The Simple Shift

Why Wait for the Storm to Hit?

The Simple Shift

You can sense it. An economic slow down is approaching. The dreaded “R” word. When it hits and demand drops, savvy business leaders make moves – fast! Time is critical, head and heart come into play but in the end those functions, process and people that don’t appear to impact the bottom line are deemed […]. collaboration Culture Learning learning and development organizational learning

A More Social Org Starts with Beliefs Not Behavior Change

The Simple Shift

Before you implement enterprise social technology or a strategy to use what you have, don’t make the mistake of starting with gimmicky activities that only get you to phase one, adoption. Remember, the goal is adaptation; adaption to a new level of connectedness, openness and working collaboratively. Changing behaviors is key but it doesn’t start […]. ESN Social Business Social networks #socialorg #behavior #systems #OSD

The System Always Wins

The Simple Shift

Just beyond the org chart of authority and decision-making is what keeps it all in place; the systems of communication, trust, information flow and rewards. Change Organizational Design Syracuse

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L&D is Primed to Drive Enterprise Social, So Why Aren’t They?

The Simple Shift

L&D, if they want it, is rightly positioned to lead organizational social. At it’s very core social is about community, collaboration and sharing. Those last 2 are vehicles for knowledge, strategy and tactics to be transmitted and are how new ideas flourish and old problems are solved. L&D’s function is helping a business achieve optimal […]. community E2.0 enterprise 2.0 ESN organizational learning Social Learning

[Webinar] The New Formula for Customer Onboarding

When it comes to customer onboarding, there’s no one-size-fits-all approach, but that shouldn’t stop you from forming an effective onboarding strategy. Register for this free webinar with Adam Avramescu of Checkr, and Linda Schwaber-Cohen of Skilljar to learn about the key business characteristics to evaluate before building great customer education offerings.

The Sociopaths, The Clueless, The Losers and the Remedy.

The Simple Shift

I always loved this sketch by Hugh MacLeod (@gapingvoid), It was released in 2005 and titled Hierarchy vs Flow. At first glance you chuckle and then you pause and ponder your own organization’s hierarchy and then finally you start thinking about where you sit in the mix. Sure it’s a cynical view of the […]. community connection conversation Culture hierarchy

What is Organizational Social Design?

The Simple Shift

6 years ago, shortly after I turned in my resignation to move on to a larger leadership role, the COO of my company called me to his office in an effort to convince me to stay. At the end, when he knew I wanted to move on, he asked me a question I never saw […]. Connectivism Organizational Design Social Learning Social network #OSD #OD #socialbusiness

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Collaboration is (still) Not a Technology Issue

The Simple Shift

I’m still reflecting on the the day spent with some very passionate and knowledgeable internal communications folks at SwoopChat in NYC a few weeks ago. This user event featured many short, impressive presentations from larger organizations implementing enterprise social platforms. The stories of successes and challenges were shared with candor and energy and all were […]. collaboration social platforms

Issue 108

Internal Comms Taking the Informal Social Learning Torch

The Simple Shift

Social learning is alive and well. Especially in the informal sense but formal social still needs encouragement. I made this realization at SwoopChat today (a Swoop Analytics users event) where I was delighted by the numerous internal comms people I met and listened to. I learned that many were thinking beyond social tech adoption (even […]. collaboration communication enterprise 2.0 social platforms

3 Psychological Barriers to Leadership Buy-in

The Simple Shift

One battle those in the enterprise social space continue to fight is the battle for leadership buy-in. I was reminded of this by two articles I read recently, one by Andrew Gerkens in his recent “The real reasons senior leaders won’t use your ESN” and the other by Rich Millington of Feverbee who wrote in […]. cognitive dissonance enterprise 2.0 learned helplessness Social Learning cognitive Dissonance ESn leadership Learned Helplessness Psychology social networking

Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

Hiring Differently Isn’t Going to Make a Difference Unless…

The Simple Shift

Leaders want more creativity and innovation and rightfully they know this starts with having the right people. So they lean on their recruiters to find the candidates they want but fail to adjust their internal systems so that once aboard these progressive people can thrive. It doesn’t start with the the recruiter’s marching orders. It […]. Culture leadership #management Collaboration

Companies Want Innovation But Are Built for Efficiency

The Simple Shift

Many tout the need to change mindsets around how our organizations are run. The argument is that leaders and managers need to think differently about people, work and power. For at least 10 years now I’ve been seeing, reading and listening (and honestly contributing some myself) to all the hyperbole and yet so little has […]. Organizational Design leadership Systems

Supporting Employees is Not the Same as Supporting People

The Simple Shift

Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients. – Richard Branson It’s hard to argue with such sentiment, especially when most who read this are employees. But what does “take care of” mean exactly? For most it’s seen as a warm […]. community #management Collaboration leadership performance support social learning

Grow Your Business AND Keep Your Culture?

The Simple Shift

We’re at 80 people right now in 2.5 years, that’s a lot of growth. You’re [Vayner Media] at 800 people. You’ve been able to keep your culture intact here. We’re hitting a stage now where there’s people coming through the door 2 and 3 layers removed from me now, I don’t know their names anymore. […]. communication leadership Social Business #OSD #OD OrgSocialDesign

Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

Some Simple Truths about Us and Learning at Work

The Simple Shift

We tend to, in the age of lots of information, make more out of things than we need to and should. What motivates us and how we learn are not impervious to this bombardment. And yes I know there is a lot of science and research happening but there is also a lot of common […]. Charles Jennings community conversation Learning experience reflection social learning work

Word of Mouth L&D

The Simple Shift

Hugh MacLeod recently wrote about Word of Mouth Advertising and the importance of this for many businesses. Couple this with the famous Cluetrain quote of “Markets are Conversations” and you have the recipe for what matters most; your customers sharing and singing the praise of your service or product and changing other’s attitudes and behaviors. […]. communication conversations Social Learning Social networks

L&D’s Last Mile Problem

The Simple Shift

Amazon is moving so fast on getting you stuff in hours not days and it feels like this will happen in the next 2-3 years. What’s the impact? Goodbye 7/11. This is the world we live in. Convenience is king and the need to run to the quickmart for the one off item is on […]. L&D Social Business social media

Enterprise Social’s Last Mile Problem

The Simple Shift

Enterprise social tech does so much right. It’s easy to access It resembles consumer social platforms Intuitive and familiar features and functions Positive business positioning around collaboration, innovation, agility These however are just the first 25.2 miles of the marathon; the tech is easy, engaging, familiar. What enterprise social doesn’t get right though is the […]. Culture enterprise 2.0 social platforms social tools

12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

Open Up!

The Simple Shift

I know full well that in enterprise social-land the idea of not using every function would be criminal to many. For them it’s just been assumed to be necessary or at least the ESN vendors like to make you think so. For the powers that be, closed groups contain specific people (executives perhaps), initiatives not ready […]. ESN personal knowledge management PKM Social Business #socialbusiness #socialOrg ESn

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Give Me A Reason

The Simple Shift

OrangeTrail a Netherlands-based company thinking and doing right (just see who they’ve been hiring, working with and learning from and you’ll see what I mean), exists to help organizations successfully unleash enterprise social tech. They have a very simple but powerful framework to helping guide platform adoption: Give people a reason to visit, a reason to stay, and a […]. community Social Business Social network social platforms Work out loud #socialbusiness ESn OrangeTrail

Networked to the Bottom Line

The Simple Shift

I recently met a financial consultant, Jon Verbeck. Jon has an extensive background in finance and the processes. He works with business CFO’s focusing on solutions for growing profits and cutting costs. I received his newsletter yesterday with a link to his latest article Focus on Profits, Part 1: Decrease Costs. It’s a positive look at […]. Social Business leadership small business social business

Believe it.

The Simple Shift

It’s been said that if you’re in the dumps and you force yourself to smile and hold that smile it can change your outlook. Sounds great but most don’t believe it and when in the dumps find it too hard to try. Why not believe it? Believe that most often you can fix this yourself […]. communication Organizational Design

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How to Use Customer Training Data to Make Better Business Decisions

You may think customer training is crucial to the success of your organization, but do you have the data to prove it? Download the guide now, and learn how to prove the value of your customer training programs.

Your Company Probably Isn’t Ready for Enterprise Social Tech

The Simple Shift

Is your organization thinking to employ enterprise social technology? I’d bet they aren’t really ready. Most companies aren’t ready given the reports by Gartner and others regarding goals not being met. Here’s a quick way to gauge readiness – The Innovation Matrix. What your company, like most companies, ultimately seeks when employing social tech is to […]. networking openness Social Business social platforms #socialbusiness innovation social organization

The Emerging Performance Paradigm Shift

The Simple Shift

Do you know why refrigerators with the freezer on the bottom are popular today? Because it just makes sense. 90% of the products we use most frequently are easily accessible in this design. But it wasn’t always this way. It probably took a thoughtful engineer to observe where most people spent their time and ask […]. 702010 #702010 performance workflow workplace

L&D Advice from Gary Vee

The Simple Shift

He’s raw, he’s real, he’s hyper, he’s crude. According to his website, Gary Vaynerchuk is a serial entrepreneur and the CEO and co-founder of VaynerMedia. I’ve been reading and listening to him for a little while now and it dawned on me that what he’s advising businesses to do could really help learning and development. […]. community conversations Learning learning and development authenticity Gary Vaynerchuk L&D

The First ESN Post Every Leader Should Make

The Simple Shift

When companies decide to go all in with enterprise social tech many rightly look to get leaders on board early. What’s often overlooked in traditional approaches is the current state of trust and the foundation of trust being consistent actions. Assuming they aren’t “into” social already, the moment a leader, maybe someone who is distant […]. ESN leadership ESn

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State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

Don’t Lose Your Grip

The Simple Shift

So I finally ordered a case for my newer iPhone X. It’s been far too long and well there is significant risk of me dropping and smashing such an investment. After a little research I went for a minimalist case that is more about grip than insulation. My logic is if I don’t drop it in […]. Knowledge Knowledge Management networking KM

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Stop Gaming Social

The Simple Shift

There may be some truth to this formula, or rather there may be truth to pieces of this formula and sadly it was all frankensteined together. And “Beverly” here could be a lovely person but “Beverly” systematically engineering social content in her organization is BevBot. Similarly, a leader having a cheat sheet is likely afraid […]. Social Social Business Social networks social tools

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Flippancy: The Biggest Threat To Enterprise Social Today

The Simple Shift

For years many have lamented that rigid hierarchies, silos and knowledge is power beliefs were the greatest barrier to social success in organizations. Rightfully so, as many of us in this space of social advocacy answered the tough questions that stemmed from fear and pushed through those that saw it as folly and/or a passing fad. […]. collaboration communication conversations ESN leadership Social Business social platforms social tools ESn OrgNet social business SWOOP Analytics

Desk-centrism Must Die

The Simple Shift

In a recent “fly on the wall” series with Nick Shackleton-Jones and Roger Schank the two openly discussed the problem with education. When Roger addressed the issue, he said in a word, “classrooms” Classrooms were the problem. For me, I took Dr. Schank’s response as speaking of the passivity that dominates schooling as the problem; […]. openness Roger Schank Social Business

Best Practices for Launching an External LMS

When launching a new platform to deliver customer and partner training, there are a few key items to keep in mind. The best and simplest way to stay organized during this process is to follow the tried-and-true practices outlined in this eBook.

Organizational Learning in the Gig Economy

The Simple Shift

According to a 2016 article in Quartz that 94% of net job growth in the past decade was in the alternative work category,’ with over 60% being due to the rise of independent contractors, freelancers and contract company workers. If this shift continues to trend up, more organizations will need to alter their long-held beliefs […]. 702010 #702010 #gigeconomy contract Stowe Boyd Swift Trust