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Working smarter

Jay Cross

Working smarter draws ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 Working smarter embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines.

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Through the Workscape Looking Glass

Jay Cross

We hear that if “it ain’t broke, don’t fix it,” yet most corporate learning and development is broken. 77% of the senior managers surveyed by the Corporate Leadership Council reported they were dissatisfied with L&D. Action learning. Personal Learning Network. Peer learning. Reading the temperature.

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