Action Learning Firewalls Leadership Network 
Jay Cross
FEBRUARY 12, 2011
Working smarter draws ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. The software has evolved.
Jay Cross
MAY 26, 2015
We hear that if “it ain’t broke, don’t fix it,” yet most corporate learning and development is broken. 77% of the senior managers surveyed by the Corporate Leadership Council reported they were dissatisfied with L&D. The input may be establishing social learning networks; the output is improvement in the business overall.
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