Action Learning Communities of Practice Organizational Learning Services 
The Performance Improvement Blog
JULY 31, 2014
This could be information about such things as how to improve individual performance, how to work more effectively as a team, how to plan and make decisions as an organization, how to help customers use products and services, and how to find out what is needed in the marketplace.
The Performance Improvement Blog
DECEMBER 16, 2015
Performance measurement – learning from measures of performance such as sales figures, production numbers, and customer service feedback. Roleplay – people (usually two or three) acting out roles to learn about themselves and others by putting themselves in somebody else’s shoes.
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