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Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

Individual, team, and enterprise performance can’t improve without learning. Learning isn’t in addition to a manager’s job; it IS a manager’s job. By “learning” I mean acquiring the knowledge, skills, attitudes, and beliefs that help individuals, teams, and whole organizations improve performance.

Roles 207
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Learning 2014: Mobile and Social Opportunities

CLO Magazine

Every other month, market intelligence firm IDC surveys Chief Learning Officer magazine’s Business Intelligence Board on a variety of topics to gauge the issues, opportunities and attitudes that are important to senior learning executives. Another CLO said competencies are weighted for hiring and promotions.

Mobile 78
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The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

Most of the time, companies collect big data from external sources to help the business serve customers more effectively, become more efficient, and increase profits. Learning analytics can have another, indirect impact on your organization, as well. For some companies, learning analytics has a ripple effect throughout the business.

Analytics 130
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Make Learning Learning Viral-Worthy to Make It Last

CLO Magazine

Substitute learning for any number of ideas or causes an organization is trying to sell, and it’s easy to chuckle at the thought of something like, say, an operations management course ever breaking the internet. But the premium on making an impact through learning is high. Crafting a ‘Hit’. Comment below, or email editor@CLOmedia.com.

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Highlights From Day Two of the Spring 2011 Chief Learning Officer Magazine Symposium

CLO Magazine

Day two of the Spring 2011 Chief Learning Officer magazine Symposium continued with more innovative learning strategies in Amelia Island, Fla. Bill Whitmore, CEO of AlliedBarton Security Services began the morning with a keynote on how to drive business performance through leadership branding.

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Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. To do that, everyone in the region needed to learn new skills, attitudes and behaviors. How did the firm turn it around? Further, the positive effects of the training had to be measurable and have a lasting effect.