Highlights From Day Two of the Spring 2011 Chief Learning Officer Magazine Symposium
CLO Magazine
MARCH 30, 2011
He mentioned that strong leadership increases employee attitude by 10 percent and customer service by 4 percent on average. The late afternoon included a series of workshops and a CLO town hall. Then there’s a primary circle of diversity which includes age, ethnicity, gender, race, sexual orientation, physical and mental ability.
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