Will Millennials Make Great Trainers?

What’s in store for Learning and Development as Millennials take charge? We think of Millennials as the up-and-coming generation. But they’re already here. And according to a 2015 Elance survey , 28% already hold management positions.

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What is Design Thinking and Why Should You Care?

Adopt the “designer mindset” for more innovative problem solving. I’ve seen a lot of people writing lately about the need for design thinking in employee learning and development programs. The current discussion has made me wonder – “What exactly is design thinking?”

Trending Sources

The Forgotten Learners: 7 Tips for Engaging Generation X Through L&D

Generation Xers are great learners. Millennials and Baby Boomers get a lot of attention these days as one group surges into the workplace and one prepares to exit.

3 Essential Activities for New Hire Success – Even if You Don’t Have Formal Onboarding

Onboarding is key – even if you don’t do onboarding. According to a recent article by Human Resource Executive Online , only 48% of companies offer onboarding for new employees. That means that most companies simply play it by ear when a new team member joins.

Content Planning Map: A Template for Training Teams

Are you delivering disjointed feature-based training? Rather than looking at small tasks, focus training content on goals that you want your students to achieve. Download the template to learn how!

What Can A Great Naval Tradition Teach Us About Non-Traditional Training?

For many years, businesses and universities have drawn training techniques from those used in the military. Most often, these focus on leadership development.

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Dealing with the Challenges of Guided Informal Learning

Colleagues learning and sharing ideas. Most business managers know intuitively that we learn our jobs by doing our jobs. Many companies, who’ve recognized this fact, have started to consider how they can harness learning by doing in their training programs.

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How to Help Your Managers Become Better Coaches

Help your managers become better coaches, even if you don’t have formal training. Many business leaders recognize the tangible benefits of coaching. A recent meta-analysis of coaching research revealed that it improved performance, team functioning, engagement, retention and attitudes.

Is On-the-Job Training Right for Your Business?

Learning through work can be more productive than learning in a classroom. We learn most of what we know about our work “on the job,” but few companies take the time to support and encourage that learning.

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Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Article Review: Are Competencies Really Dead?

Don’t throw out your competencies yet. Writing for the HR Zone , Jo Ayoubi, Managing Director of Track Surveys, Ltd. wades into the tumultuous waters of the competency debate. While some declare competencies a relic of management past, Ayoubi takes a more nuanced stance.

Top 25 Training Topics for Small Business Employees

Here’s a can’t miss list of useful training topics for your employees. Planning your staff training program for 2017? Here are 25 great topics to get you started. Plus, I’ve added some resources to help you fill out your learning and development offerings with little or no cost.

Can Curiosity Increase Revenue?

Does curiosity lead to revenue? Maybe it’s time to find out. Curiosity has been identified as one of the common traits of innovators and world changers. It’s also a strong trait for leaders. But what can it do for your business? And how can you foster it in your team?

Training in the Reality of Work

Learning your job where you have to do you job. Most companies who offer training provide formal courses for which employees take time away from work.

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The Essential Template for Your Customer Training Strategy

Looking to build your customer training strategy? The process can be overwhelming, if you don’t have a set plan from the start. This template can help.

The Best Training You’re Probably Not Doing

Whether you have an extensive training program or you haven’t begun to set one up, you may be missing an excellent opportunity to improve performance, save money, and please customers through cross-training. Cross-training involves teaching an employee all or parts of other people’s jobs.

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The Best Ways to Help Employees Memorize Facts

Most employees forget their training shortly after taking it. These days, we provide our employees with as much reference material as they can handle. They have online resources, manuals, checklists, and even posters on the wall to remind them of procedures, dates, safety measures, and more.

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Consultants, Keep Engagement High After Your Workshop

You get your clients off and running. How can you keep them on track for success after you’re gone? You work hard to create programs and content that engage your audience, motivate them to participate, and impart useful information.

No-Nonsense Employee Training: The Best of FocusOn Learning

The 2016 FocusOn Learning conference was packed with great tips for improving performance. Last week, attended the 2016 FocusOn Learning conference hosted by the eLearning Guild.

Take training beyond your LMS: technical considerations for extended enterprise

You know the benefits of extended enterprise. But how do you execute the plan? Learn more about the technical considerations that can help you create a strategy to manage the delivery and tracking of product training across a variety of systems.

No-Nonsense Employee Training: The Best Articles of This Week

Read on for this week’s best articles from human resources and employee training experts. This week, we learn how to get people to collaborate better, engage employees with social learning and the arts, and calculate turnover cost.

You May Be Training, But Is Your Team Learning?

Having great classes and videos doesn’t guarantee real learning. As the job market tightens and businesses demand new skills at an ever-increasing rate, many companies are realizing the importance of training. The 2015 Training Industry Report states that training budgets increased 14.2%

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The Top Learning Strategies of Wildly Successful People

Follow the example of today’s leaders to power up your learning. It’s well known today that one of the key habits for success is continuous learning.

Leadership is a Calling, Not a Job: or What I Learned from Reading “Low Hanging Fruit and Highly Placed Vegetables: Ripe or Rotten Leadership”

With a little focus and practice, you can grab the low-hanging fruit of leadership. Tom Fehlman has assessed over 7,000 people for leadership positions.

Aligning Customer Training With Certifications

Want to deliver a cohesive customer training certification program? From strategy to systems to job functions, it's time for us to reassess how learning and certifications are delivered together. Download the guide to see how!

Flattening the Ebbinghaus Forgetting Curve

Most employees forget their training shortly after taking it. If training starts in the classroom, everyone knows it doesn’t end there. As Bill Rosenthal pointed out, there is a learning curve and then there is a forgetting curve.

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Train Where it Counts: Turn Work Into Your Main Learning Engine

Use work experience to train the key behaviors for high performance. Most companies use traditional courses or videos as their main engine for developing employee skills. But they struggle to link training with improved performance measures.

8 Key Customer Service Skills Every Employee Needs

Good customer service skills make a difference to your bottom line. If your business has customers, you and your team needs customer service skills. Even people who only interact with internal departments still need skills for working with colleagues who rely on them for help.

What Experienced Employees Worry About When Helping Others Learn

Informal mentors worry about how to best help new team members. This is the third of a three-part series about what people face after training. The first section discussed the concerns employees have once training is done.

2017 Customer Training Benchmarks Study

What are the baseline metrics for a successful customer training program? Find out in Skilljar's inaugural customer training benchmarks study, which includes an analysis of completion rates, course duration, and more. Click to download.

Article Review: Overcoming the Fear of Feedback

Does constructive criticism make you want to hide? We all know constructive feedback, like broccoli, is good for you, but most of us find innovative ways to avoid it.

What Employees Worry About Between Training Classes.

Employees need support and guidance after class to help apply new skills. This is the first of a three-part series about what people face after training. This first section discusses the concerns that employees have once training is done.

Article Review: “Motivation is Overvalued. Environment Often Matters More”

The right environment can make progress much easier. Stroll through any social media site and you’ll be bombarded with well-meaning suggestions for improving your motivation, will power, and drive to succeed.

How Innovative Business Consultants Stand Out from the Competition

With the right app, you stand out as the value leader. A recent survey of management consulting firms found that 81% rated attracting and developing new business as a top challenge.

Employee Training Playbook by Lessonly

Strengthen new employees and develop existing teams with Lessonly’s Employee Training Playbook.

Sales Managers: Get More out of the Time You Have in the Field

Managers, make the most of your time in the field with custom coaching plans. Most sales managers get to spend 50% or less of their time in the field with reps. But researchers have concluded that time spent managing the sales team has the most impact on sales.

Why Employee Training Should Be as Routine as Timesheets

A little employee training every day works better for your business than one intense course every few months. Formal training, like classes or videos, usually occupies a special place in our calendars.

Why It’s Your Job to Close the Skills Gap and How You Can Do It

You’re the best person to bridge the skills gap for your team. January 25, 2016. Economists and researchers like to argue about whether there’s any evidence for a skills gap, but as a recent article in Inc.

Is your company know-how about to leave? How to close the skills gap before it opens.

When people take their know-how with them, the whole team suffers. If you own a business or manage a team, you deal with employee turnover. And with our changing job culture, turnover will become more and more common. The companies who can manage it well will outperform those who don’t.

3 Ways to Create a Best in Class Customer Training Plan

Looking to improve your training plan for Q4 and beyond? Download this guide to learn how the right goals, education, and tools can help.