Clark Quinn

Labels for what we do

Clark Quinn

Of late there’s been a resurrection of a long term problem. While it’s true for our field as a whole, it’s also true for the specific job of those who design formal learning. I opined about the problem of labels for what we do half a year ago, but it has raised its head again.

A very insightful framework

Clark Quinn

Jane Hart has just come up with something new and, to me, intriguing. Ok, so she’s a colleague from the Internet Time Alliance , and I’ve been a fan of her work for a while, but I think this is particularly good.

Working virtually

Clark Quinn

Of late, I’ve been involved in two separate initiatives that are distributed, one nationally, one internationally. And, as with some other endeavors, I’ve been using some tools to make this work. And, finally, it really really is.

Social Silliness

Clark Quinn

It’s that time again. Someone pointed me to a post that touted the benefits of social learning. And I’m a fan ! However, as I perused it, I saw that was a bit of social silliness. So, let me be clear about why.

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Training for Lead Generation, Customer Onboarding and Support

Customer lifecycle training gives customers the knowledge and tools they need to be successful. As customer success and satisfaction grows, so does retention and repeat business. This eBook can help training teams improve or expand their customer training programs.

Cognition external

Clark Quinn

I was thinking a bit about distributed cognition, and recognized that there as a potentially important way to tease that apart. And I’ll talk it out first here, and maybe a diagram will emerge. Or not. The point is to think about how external tools can augment our thinking.

Facilitate is the new train

Clark Quinn

Ok, so I’m being provocative with the title, since I’m not advocating the overthrow of training. The main idea is that a new area for L&D is facilitation. However, this concept also updates training.

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Emerging Online Learning Tools Research Session Mindmap

Clark Quinn

At AECT18, I dropped in on a session summarizing research on emerging technologies for online learning. There were experts in each area, so names like Vanessa Dennan on social media, Curt Bonk in MOOCs, Florence Martin on synchronous Learning, and David Wiley on Open Education Research.

How (Not) To Write Marketing Posts

Clark Quinn

You’ve seen my takedowns of various posts by now, and the flurry of fluff continues. It seems like there’s some baseline social media marketing course that everyone takes. And the very first thing is a series of steps that yields annoyance and embarrassment (or should).

Learning from Experimentation

Clark Quinn

At the recent LearnTec conference, I was on a panel with my ITA colleagues, Jane Hart, Harold Jarche, and Charles Jennings. We were talking about how to lift the game of Modern Workplace Learning , and each had staked out a position, from human performance consulting to social/informal.

6 eLearning Trends in Custom eLearning Solutions

Most digital learning trends focus too much on the "digital" and not enough on the "learning". It is not enough that content builders master available tools. We need a return to core learning fundamentals. Get Inno-Versity's eBook for 6 of the most important trends coming to digital learning.

Packaging change

Clark Quinn

I’ve been looking at a couple of things, with a goal is to look for the sweet spot at the intersection. I’m looking at my missions, interests, and what’s resonating. And, I find, that they’re converging into a few things.

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Surprise and safety

Clark Quinn

As I reflect further on the improved surprise model, I realize there’s one thing I missed. The model gives a motivation for learning, and an implication for design. But there’s one thing more in the model, and one more implication for design. And this has to do with safety.

New reality

Clark Quinn

I’ve been looking into ‘realities’ (AR/VR/MR) for the upcoming Realities 360 conference (yes, I’ll be speaking). And I found an interesting model that’s new to me, and of course prompts some thoughts. For one, there’s a new reality that I hadn’t heard of!

Hub or spoke?

Clark Quinn

How are learning design teams are distributed (or not) in an organization? I’ve seen both totally separate teams in organizations (spoke), and t otally central ones (hub), and of course gradations in between.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

Curriculum or pedagogy?

Clark Quinn

In a conversation today, I mentioned that previously I’ve thought that perhaps the best next ‘man in the moon’ project would be to put an entire K12 curriculum up online.

Reflection on reflection

Clark Quinn

Of late, there’ve been a few dialogs on Twitter. As I opined in the recent podcast I was interviewed in, using Twitter for a dialog is kind of new. I’m not talking about a tweet chat like #lrnchat (which I think is a great thing), but a out-loud dialog with others weighing in.

Learning Lessons

Clark Quinn

So, I just finished teaching a mobile learning course online for a university. My goal was not to ‘teach’ mobile so much as develop a mobile mindset. You have to think differently than what the phrase ‘mobile learning’ might lead you to think.

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Shaming, safety, & misconceptions

Clark Quinn

Another twitter debate , another blog post. As an outgrowth of a #lrnchat debate, a discussion arose around whether making errors in learning could be a source of shaming. This wasn’t about the learners, however, being afraid of being shamed. Instead it was about whether the designers would feel proscribed from making real errors because of their expectation of learner’s emotions. And, I have strong beliefs about why this is an important issue.

There’s Not a Skills Gap in the U.S… or Is There?

Your search for the perfect candidate has resulted in zero perfectly skilled applicants. What’s going on? Enter… the skills gap. This report, ‘The Employment Skills Gap and What To Do About It,' breaks down the issue with solutions you can apply now.

Y A (Yet Another) Misleading Mobile Marketing Post

Clark Quinn

Is this YAMMMP? I suppose I can’t address every one, but I think picking a few here and there are perhaps instructive. And, maybe, a bit fun. So there was a post on 5 mobile learning strategies. I’m a wee bit opinionated on mobile learning, so I thought I’d have a look.

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What to evaluate?

Clark Quinn

In a couple of articles, the notion that we should be measuring our impact on the business is called out. And being one who says just that , I feel obligated to respond. So let’s get clear on what I’m saying and why. It’s about what to evaluate, why, and possibly when.

Learning Tools and Uni Change

Clark Quinn

As part of a push for Learning Engineering , Carnegie Mellon University recently released their learning design tools. I’ve been aware of CMU’s Open Learning Initiative for a suite of reasons, and their tools for separate reasons. And I think both are good.

Exploration & Surprise

Clark Quinn

Some weeks back, I posted about surprise. That is, a new model that says that that our brains work to minimize surprise. We learn so as not to be wrong. And that made sense in one way, but left another gap.

Custom eLearning: What to Consider as an L&D Manager

A custom eLearning project is an exciting opportunity, but any L&D Manager will also tell you it can be challenging. Inno-versity shares 5 points to consider before kicking off your project. These concepts are critical to addressing the most common pain points which, IF addressed, will ensure success.

Learning Experience Portals?

Clark Quinn

What is a learning experience platform? Suddenly the phrase seems ubiquitous, but what does it mean? It’s been on my mental ‘todo’ list for a while, but I finally spent some time investigating the concept.

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Making Multiple Choice work

Clark Quinn

For sins in my past, I’ve been thinking about assessments a bit lately. And one of the biggest problems comes from trying to find solutions that are meaningful yet easy to implement. You can ask learners to develop meaningful artifacts, but getting them assessed at scale is problematic.

Better Benchmarking

Clark Quinn

I was on a phone conversation and was asked whether I compared my clients against others in the business to help them figure out where they’re at. E.g. do I offer my partners the chance to benchmark. And after a bit of thought, I said that no, I didn’t, and explained why.

Quinnovations

Clark Quinn

I was talking with my lass, and reminiscing about a few things. And, it occurs to me, that I may not have mentioned them all. Worse, I confess, I’m still somewhat proud of them. So, at the risk of self-aggrandizement, I thought I’d share a few of my Quinnovations.

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A New Segmentation Model for Customer Onboarding

A great customer onboarding program is a proactive and meaningful way to make a lasting impact on customer engagement, retention, and expansion. In this eBook, Skilljar will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.

Why Myths Matter

Clark Quinn

I’ve called out a number of myths (and superstitions, and misconceptions) in my latest tome , and I’m grateful people appear to be interested. I take this as a sign that folks are beginning to really pay attention to things like good learning design. And that’s important.

Developing learning to learn skills

Clark Quinn

I’m an advocate of meta-learning, that is: learning to learn. Not just because it’s personally empowering, but because it can and should be organizationally empowering. The problem is, little is talked about how to develop it. And I have to say that what I do see, seems inadequate.

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And the myths go on

Clark Quinn

Yet another silly post I stumbled upon. And last week at a conf someone said they liked my take-downs. If you disagree, let me know, but otherwise here’s yet another bunch of marketing hype. Hopefully no one uses this for any real decisions!

The wisdom of instruction

Clark Quinn

I was listening in to a webinar on trends in higher education. The speakers had been looking at different higher ed pedagogy models, within and external to institutions. It became clear that there was a significant gap between a focus on meeting corporate needs and the original goals of education.

Monetizing Customer Education: Free, Fee, and Everything In Between

Some of the best customer education programs monetize customer training to help offset program costs, fuel new initiatives, and enable additional investment in your programs. In this webinar, Skilljar will discuss the free-to-fee continuum and share best practices for developing a pricing and packaging strategy for your education offers.

Fish & Chips Economics

Clark Quinn

A colleague, after hearing my take on economics, suggested I should tell this story. It’s a bit light-hearted, but it does make a point. And I’ve expanded it here for the purposes of reading versus listening.