Clark Quinn

Death to Zombies!

Clark Quinn

Last week, I ranted about a myth that seems inextinguishable. And I ran across another one in a place I shouldn’t have. And I keep seeing others, spotting them roaming around loose. Like zombies, they seem to rise from the dead. We need death to zombies. Particularly learning myth zombies!

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Spam Silliness

Clark Quinn

(Ok, so I’m feeling silly , and feel free to tune out.) On my home computer, I have a spam filter. However, I can’t put one on my tablet and phone, so there I see much more of the spam. And I’m often on those devices, not the computer.

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The roots of LXD

Clark Quinn

Instructional design, as is well documented, has it roots in meeting the needs for training in WWII. User experience (UX) came from the Human Computer Interaction (HCI) revolution towards User Centered Design.

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How do you drive yourself?

Clark Quinn

How do I drive myself? I was asked that in a coaching session. The question is asking how I keep learning. There are multiple answers, which I’ve probably talked about before, but I’ll reflect here. I think it’s important to regularly ask: “how do you drive yourself?”

How UserTesting Drives Product Adoption and CX with Customer Education

Speaker: Steve Fleming-Prot, Content Strategist, UserTesting

In this webinar, Steve Fleming-Prot of UserTesting will share lessons learned from building UserTesting’s Learning Navigator and on-demand University, and why Customer Education is an important part of CX—and CX is an important part of Customer Education.

Blinded by the buzzword!

Clark Quinn

With any industry, a large quantity of buzzwords exist, and Learning & Development isn’t any different. Likewise, plusses and minuses accrue. It’s helpful to know the buzzword as well as the real meaning behind it, but how do you do this? Buzzwords can become vernacular.

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Images processed 60K faster? No! And more…

Clark Quinn

Recently, I’ve run into the claim that images are processed 60K times faster than text. And, folks, it’s a myth. More over, it’s exemplary of bad practices in business. And so it’s worth pointing out what the situation is, why it’s happening, and why you should be on guard. It’s easy to find the myth. Just search on “images processed 60K times faster than text” You’ll get lots of citations, and a few debunkings.

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Top 10 Learning Tools for 2019

Clark Quinn

It’s time again for Jane Hart’s Top Learning Tools Survey , so it’s time for my personal list (and for you to submit yours). Here goes! WordPress: my first learning tool is this blog. Here’s where I lay out my ideas.

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Drink your own champagne?

Clark Quinn

I was talking with a vendor of a robust suite of tools. In the course of it, in my usual teasing way, I asked a question. And, while I wasn’t surprised at the answer, I was ‘concerned’ And so should you be.

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Dimensions of difficulty

Clark Quinn

As one of the things I talk about, I was exploring the dimensions of difficulty for performance that guide the solutions we should offer. What determines when we should use performance support , automate approaches, we need formal training, or a blend, or…?

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Training for Lead Generation, Customer Onboarding and Support

Customer lifecycle training gives customers the knowledge and tools they need to be successful. As customer success and satisfaction grows, so does retention and repeat business. This eBook can help training teams improve or expand their customer training programs.

Helen Papagiannis #DevLearn Keynote Mindmap

Clark Quinn

Helen Papagiannis kicked off the second day of the DevLearn conference. She explored the possibilities of AR with exceptional examples. She went through a variety of concepts, helping us comprehend new opportunities.

On building trust

Clark Quinn

My post last week was on trust , and it triggered a question on LinkedIn: “Do you have any tips, processes, models, suggestions, etc. for building trust within a team?” ” And while I wrote a short response there, I thought it would be worth it to expand on it.

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Engaging Learning and the Serious eLearning Manifesto

Clark Quinn

Way back in ’05, my book on games for learning was published. At its core was an alignment between what made an effective education practice and what makes engaging experiences.

Predicting the future

Clark Quinn

Memory’s funny. I recall attending Learning Technologies to speak on games, many years ago. And, as part of the conference, one keynote was a speaker who talked to the futility of predicting the future. And I want to push that point just a wee bit.

There’s Not a Skills Gap in the U.S… or Is There?

Your search for the perfect candidate has resulted in zero perfectly skilled applicants. What’s going on? Enter… the skills gap. This report, ‘The Employment Skills Gap and What To Do About It,' breaks down the issue with solutions you can apply now.

Signifying change

Clark Quinn

I have a persistent interest in the potential for myth and ritual for learning. In the past I sought a synthesis of what’s known as good practice (as always ;) in an area I don’t have good resources in. When I looked over 10 years ago, there wasn’t much.

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Emerging Online Learning Tools Research Session Mindmap

Clark Quinn

At AECT18, I dropped in on a session summarizing research on emerging technologies for online learning. There were experts in each area, so names like Vanessa Dennan on social media, Curt Bonk in MOOCs, Florence Martin on synchronous Learning, and David Wiley on Open Education Research.

Learning from Experimentation

Clark Quinn

At the recent LearnTec conference, I was on a panel with my ITA colleagues, Jane Hart, Harold Jarche, and Charles Jennings. We were talking about how to lift the game of Modern Workplace Learning , and each had staked out a position, from human performance consulting to social/informal.

Tools for LXD?

Clark Quinn

I’ve been thinking on LXD for a while now, not least because I’ve an upcoming workshop at DevLearn in Lost Wages in October. And one of the things I’ve been thinking about are the tools we use for LXD.

A New Segmentation Model for Customer Onboarding

A great customer onboarding program is a proactive and meaningful way to make a lasting impact on customer engagement, retention, and expansion. In this eBook, Skilljar will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.

Talithia Williams #DevLearn Keynote Mindmap

Clark Quinn

Talithia Williams presented the afternoon keynote on the opening day of DevLearn. She gave an overview of the possibilities of data, and the basics of data science. She then made some inferences to learning. The post Talithia Williams #DevLearn Keynote Mindmap appeared first on Learnlets.

Making transformation manifest

Clark Quinn

I’ve been on a ‘ transformation ‘ kick. And it occurs to me to think that it may be more marketing than meaning. One aspect is that we need to be making transformation manifest to our learners. The transformation I’m talking about is our learning experiences.

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Stephanie Llamas #Realities360 Keynote Mindmap

Clark Quinn

Stephanie Llamas kicked off the Realities 360 conference by providing an overview of VR & AR industry. As a market researcher, she made the case for both VR and AR/MR. With trend data and analysis she made a case for growth and real uses. She also suggested that you need to use it correctly.

Theory or Research?

Clark Quinn

There’s a lot of call for evidence-based methods (as mentioned yesterday ): L&D, learning design, and more. And this is a good thing. But…do you want to be basing your steps on a particular empirical study, or the framework within which that study emerged?

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The Definitive Guide to Customer Education Metrics

As you build and scale your customer education program, the right data can help you identify patterns, make evidence-based decisions, and adapt strategy to meet business goals. In this eBook, Skilljar will share the data and metrics best practices that have helped their customers meet program goals and communicate business impact.

Building Trust

Clark Quinn

Some months ago, I talked about I was working virtually in a couple of instances. Using distributed tools, we’re able to coordinate and collaborate. One team got together physically last week to get work done.

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A very insightful framework

Clark Quinn

Jane Hart has just come up with something new and, to me, intriguing. Ok, so she’s a colleague from the Internet Time Alliance , and I’ve been a fan of her work for a while, but I think this is particularly good.

Direct Instruction or Guided Discovery

Clark Quinn

Recently, colleague Jos Arets of the 70:20:10 institute wrote a post promoting evidence-based work. And I’m a big fan, both of his work and the post. In the post, however, he wrote one thing that bugs me.

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Cultural Comment Shift

Clark Quinn

I’ve been blogging now for over a decade, and one thing has changed. The phenomena is that we’re seeing a cultural comment shift; comments are now coming from shared platforms, not directly on the site.

Top E-Learning Software - Recommendations and Pricing

Zero in on the best E-Learning software for your company. Get expert recommendations and pricing comparisons based on your specific needs.

Content systems not content packages

Clark Quinn

In a conversation last week (ok, an engagement), the topic of content systems came up. Now this is something I’ve argued for before , in several ways. For one, separate content from how it’s delivered. And, pull content together by rules, not hardwired.

Cognitions By Contexts

Clark Quinn

I have, in the past, talked about the three cognitions: situated , distributed , and social. Similarly, I talk about aligning with the contexts: how we think, work, and learn. I then wondered about how they interacted. Naturally, I diagrammed it (surprise, right?).

Passion and Learning

Clark Quinn

My better half recently got a sample of special butter. A gift from a co-worker (an interesting story), and led me to reflect on the link between passion and learning. M’lady’s co-worker is a fan of good butter.

Graham Roberts #Realities360 Keynote Mindmap

Clark Quinn

Graham Roberts kicked off the 2nd day of the Realities 360 conference talking about the Future of Immersive Storytelling. He told about their experiences and lessons building an ongoing suite of experiences. From the first efforts through to the most recent it was insightful.

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Choosing the Right Technology for External Training

According to Talented Learning, more than 700 LMS vendors compete in today’s learning platforms marketplace. But of course, not all platforms are created equal. In this eBook, Skilljar will discuss the key components of an external training LMS, and why they’re essential for a well-designed customer training program.