Living in Learning

Learning Culture: A Product of Convergence?

Living in Learning

Yes, I tend to take a hard line on “performance” in the flow of work versus “learning” in the flow or work, but isn’t performance the ultimate outcome we seek? Learning is not the end game…it’s a by-product of enabling performance.while learning at the Point-of-Work and during moments of need.

“Status Quomentum” – A Hidden Core Performance Restrainer

Living in Learning

If L&D does not assess Points-of-Work, who will? Status quomentum points to routine solutioning because of the training myth. We cannot perpetuation this routine; in fact, the onus is on L&D to lead change in the re-thinking and perceptions of our stakeholder population.

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POINT-of-WORK: Ground Zero for Workforce Transformation

Living in Learning

We need to get to where true business value is generated – the Point-of-Work.

POINT-OF-WORK:  An Agile Solutioning Methodology – DRIVER  

Living in Learning

This is a call-to-action to see beyond the prevailing myth that Training Drives Performance to the accepting the reality of Potential as the only provable training outcome until our Performers graduate to their respective Points-of-Work where they actually generate measurable value and business outcomes.

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WW2 to COVID-19: How Remote Tools Help Reinforce Development Post-Program eLearning

Speaker: Pat D'Amico, Founder and CEO of About-Face Development

In a world where virtual learning is here to stay, answering the question of “What now?” requires us to thoughtfully evaluate how we got here and how we can leverage the knowledge gained during the pandemic to address one of trainings greatest historical challenges – how we reinforce learning to move from knowledge to behavior change. Join Pat D'Amico, Founder and CEO of About-Face Development, LLC, for this illuminating discussion on how to keep the gears turning

POINT-OF-WORK: Office of Workforce Capability (OWC)?

Living in Learning

Is it time to create an organizational entity scoped and chartered to ensure sustained workforce capability? Is it time to enable performance IN Workflows at Moments of Need found at Point-of-Work?

POINT-OF-WORK ASSESSMENT: Perceptions Vs. Realities

Living in Learning

The Point-of-Work Assessment (PWA) methodology is agile enough to handle unique iterations of a mix of core discovery questions consistent as common denominators with additional unique questions defined by the gap(s) between Perceptions in a Top-Down discovery cascade to Realities only found at the Individual Contributor level at the Bottom.

POINT-OF-WORK Podcast with David James – 1-6-2020

Living in Learning

I was honored to kick off 2020 with David James. This post is a replay of the 48 minute podcast. Continuous Learning Change Leadership moments of need point of work point of work assessment

POINT-OF-WORK: Translate Training Activity to Productivity Impact

Living in Learning

Downsized three times in seven years. Because we could not show bottom line value creation and productivity impact. Because Point-of-Work was not assessed to determine what was restraining performance. In other words, no performance benchmarks were established at current state.

POINT-OF-WORK: Strategic Approach to Sustaining Tactical Performance Success

Living in Learning

The mission for L&D carries a primary objective not too dissimilar to that of “eating an elephant”; a daunting proposition to say the least. The “elephant” I’m referring to here is “Optimization of a dynamic learning performance ecosystem”.

LMS Comparison: What Learning Solution is the Best Fit for Your Business?

Explore this detailed guide to see how traditional Learning Management Systems compare to an advanced online learning platform, and find out which type of solution is best suited to meet your learning program needs.

70:20:10 – Myth or Legend?

Living in Learning

There is a myth involved…perpetuated by a long-held belief that training drives performance. In truth, training only drives potential; performance does not manifest until business results are generated by the workforce in a different area of the ecosystem called the Point-of-Work. 70:20:10 Continuous Learning Sustained Capability performance paradigm training paradigm

Is There a Learning Performance Ecosystem Blind Spot?

Living in Learning

Performance support is anything that enables and/or accelerates speed-to-sustainable-performance, or speed-to-impact, or speed-to-productivity, or speed-to-competence, or speed-to-actionable-insight, or speed-to-any-damn-thing-that-drives-measurable-business-value. Accelerated Productivity Performance Insights Performance Support Point of Work Assessment Rants & Ramblings Sustained Capability performance insights performance support point of work assessment productivity acceleration

Micro-Learning Is Bigger Than You Think…And Not Just For Learning

Living in Learning

What the article I'm referencing and comments I read made clear illustrate the gyrations we are heading into now with this “new” micro-learning approach. It will be easy to become distracted, so don't get all raked up in a pile over what we call it…or how long it should be. It's about what it can facilitate at the moment of need to get the DO done.

POINT-of-WORK:  Performance Is as Good as the Support…Not Just Training

Living in Learning

The continuity of learning and task-level execution are mission-critical in a military work environment. Is mission criticality in our corporate environment any less important? Granted the outcomes are less lethal, but are they less mission-critical? 70:20:10 Continuous Learning Discovery & Consulting DPS Learning Performance Assessment Learning Performance Ecosystem Point of Work Assessment #Pointofwork #PWA #performancesupport

Employee Safety During COVID-19: Compliance Toolkit

Stay compliant with Paycor’s COVID-19 Action Plan FAQs and templates toolkit.

POINT-of-WORK: Diversity of Disruption

Living in Learning

Our field of play has shifted closer to…if not converged directly into…Point-of-Work. This shift has disruption written all over it. Rules of engagement are being disrupted by increasing velocity of business demand and continuous change. If the rules change, so too must our game plan, and adoption of a Point-of-Work Solution Discipline represents a new game plan.

POINT-OF-WORK: CEO for a Day

Living in Learning

If I had the opportunity to be CEO for a day, I’d blow the doors off the existing Learning/Training paradigm and shift my CLO out from under the HR umbrella or create a role and align them as a direct report…with the title of Chief Capability Officer (CCO). Place the CCO over the Office of. Accelerated Productivity Discovery & Consulting Point of Work Assessment Sustained Capability #performanceoutcomes #pointofworkassessment #paradigmshift #pointofwork

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Digital Adoption Solutions (DAS) Technology Has an Identity…Finally…Now What?

Living in Learning

The fact that Gartner has begun to recognize this very relevant space has me stoked. It’s been a long time coming. My hope is the DAS focus does not become too narrow and application navigation becomes the only visible point-solution when so much more productivity enhancing capabilities are possible.

Driving Performance Guidance @ Point-of-Work

Living in Learning

If sustained workforce performance truly represents the universal brass ring, L&D…or some other corporate entity…must evolve tactically and adopt a performance mindset head downstream into the post-training environment where measurable outcomes and value are generated…or lost – Point-of-Work (PoW). Continuous Learning Digital Performance Support Discovery moment of need performance consulting point of work

Mandatory COVID Vaccination Policy Template

The federal government is developing a rule requiring employers with more than 100 employees ensure their workers are vaccinated or produce a negative COVID test weekly before entering the workplace. So, what can your organization do to prepare? Get Paycor’s COVID Vaccination Policy Template to help communicate important details to your employees.

DRIVER – A Repeatable, Agile, Methodology to Generate Learning & Performance Guidance

Living in Learning

My own gap for the first 20 years of my L&D career was never considering there was a need to engage at PoW. Training WAS the standard solution after all, so why look beyond the obvious? Obviously, our L&D team were more focused on efficiently and effectively transferring knowledge which by the way was what we were scoped and compensated to do.

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POINT-of-WORK: Disruptions from Adopting “Intentional Design” Practices

Living in Learning

There is another aspect of intentional design I refuse to put into just another bullet because it is foundational to successful and sustainable adoption of a performance paradigm. I could argue it’s the longer lens I mentioned in the beginning of this post, but it’s more than that. It’s the motivation…the commitment…the willingness…the readiness…to shift from a Culture of Learning to a holistic Culture of Performance.

So…You Want to Become a Learning Performance Ninja – Good Choice!

Living in Learning

This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment (LPA) methodology embedded in a Learning Performance Solutions Discipline called DRIVER.and of course, becoming a die-hard learning performance ninja. Continuous Learning DRIVER Learning Performance Assessment Performer Support point of work design learning performance

Deployment Vs. Implementation – Is There a Difference?

Living in Learning

If L&D spent half the time enabling human performance at Point-of-Work in the operation of new systems as IT spends in fine-tuning and optimizing the systems prior to GoLive, think about how much more productive the workforce would be…with little to no learning curve to overcome…not to mention how the Help Desk would fare with 40-50% fewer distress calls. Continuous Learning DPS DRIVER Learning Performance Assessment Micro-Learning point of work EPSS performance support

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Why Most eLearning Fails: How to Create eLearning that Gets Results

Speaker: Tim Slade, Speaker, Author, and Creator of The eLearning Designer's Academy

In this session, we will explore many of the reasons why most eLearning fails and the components that contribute to bad eLearning design. we will also explore how bad eLearning design can negatively affect the learning experience. Finally, this session will walk you through several practical methods you can immediately apply to fix your bad eLearning courses.

Finally…A Seat at the Table…Don’t Blow It!

Living in Learning

If L&D cannot show impact at the bottom-line, L&D remains exposed as a cost center…and the bottom-line contribution can only be seen as an expense. Don’t be an expense when the budget belt gets pulled in a couple notches. Accelerated Productivity Learning Performance Ecosystem Point of Work Assessment Sustained Capability Workforce Capability learning & performance ecosystem LS2019 point of work assessment

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Driving Performance with Extended Blend

Living in Learning

Focusing on a new ground zero - If we hope to move beyond potential, we must move beyond where we create it – during training events – whether the event is an exotic blend of ILT/web-based; delivered in a virtual synchronous venue; detached from linearity via the use of MOOCs; or pushed out to mobile devices; or shrunken in size to form micro-learning or bursted in small learning chunks; or whatever other label we attach to it. Whatever flavor of the day training may take; it’s still training.

7-Right Things for Intentional Design to Be Intentional Enough

Living in Learning

So…does Intentional Design threaten the ID role? Just the opposite - it expands the role into new asset development that can be re-used or re-purposed to decrease actual development time by following a Create Once – Use Many Times mindset. In some ways one could consider intentional design as replacement therapy…replacing long-form learning with short-form solution assets that can serve multiple roles both at Point-of-Work (Moments 3,4 & 5) and at Point-of-Entry (Moments 1 & 2).

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Learning Culture: A Product of Convergence?

Living in Learning

Yes, I tend to take a hard line on “performance” in the flow of work versus “learning” in the flow or work, but isn’t performance the ultimate outcome we seek? Learning is not the end game…it’s a by-product of enabling performance.while learning at the Point-of-Work and during moments of need. If I’m mistaken on this bent of mine, why is there a “70” in 70:20:10?

7 Ways to Manage a Talent Shortage

In this whitepaper, Paycor examines the top 7 things you can do to out-maneuver your competition and win the war for talent in the coming months.

Old Dog with New Tricks?

Living in Learning

Have we lost sight of the end-game? This old dog was raised with the notion pounded into his head that if L&D does not produce measurable BUSINESS IMPACT, our jobs were at risk for being active participants as expenses in a cost center. Being viewed as an “expense” is not a safe place to be when decisions are made as to who goes and who stays.

Trust 116

Survey Said…“Enough with the E-Learning Already!”

Living in Learning

We [L&D] don’t need to catch up to the disruptions in our digital technology as much as we need to catch up to that which our learners are asking. Continuous Learning EPSS Micro-Learning Mobile Learning Performance Support Performer Support Technology Coaching hands-on guidance mentoring moment of need point of work

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POINT-of-WORK: A Discipline That Evolves the Scope of Training

Living in Learning

I submit to you that we (L&D) need to shift thinking within the ranks of our stakeholders (and ourselves) to enable a different conversation. I’m not suggesting we back off Training; rather, I’m suggesting we confirm what restrainers behind the performance deficiencies are going to be resolved by Training. I firmly believe L&D’s role should be to confirm what knowledge and skills are appropriate to include in a solution and what performance restrainers are present that do not.

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POINT-of-WORK: Is It a Destination or a Discipline?

Living in Learning

The “Point-of-Work Discipline - PWD” is dynamic Change that enables L&D effectiveness at a new Destination – "Point-of-Work". It’s always tough to change thinking and move skeptics off long-held beliefs and embedded traditions. It’s tough to create the critical mass and momentum necessary to reach full Change Adoption and Sustainability which leads me back to the advice of “start small and scale”. Integrating Point-of-Work Discipline is the “project that never ends”.

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Maximize the Power of Multiple Technology Ecosystems

Schools invested in Google education tools or considering these services can achieve strong benefits by blending the best of Google services on Apple hardware, opening the door to a wealth of educational possibilities for students, teachers, and parents.

When Are MOOCs Not MOOCs?

Living in Learning

This post this likely to twist a knot in a few knickers, but hey.it's s what I seem to do these days, so buckle up.this might rip you right out of your training paradigm. Traditionally, a MOOC, in academic circles, is known as a Massive Open Online Course.and I have no problem with that. Where I get torqued down tight is when corporate Training tries to emulate an academic MOOC with corporate learning content. When that happens, corporate L&D potentially misses the boat.

PERFORMANCE SUPPORT – Converging Learning with Point-of-Work

Living in Learning

A perfect storm of increasing demand to remain competitive and the continuous nature of change have effectively flanked the traditional Training Paradigm. L&D cannot keep pace. Even with smaller micro-learning objects, agile design, rapid development, and mobile delivery tactics, the solutions remain focused on pushing potential…not performance. 70:20:10 Five Moments of Need learning performance discipline Performance Support xAPI 70-20-10 EPSS

Speed-to-Insight: Curating Curations…Also Known as Curation 2.0

Living in Learning

How much curated content never reaches the point (or the right person) to deliver knowledge, wisdom, and insights essential for critical-thinking and informed decision-making to drive productivity forward? How much productivity is diverted to non-productive activities despite being tasked to ultimately accelerate productivity? Accelerated Productivity Insight Curation Performance Insights Performance Support Point of Work Assessment #pointofwork #productivityacceleration #DPS insightcuration

Data Analytics Vs. Tsunami

Living in Learning

There may be a few bean-counters out there enduring a pucker moment right now but hear the message I hope comes through in this post. “We We don’t have to measure everything just because we can – have a plan tied to action.”. Data Analytics Digital Performance Guidance DRIVER Performance analytics data analytics performance data ROI

HR’s Role in Safety Culture: 4 Key Elements to Implement

What role does your HR department play in a culture of safety? This whitepaper explains how to create a culture of safety and how it can have positive, long-lasting effects. Download it today and learn about the 4 key elements of a successful safety culture!