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Kevin Bruny: Man of the People

CLO Magazine

” Customer satisfaction and customer-perceived value are measured through the county’s “Citizen Satisfaction Index” and the “Citizens’ Rating of Quality of Life,” derived from biennial surveys. In Chesterfield’s 2012 survey, customers gave the county a rating of 82 percent.

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The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

This includes the learner’s satisfaction with the training, their active engagement with learning exercises, and the perceived relevance to their actual work. Level 2: Learning. Other course activities – webinars, classroom, collaborative exercises. Actionable Learning Analytics. Participation in the course.

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