The Simple Shift

One Systems Change to Change Them All

The Simple Shift

It was unquestioned compliance systems that led to the birth of the LMS. And rather than challenge this system, companies took the easy road and bought in and bought technology to address it (sound familiar?).

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Redesigning Conferences as Social Objects

The Simple Shift

I was listening to a Recode Media podcast episode with guest Paddy Cosgrove, the co-founder of the very large Web Summit conference. In it, he talked about the shift to a 100% virtual event due to COVID, something large event producers everywhere are contending with.

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Organizational Social is a “Catalytic Mechanism”

The Simple Shift

Over 20 years ago Jim Collins penned the idea of Catalytic Mechanisms to transform organizations. He defined them as “devices that translate lofty aspirations into concrete realities.” Lofty aspirations today hover around buzz words like “innovation”, “responsiveness”, “collaboration”, “customer intimacy”, “employee engagement“, and today’s term de jour “digital transformation”. Collins said then, and it seems […]. openness Social Business transparency Catalytic Mechanism Jim Collins

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The Making of a Zoom Mini-Conference

The Simple Shift

With all the attention on using Zoom these days I figured I’d share how we used it at my local ATD chapter to provide a semi-formal online learning event with the video meeting tool. Last October we executed a 1/2 day conference using Zoom Video Conferencing platform (for meetings). It went really, really well. And […]. community training Webinar Zoom

Workplace Mask Policy & Return to Work Templates

Paycor’s comprehensive checklist and customizable letters will help you re-start your business and welcome your team back to a new normal.

The Unsurpriseable Organization

The Simple Shift

12 years ago… “What? People aren’t responding to our ads!? Quick! We need to engage with them on social media!” ” 8 years ago… “What? People are using their phones to find info and do research? Quick! We need to have a mobile strategy!”

Culture Change? Address the system or change nothing

The Simple Shift

Culture change won’t happen without system change. Organizational norms of behavior are all grounded in the systems an organization has subscribed to – systems of decision-making, management, development, recognition, etc. When hiring, the hire is for system fit, followed by training to ensure the system is supported and then maintained by a rewards system for […]. Culture

The Two Betweens

The Simple Shift

There are still concerns by leadership that internal social networking tools are used exclusively or mostly for casual exchanges about pets, humor, and vacations – the frivolous. The cry is that it’s a waste of time. I’ve argued it’s not. These are actually healthy signs of relationships between people that can foster good working relationships or […]. connection enterprise 2.0

Why We Need Social By Design

The Simple Shift

For over a decade we’ve watched as Social connection and collaboration in organizations has sputtered along. The goal of greater innovation and resiliency was first thought to come through social technology.

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In Defense of the Distrusting Manager (sort of)

The Simple Shift

The Manager question of “If I can’t see them how do I know they’re really working…?” is typically met by most with anger and frustrated eye rolls. It appears an old school, industrial-era mindset type question reeking of control and distrust. But is this just surface level? Is what was asked, what was meant? Sure […]. communication conversations workflow

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

Failure Today is from a Failure to Innovate

The Simple Shift

No question businesses and organizations are hurting from the COVID crisis and the economic fallout. Some far worse than others. But hurting should be expected and rightfully blamed on the current situation but hurting is temporary like all pain. Failing altogether is not. The blame for failure falls squarely on an inability to innovate, to […]. collaboration Cynefin Dave Snowden leadership complexity innovation

Social Learning @ Work – A Quick Start Guide

The Simple Shift

Today, with so many people physically (I won’t call it Social) distancing there is a mad scramble by organizations to support their employee learning needs. However, much appears to be in the form of formal efforts like online learning and virtual training. These each have value of course but there are some easier, more natural ways to […]. performance support Social Learning Social networks #performancesupport #sociallearning

The Epitome of Social By Design

The Simple Shift

Context is critical for social activity. When at work (remote or physical) the vast majority of social activity is around and about the work people do. Knowing this, the work and work process are the ideal starting place for more strategic advancement of a social organization. Take organizational policies and protocols, written and unwritten. They […]. collaboration communication context conversation #socialbusiness #socialOrg Social By Design

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When all we have is the work

The Simple Shift

For many now, remotely working, the only shared experiences are in the work we do together. No office to go to, no commute, no hallways, or break rooms with cold coffee. No physical building with iconic brand images, unifying colors, and no parking lot. No serendipitous observations of new shirts, haircuts, and glasses to marvel […]. community apart Remote working

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Build or Buy an LMS? How to Pick the Right Solution for Your Budget

BUDGET. When it comes to picking your next LMS that six-letter word is probably the most important part of the decision-making process. So, what are your options to get the best possible eLearning solution without breaking the bank? Build it or buy it. This guide from Lambda’s eLearning experts details absolutely everything you need to consider so you can pick the perfect eLearning solution for your organization and budget.

Supporting Remote Worker Learning – The Conversational Way

The Simple Shift

At the end of each day, ask employees to simply share their answers to 3 questions where others can see. For example, if in a shared document or a wiki or even better, an enterprise-wide social tool – where people can easily respond in short-form text and others can peruse their response and comment/ ask questions. […]. collaboration communication connection conversation #sociallearning #socialOrg Remote Seth Godin

Every Leader is a Follower Too

The Simple Shift

Let’s be honest, when people say “leader” they really mean manager or someone in the c-suite. Next, people think if these folks could become better listeners, build trust, reveal their failures, do the thing and everyone will follow, etc. then the trickle-down cultural effect will be amazing. Well, it’s not. Like you, I’ve been reading […]. leadership Organizational Design #management

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A Social Org is a Conversational Org

The Simple Shift

I talk a lot about a social organization and James Tyer and I will elaborate in our book, Social By Design, but I thought it would be helpful to share what we mean. A social organization is a conversational organization. And yes, all types exist and are encouraged as knowing people on a deeper level […]. communication conversation Organizational Design

The 702010 Learning (Department) Model

The Simple Shift

I’ve always felt L&D as a department was kind of forced into that space since that’s how traditional organizational design works; skills, tasks, departments, etc. But unlike Accounting or Marketing, “learning” doesn’t play nice with ROI. We have also come to accept that “learning” doesn’t come in one flavor, i.e. training. Most, however, subscribe to […].

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[On-Demand Webinar] The State of Customer Education: Trends and Benchmarks Report

Speaker: Sandi Lin & Linda Schwaber-Cohen

In this webinar, Skilljar CEO Sandi Lin shared learnings from Skilljar's recent study and her insights on the state of Customer Education. She dug into key findings so you can benchmark against industry trends and understand how your strategy and metrics compare.

Social Leadership: Encourage, Support or Model? Pick One.

The Simple Shift

Three ways leadership can advance social in their organization are through encouragement, support, or modeling. Let’s say if you have to have leadership pick only one, which would it be? I’d argue it’s modeling. Here’s why. By the very connotation of the word, Leader, Leaders lead the way. They go first. They don’t direct, they […]. leadership Social networks social platforms

Has Social Learning Been Forgotten?

The Simple Shift

After I shared that I will be speaking at ATD’s TechKnowledge Conference, Helen Blunden remarked, “Fly the flag for social learning, it’s been forgotten”. It was an interesting and insightful remark given that my session on social strategy principles is just one of only two on the program. What happened? Here’s my thoughts. Training and […]. conference Social Learning social media

Like the Curve, Companies need to Flatten their Hierarchies

The Simple Shift

Today, to save lives, we’re being asked to practice physical distancing to the extreme. Shelter in place and self-quarantine are not normal activities and are challenging our personal needs, beliefs and behaviors by placing us in very uncomfortable and unfamiliar situations. And it’s this same uncomfortableness and unfamiliarity in organizational beliefs and practices that just […]. Social Social Business Social networks transparency

The System Always Wins

The Simple Shift

Just beyond the org chart of authority and decision-making is what keeps it all in place; the systems of communication, trust, information flow and rewards. Change Organizational Design Syracuse

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Just launched! 2020 Customer Education Benchmarks and Trends Report

Based on a survey of more than 250+ external education teams, Skilljar has compiled this report on current trends including budgets, integrations, team structure, and more. In this report, see how companies across a variety of industries are building, optimizing, and measuring their training programs.

Wide-scale Remote Work Can Change Management Forever

The Simple Shift

Working remotely en masse is bringing anxiety to traditional management. They used to walk by, see people at their desks, see them attending meetings, and see them having discussions. They felt confident people were working because they believed they could “see” it. Now they can’t. And now is the time we can change Work and […]. Open Office social platforms workflow

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Saving the Company but Killing the Culture

The Simple Shift

It’s a fact, the Business Cycle happens. Ride the wave of prosperity and growth and eventually suffer and endure the phases of contraction and pain. When things are good, good companies spend time on their employees and work to create an open and “engaged” culture. They know that employees who stay when they’re wanted to […]. collaboration Culture engagement leadership

Seeing 90-9-1 As a Math Equation to Solve

The Simple Shift

The famous 90-9-1 of social networks is often debated as the numbers vary some based on perspective. Regardless of the numbers, most people lurk, many people contribute and a few people create. If you’re looking to up participation in your organizations ESN, here’s my advice, don’t put much energy in the 90 at all. Instead […]. collaboration communication enterprise 2.0 ESN Social Business social platforms

L&D is Primed to Drive Enterprise Social, So Why Aren’t They?

The Simple Shift

L&D, if they want it, is rightly positioned to lead organizational social. At it’s very core social is about community, collaboration and sharing. Those last 2 are vehicles for knowledge, strategy and tactics to be transmitted and are how new ideas flourish and old problems are solved. L&D’s function is helping a business achieve optimal […]. community E2.0 enterprise 2.0 ESN organizational learning Social Learning

9 Ways to Manage Costs and Prepare for Future Growth

SMB leaders are working day and night to navigate the COVID-19 crisis. Successfully managing it requires the CFO and HR leader to make complex decisions quickly, without rushing into an uncoordinated response. Foremost among these decisions will be cost containment. The way organizations manage costs now will determine how well they perform during and after COVID-19. Download our guide and start preparing for the future today.

A Social Organization Is Naturally Motivating

The Simple Shift

Dan Pink in his 2009 book Drive: The Surprising Truth About What Motivates Us stated that Motivation is a result of three elements. It’s when people have Autonomy, are gaining Mastery, and have a sense of Purpose. You don’t need clever HR initiatives, new CM systems, or fancy mission statement changes to keep employees motivated. What you need is […]. collaboration communication connection Social Business

Collaboration and The IKEA Effect

The Simple Shift

What’s the IKEA Effect? Simply, it is a form of narcissism where we tend to appreciate and overvalue the things WE create ourselves. So a reason we may love IKEA furniture is less about how inexpensive it is but more that we built it with our own two hands. Going it alone, as noted, can […]. collaboration

Need to Measure Social? Look Down More.

The Simple Shift

According to a recent CLO Magazine article/survey, executives added or supported social tech for 3 very big and very common reasons: increase collaboration (47%), increase engagement (42%) and create a culture of continuous learning (60%). Each is sincere but since an investment has been made, measurability is desired and rarely found. There are two problems. […]. community organizational learning Social Business Social Learning

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What is Organizational Social Design?

The Simple Shift

6 years ago, shortly after I turned in my resignation to move on to a larger leadership role, the COO of my company called me to his office in an effort to convince me to stay. At the end, when he knew I wanted to move on, he asked me a question I never saw […]. Connectivism Organizational Design Social Learning Social network #OSD #OD #socialbusiness

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Need Remote Learning ASAP? Don’t Pick Your Next LMS Before Reading This!

Need to go remote or move your training programs online? Download this guide to identify and overcome the biggest eLearning challenges so you can pick the perfect LMS without wasting time, money, and effort, even if you are just starting your eLearning journey.