Dashe & Thomson

Why Conducting an Audience Analysis Improves Your Training Outcomes

Dashe & Thomson

Assumptions. We all make them, and sometimes we have to. But, most people would probably agree - if you have the means to gather the information needed to make decisions based on facts rather than making assumptions, that is by far the safer way to go.

What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

by Jolene Rowan. Education experts have said for years the important role performance support plays in building competency. It tackles head-on two fundamental challenges of learning: the limits of human memory and learner motivation.

Uncovering Performance Gaps With Front End Analysis

Dashe & Thomson

The ADDIE model has served the instructional design community well for decades. For the uninitiated, ADDIE stands for: Analysis. Design. Development. Implementation. Evaluation. But in the “real world,” the analysis phase is often curtailed, if not overlooked outright. Decision-makers are often not versed in the ADDIE methodology. They may make the assumption that training is required as part of a project because it seems obvious. We develop a new system or procedure, and we train it.

How to Motivate Your Team: 12 Must-Have Methods For The L&D Manager

Dashe & Thomson

by Nell Gelhaus. Plenty of material is available for learning and development professionals who are looking for ways to increase their employees’ desire to learn. In fact, we’ve even written about it. But what about your team?

12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

Elevate Your eLearning: How To Storyboard Like A Boss

Dashe & Thomson

by Claire Narum. Good eLearning doesn’t simply create itself (though that would be great, wouldn’t it?). Just like every Beyoncé starts by singing into a hairbrush in front of the mirror, every great eLearning begins as a storyboard. The trouble lies in knowing where to start and what to include.

The Surge of Corporate Training Videos: 6 Styles to Engage Your Learners

Dashe & Thomson

During our annual development team retrospective, we realized that video has begun to comprise an increasingly larger share of our project portfolio.

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How To Convince Your Subject Matter Expert That Less Is More

Dashe & Thomson

by Andrea May. Working with subject matter experts is not a straight-forward, one-size-fits-all affair. There’s no rulebook with a single set of rules that works for every SME you’ll encounter. Instead, each SME presents a unique challenge for instructional designers and other L&D professionals.

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The Magic of the Hero’s Journey in Learning Engagement

Dashe & Thomson

by Shane Lueck. Training needs to be engaging. What else is new? At this point, that concept is exhausted. It’s been the topic du jour of articles, webinars, conference break-out sessions, office meetings, and any other resource you can name.

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Performance Support Tools From Quick Reference Guides To Mobile Apps

Dashe & Thomson

If you were asked what you ate for dinner 3 weeks ago, would you remember? On average, we forget 80% of what has happened, including what we’ve learned, in the past 30 days. Now, let’s apply this concept to the workplace. A recent study 1 suggests that 19.8%

How Customer Education and Support Can Solve Each Other's Biggest Problems

Research shows that 48% of support inquiries at technology companies are “how-to” in nature. Rather than spending time triaging software issues or substantial customer problems, support teams are constantly providing customers with user tutorials. This eBook shares strategies on how you can preempt this problem.

18 Free eLearning and Graphic Design Resources

Dashe & Thomson

Everyone loves a freebie. The problem with many free resource sites is that you are often inundated with so much unusable garbage that it’s hard not to feel like you are wasting your time.

So You Think You Can Change: 3 Quick Tips for Conducting a Change Readiness Assessment

Dashe & Thomson

by Amber Pandya. Your company is implementing yet another change. You swear you just got accustomed to your job’s day-to-day technology process, and now corporate is rolling out a new software that’s supposedly going to help you do it better.

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Five Steps For Conducting a Training Needs Assessment

Dashe & Thomson

A couple years ago we published 13 Critical Questions to Ask Your Client When Scoping a Learning Engagement. The post captured considerable attention, probably since the task of conducting a training needs assessment can be both a moving target and an ambiguous one. Needs Assessment

How To Train Your Millennial

Dashe & Thomson

There are 83.1 millennials in the U.S. , and they get a bad rap. They are often characterized as a generation continually over-rewarded for under-performance.

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State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

Scenario-Based Learning: Choose Your Own Learning Adventure

Dashe & Thomson

“Experience is the best teacher,” they say. Scenario Based learning Branching

Social Learning in Clinical Settings: Adult Learning Theory Applied to #MedEd

Dashe & Thomson

Developmentally, both individually and as a culture, much of our learning has been social learning. Social learning theory is the concept of learning from other people through observation, questions, collaboration, and knowledge sharing. Learning Theory

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How To Use Images Creatively In Your ELearning Design

Dashe & Thomson

by Eric Berget & Andy Schiemo. Dashe & Thomson's award-winning creative director, Eric Berget, explains how to use images creatively in your eLearning design. Beware the floating rectangle! Design ELearning Visual Design

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The SMEs Guide To Working With An Instructional Designer

Dashe & Thomson

So, you’ve been asked to be a SME - a Subject Matter Expert - on an upcoming training project? Congratulations! It’s a big deal to be considered an expert. Your knowledge, and the relationship you form with the instructional designer (ID) picking your brain, will be vital to the success of your team’s training project. If it’s your first time around the block as a SME (or if you just want to improve the experience), here are some tips to make the collaboration a smooth one.

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Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

The Ten Commandments of Elegant and Effective PowerPoint Design

Dashe & Thomson

Thou shalt know thy audience and context Good design is good communication. PowerPoint is used in a variety of contexts and despite the rigid and inherently presumptuous title of this blog post, the specifics of how to follow these rules might change based on the purpose of the presentation.

A Client's Guide to the eLearning Review Process

Dashe & Thomson

What comes to mind when you hear “review process?” A headache? A thousand papers to pore over? Crying into your coffee? Reviewing your eLearning modules throughout the course of their production shouldn’t feel this way. But without clear roles and expectations, re-work and deadline extensions are definite risks. Custom eLearning design and development requires smooth collaboration between you and the development team. The test of this collaboration occurs during each eLearning review cycle.

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Who Is Derailing Your Learning Project? (And How Can You Stop Them?)

Dashe & Thomson

Great news! That learning project you’ve nurtured through countless meetings and rolls of red tape has finally come to fruition, and you’re starting to get down to business. But wait – something’s not quite right. Why does it feel like the team is spinning out of control?

13 Free e-Learning Resources to Make Your Courses Beautiful

Dashe & Thomson

by: Andy Schiemo. Does your eLearning feel stale or still have that 1990s vibe? Are you bored with your existing stock photography? Are you still using photos that look like this? Free Resources

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

How To Be An Effective Leader During A Crisis

Dashe & Thomson

by Emily Walters , guest author. Leadership Project Management/Project Delivery

Why Instructional Designers Should Draw

Dashe & Thomson

Using Memory Engineering to Aid Learning Retention

Dashe & Thomson

Recently I was re-reading my first-ever post for this blog, based on an article in Wired magazine entitled “Clive Thompson on Memory Engineering." The gist of it was that a (then) new service called 4SquareAnd7YearsAgo would summarize and email your Foursquare “check-ins” from a year before, resulting in, as Thompson calls it, “a curiously powerful daily jolt of reminiscence.”.

Instructional Design Models: Comparing ADDIE, Bloom, Gagne, & Merrill

Dashe & Thomson

On a recent business trip, I was reminded that even though I live in the world of instructional design every day, how difficult the concept can be to explain to someone who doesn't. Here’s a breakdown of common processes and principles. Instructional Design

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Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

22 Free e-Learning and Graphic Design Resources

Dashe & Thomson

Everyone loves a freebie. The problem with many free resource sites is that you are often inundated with so much unusable garbage that it’s hard not to feel like you are wasting your time.

The Power of Chunking: How To Increase Learner Retention

Dashe & Thomson

In 1980, K. Anders Ericsson and his colleagues published a fascinating experiment. They took a student of average intelligence, memory capacity, and IQ and had an experimenter test the limits of his memory.

How To Work With Subject Matter Experts

Dashe & Thomson

By: Andrea May, Fiona Quigley, and Dawn Mahoney. Subject Matter Experts

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5 Brain Facts That Influence How People Learn

Dashe & Thomson

If you want to create powerful learning experiences, it’s very helpful to get an understanding of how the brain works. While technology changes at an incredible rate, the brain evolves slowly.

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Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

The Forgotten Role of Reflection in Learning

Dashe & Thomson

John Dewey, a noted psychologist, philosopher and educational reformer, once said, “We do not learn from experience…we learn from reflecting on experience.” Reflection in the context of learning can be described as linking ideas and constructing meaning from our experiences.

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13 Critical Questions to Ask Your Client When Scoping a Learning Development Engagement

Dashe & Thomson

As a salesperson in the enterprise learning industry, a critical responsibility of mine is to obtain the necessary information from a client in order to appropriately scope a solution. Many times the client won’t have all of the answers, in which case it is even more important to find them.

19 Productivity-Boosting Apps for L&D Project Managers

Dashe & Thomson

The project management profession is growing into its own. Just last year, the Bureau of Labor Statistics issued project management its own occupational category , a confirmation that project managers are more important players than ever.

Tim Gunn's “Natty Approach” to Learning

Dashe & Thomson

by Shane Lueck. Anyone familiar with Tim Gunn knows that he does everything with a certain level of finesse. As the Emmy-winning mentor extraordinaire from Project Runway , viewers are well aware of his passionate, witty, and firm approach as a mentor to the designers.

Top E-Learning Software - Recommendations and Pricing

Zero in on the best E-Learning software for your company. Get expert recommendations and pricing comparisons based on your specific needs.