Action Learning Communities of Practice Informal Learning Problem 
The Performance Improvement Blog
JULY 31, 2014
Encourage risk-taking – Organizations that seek new solutions to old problems, creativity and innovation in their operations and products, employees who “think outside the box” and “walk the talk”, need to allow managers to make mistakes and learn from those experiences.
Jay Cross
FEBRUARY 17, 2013
Communities of practice. A Community of Practice (CoP) is a social network of people who identify with one another professionally (e.g. Chefs and workers in the kitchen who aspire to be chefs are a community of practice. Newcomers learn the ropes from working alongside veterans.
Jay Cross
MAY 26, 2015
In the same vein, I talk about Working Smarter instead of informal learning, social learning, and so forth. Some people denigrate informal learning but nobody’s against Working Smarter. Your organization already has a workscape where people are learning to work smarter. Action learning.
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