Clark Quinn

My Professional Learner’s Toolkit

Clark Quinn

My colleague, Harold Jarche, recently posted about his professional learning toolkit, reflecting our colleague Jane Hart’s post about a Modern Learner’s Toolkit. It’s a different cut through the top 10 tools. So I thought I’d share mine, and my reflections.

Solutions for Tight Cycles of Assessment

Clark Quinn

In general, in a learning experience stretching out over days (as spaced learning would suggest), learners want to regularly get feedback about how they’re doing. As a consequence, you want regular cycles of assessment. However, there’s a conflict.

Trending Sources

Revisiting 70:20:10

Clark Quinn

Last week, the Debunker Club (led by Will Thalheimer) held a twitter debate on 70:20:10 (the tweet stream can be downloaded if you’re curious). In ‘attendance’ were two of the major proponents of 70:20:10, Charles Jennings and Jos Arets.

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3 E’s of Learning: why Engagement

Clark Quinn

When you’re creating learning experiences, you want to worry about the outcomes, but there’s more to it than that. I think there are 3 major components for learning as a practical matter, and I lump these under the E’s: Effectiveness, Efficiency, & Engagement.

2017 Customer Training Benchmarks Study

What are the baseline metrics for a successful customer training program? Find out in Skilljar's inaugural customer training benchmarks study, which includes an analysis of completion rates, course duration, and more. Click to download.

Acknowledging Changes

Clark Quinn

There are a serious number of changes that are affecting organizations. We’re seeing changes in the information flow, in technology, and in what we know about ourselves. Importantly, these are things that L&D needs to acknowledge and respond to. What are these changes? It’s old news that things are happening faster. We’re being overwhelmed with information, and that rate is accelerating. On the other hand, our tools to manage the information flow are also advancing.

Microdesign

Clark Quinn

There’s been a lot of talk about microlearning of late – definitions , calls for clarity , value propositions, etc – and I have to say that I’m afraid some of it (not what I’ve linked to) is a wee bit facile. Or, at least, conceptually unclear.

Thoughts on Learning Design Strategy

Clark Quinn

At the DevLearn conference, I ran a Morning Buzz on Learning Design Strategy. I’m happy to say that the participants threw in lots of ideas, and I thought they were worth capturing.

Tom Reeves AECT Keynote Mindmap

Clark Quinn

Thomas Reeves opened the third day of the AECT conference with an engaging keynote that used the value of conation to drive the argument for Authentic Learning. Conation is the component of cognition that consists of your intent to learn, and is under-considered.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Marcy Driscoll AECT Keynote Mindmap

Clark Quinn

Marcy Driscoll kicked off the Association for Educational Communications and Technology’s annual conference with a thoughtful keynote on leadership. She used her experience as a Dean to explore possibilities and suggestions for what this could and should mean.

An objective request

Clark Quinn

So, I’d like to ask a favor of you. I would like to improve my thinking about elearning design, and where this starts are objectives. Or outcomes. Now, they can be easy, or challenging. I’d like to see some of the latter. When the goal is fairly obvious, it’s simple to address.

The change is here

Clark Quinn

For a number of years now (at least six ), I’ve been beating the drum about the need for organizations to be prepared to address change. I’ve argued that things are happening faster, and that organizations are going to have to become more agile.

Grappling with Groups

Clark Quinn

I’m a fan of the power of social learning. When people get together (and the process is managed right), the outcomes of a negotiated understanding can be powerful. However, in designing learning, working in groups has some real negative perceptions and realities.

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3 Ways to Create a Best in Class Customer Training Plan

Looking to improve your training plan for Q4 and beyond? Download this guide to learn how the right goals, education, and tools can help.

70:20:10 and the Learning Curve

Clark Quinn

My colleague Charles Jennings recently posted on the value of autonomous learning (worth reading!), sparked by a diagram provided by another ITA colleague, Jane Hart (that I also thought was insightful). In Charles’ post he also included an IBM diagram that triggered some associations.

Organizational Learning Engineering

Clark Quinn

Organizational learning processes – across L&D, Executive Development, Leadership Development, and more of the roles in HR and talent management – are largely still rooted in both industrial era models and myths.

Workplace of the Future video

Clark Quinn

Someone asked for a video on the Workplace of the Future project , so I created one. Thought I’d share it with you, too. Just a walkthrough with some narration, talking about some of the design decisions. One learning for me (that I’m sure you knew): a script really helps!

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Metaphors for L&D

Clark Quinn

What do you see the role of L&D being in the organization? Metaphors are important, as they form a basis for inferences of what fits. We frame our conversations by the metaphors we use, and these frames guide what’s allowed conversation and what’s not. To put it another way, metaphors are the basis for mental models that explain and predict what happens.

How to Select an LMS for Customer Training

Finding an LMS suitable for customer training can be tough. Check out our guide to learn about some key considerations for selecting a customer education platform.

Activities for Integrating Learning

Clark Quinn

I’ve been working on a learning design that integrates developing social media skills with developing specific competencies, aligned with real work. It’s an interesting integration, and I drafted a pedagogy that I believe accomplishes the task.

Reordering the Serious eLearning Manifesto

Clark Quinn

So, as you may know (and if you don’t, you should ), almost three years ago now, I teamed up with colleagues Michael Allen, Julie Dirksen, & Will Thalheimer (all worth knowing about) and put together the Serious eLearning Manifesto. And I believe it’s a good thing.

Because quality matters

Clark Quinn

I was reflecting on some of the actions my colleagues and I take. These are, in particular, colleagues that have been contributing to the field for a long time, ones who know what they’re talking about and that I therefore respect. I retweeted one who called for being careful of the source in message. I’ve supported another who has been on a crusade against myths. And I joined with some others to promote quality elearning. And it led me to wonder why. Why care?

Kaihan Krippendorff Keynote Mindmap

Clark Quinn

At a private event, I had a chance to hear Kaihan Krippendorff talk about thinking differently about innovation. He used an 8P’s model as a framework to illustrate how to think differently.

Facilitate Enterprise ROI Through Learning Digitalization

There are two types of costs related to training. For the purposes of this paper, they are categorized as “overt” and “covert” costs. Like their names imply, overt costs are the hard costs associated with the application implementation usually identified and accrued at the project-level and may be capitalized; covert costs are the hidden operating costs that are not listed in the project budgets, but cause a significant impact to the business.

A ‘Field of Dreams’ Industry

Clark Quinn

In the movie, Field of Dreams, the character played by Kevin Costner is told “If you build it, they will come.”

Extending Engagement

Clark Quinn

My post on why ‘engagement’ should be added to effective and efficient led to some discussion on LinkedIn. In particular, some questions were asked that I thought I should reflect on. So here are my responses to the issue of how to ‘monetize’ engagement, and how it relates to the effectiveness of learning. So the first issue was how to justify the extra investment engagement would entail. It was an assumption that it would take extra investment, but I believe it will.

What’s Your Learning Tool Stack?

Clark Quinn

I woke up this morning thinking about the tools we use at various levels. Yeah, my life is exciting ;). Seriously, this is important, as the tools we use and provide through the organization impact the effectiveness with which people can work.

Coping with Cognition

Clark Quinn

Our brains are amazing things. They make sense of the world, and have developed language to help us both make better sense together and to communicate our learnings. And yet, this same amazing architecture has some vulnerabilities too. And I just fell prey to one, and it’s making reflect on what we can do, and what we still can’t. Our cognition is powerful, but also limited. So, yesterday I had a great idea for a post for today.

10 Tips for Selecting an LMS for New Learning Experiences

The right Learning Management System (LMS) can help you provide the new learning experiences - mobile, social and microlearning - needed to increase engagement with your learning programmes. Here are 10 tips to help you select an LMS to provide your learners with new learning experiences.

A Bad Tart

Clark Quinn

Good learning requires a basis for intrinsic interest. The topic should be of interest to the learner, a priori or after the introduction. If the learner doesn’t ‘get’ why this learning is relevant to them, it doesn’t stick as well. And this isn’t what gamification does. So tarting up content is counter-productive. It’s a bad (s)tart! Ok, to be clear, there’re two types of gamification.

Karen Hough ATD Core 4 Keynote Mindmap

Clark Quinn

Karen Hough kicked off ATD’s Core 4 event with a lively keynote talking about how improvisation reflects many core factors involved in successful organizational agility.

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Rules for AI

Clark Quinn

After my presentation in Shanghai on AI for L&D, there were a number of conversations that ensued, and led to some reflections. I’m boiling them down here to a few rules that seem to make sense going forward. Don’t worry about AI overlords. At least, not yet ;). Rodney Brooks wrote a really nice article talking about why we might be fearing AI, and why we shouldn’t.

Organizational terms

Clark Quinn

Listening to a talk last week led me to ponder the different terms for what it is I lobby for. The goal is to make organizations accomplish their goals, and to continue to be able to do so. In the course of my inquiry, I explored and uncovered several different ‘organizational’ terms. I thought I should lay them out here for my (and your) thoughts. For one, it seemed to be about organizational effectiveness.

Training for Lead Generation, Customer Onboarding & Support

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