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Make Learning Learning Viral-Worthy to Make It Last

CLO Magazine

Substitute learning for any number of ideas or causes an organization is trying to sell, and it’s easy to chuckle at the thought of something like, say, an operations management course ever breaking the internet. But the premium on making an impact through learning is high. By incorporating these and other characteristics into learning, Jones said organizations can increase the likelihood employees will remember what they’re taught.

What is social learning (and how to adopt it)

Docebo

Social learning can help today’s organizations keep up with the pace at which their business moves. More and more, organizations are turning to social learning to deliver exciting e- learning experiences to their customers, partners, and employees. What is social learning?

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50 Ways to Lever Learning

The Performance Improvement Blog

In a learning culture , formal training is just one of many methods used to facilitate employee learning. In a learning culture, we start with the performance goal and then select the mix of methods that will help employees acquire and retain the knowledge, skills, attitudes, and beliefs they need in order to achieve those goals. Instructor-centered class (fact to face) – traditional classroom in which instructor controls the content and learning process.

What is Social Learning (And How to Adopt it)

Docebo

Social learning can help today’s organizations keep up with the pace at which their business moves. More and more, organizations are turning to social learning to deliver exciting e-learning experiences to their employees, customers and partners. Learning is all about the interactions we have across all facets of our lives: we talk to people, we listen to what they’re saying, and then aim to apply or consider the insights that person is bestowing upon us (and vice-versa).

5 Ways to Integrate Social Learning Strategies Into Digital Learning

Leo Learning

Advances in learning technologies have created a natural way to integrate social learning strategies into digital learning programs. We describe social learning—in the context of organizations using digital platforms—as learning that strategically deploys learner-learner relationships to drive effectiveness of learning acquisition, performance shift and application or behavior in practice. Application of Learning. Application of Learning.

Cultivate a Culture of Customer Service

CLO Magazine

To do that, everyone in the region needed to learn new skills, attitudes and behaviors. But it was only after Quinn collaborated with the region’s marketing manager, who conducted the company’s first Net Promoter survey, that leaders saw how much their customer service ratings were affected, and how potentially problematic subpar customer service ratings could be to sustaining growth.