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2013 Innovation — Division 2

CLO Magazine

GOLD: Adri Maisonet-Morales, Vice President, Enterprise Learning and Development, Blue Cross & Blue Shield of North Carolina One thousand flowers are about to “bloom” at health insurance provider Blue Cross & Blue Shield of North Carolina. Customer satisfaction also increased.

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Corporate Training Through MOOCs: Everything You Need to Know

ProProfs

By choosing a standardized learning system such as MOOC, organizations can deliver improved course content, in addition to considerably increase the rate of course completion and knowledge retention. Based on the performance data, employees can bridge knowledge gaps , if any, and work on various areas that need improvement.