D Tuneup

Clark Quinn

In my youth, owing to my father’s tutelage and my desire for wheels, I learned how to work on cars. While not the master he was, I could rebuild a carburetor, gap points and sparkplugs, as well as adjust the timing. In short, I could do a tuneup on the car.

A Bad Tart

Clark Quinn

Good learning requires a basis for intrinsic interest. The topic should be of interest to the learner, a priori or after the introduction. If the learner doesn’t ‘get’ why this learning is relevant to them, it doesn’t stick as well. And this isn’t what gamification does. So tarting up content is counter-productive. It’s a bad (s)tart! Ok, to be clear, there’re two types of gamification.

Reordering the Serious eLearning Manifesto

Clark Quinn

So, as you may know (and if you don’t, you should ), almost three years ago now, I teamed up with colleagues Michael Allen, Julie Dirksen, & Will Thalheimer (all worth knowing about) and put together the Serious eLearning Manifesto. And I believe it’s a good thing.

How to Select an LMS for Customer Training

Finding an LMS suitable for customer training can be tough. Check out our guide to learn about some key considerations for selecting a customer education platform.

A ‘Field of Dreams’ Industry

Clark Quinn

In the movie, Field of Dreams, the character played by Kevin Costner is told “If you build it, they will come.”

Simulations versus games

Clark Quinn

At the recent Realities 360 conference, I saw some confusion about the difference between a simulation and a game. And while I made some important distinctions in my book on the topic, I realize that it’s possible that it’s time to revisit them. So here I’m talking about some conceptual discriminations that I think are important. Simulations. As I’ve mentioned, simulations are models of the world. They capture certain relationships we believe to be true about the world.

Activities for Integrating Learning

Clark Quinn

I’ve been working on a learning design that integrates developing social media skills with developing specific competencies, aligned with real work. It’s an interesting integration, and I drafted a pedagogy that I believe accomplishes the task.

Because quality matters

Clark Quinn

I was reflecting on some of the actions my colleagues and I take. These are, in particular, colleagues that have been contributing to the field for a long time, ones who know what they’re talking about and that I therefore respect. I retweeted one who called for being careful of the source in message. I’ve supported another who has been on a crusade against myths. And I joined with some others to promote quality elearning. And it led me to wonder why. Why care?

National IMCO™ Study finds employee engagement linked directly to strength in leadership

A newly released study on the state of employee engagement in the US found that more than half of the adult workforce are Disengaged and only a quarter is Actively Engaged. Download the results and gain insight into the drivers behind engagement at work.

Kaihan Krippendorff Keynote Mindmap

Clark Quinn

At a private event, I had a chance to hear Kaihan Krippendorff talk about thinking differently about innovation. He used an 8P’s model as a framework to illustrate how to think differently.

What is the Future of Work?

Clark Quinn

Just what is the Future of Work about ? Is it about new technology, or is it about how we work with people? We’re seeing amazing new technologies: collaboration platforms, analytics, and deep learning.

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Why AR

Clark Quinn

Perhaps inspired by Apple’s focus on Augmented Reality (AR), I thought I’d take a stab at conveying the types of things that could be done to support both learning and performance. I took a sample of some of my photos and marked them up.

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Karen Hough ATD Core 4 Keynote Mindmap

Clark Quinn

Karen Hough kicked off ATD’s Core 4 event with a lively keynote talking about how improvisation reflects many core factors involved in successful organizational agility.

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5 Key Aspects of Accurate Learning Management Systems Pricing

Simplify your software evaluation process with this free Learning Management Systems software pricing guide! Don't let price confusion keep you from selecting the best LMS software for your organization's needs. Download your free guide today!

Designing Microlearning

Clark Quinn

Yesterday, I clarified what I meant about microlearning. Earlier, I wrote about designing microlearning, but what I was really talking about was the design of spaced learning. So how should you design the type of microlearning I really feel is valuable? To set the stage, here’re we’re talking about layering learning on performance in a context. However, it’s more than just performance support.

What’s Your Learning Tool Stack?

Clark Quinn

I woke up this morning thinking about the tools we use at various levels. Yeah, my life is exciting ;). Seriously, this is important, as the tools we use and provide through the organization impact the effectiveness with which people can work.

Deliberate Practice

Clark Quinn

A colleague pointed me to a intense critique of master’s programs in Instructional Design, and it raised several issues for me. So, I thought it’d be worth discussing. The issue is that the program didn’t provide any practice in designing courses from go to whoa, it was all about theory. In the comments, many people talk about how the programs they went did include projects, but this raises issues around the role of programs as well as what practice means.

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Adaptive or just good design?

Clark Quinn

A few posts ago, I wrote about how we might be rushing too fast into cognitive computing. Not that there’s anything wrong with augmenting us, but I was wondering if we’d be better off focusing on developing our non-cognitive systems first. And, of course, it occurred to me after a conversation that there might be another example of this ‘tech fix before smart fix’ problem: adaptive learning over good design. Is this a tech solution to the wrong problem?

Training for Lead Generation, Customer Onboarding & Support

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