Organizational Learning Tools

The Performance Improvement Blog

What are the tools of organizational learning? As I’ve stated in a previous blog post , a high performing organization needs a comprehensive approach to learning and a set of tools to facilitate learning. A training program, or an educational event, or even a CEO’s speech about the importance of learning is not enough. These categories of learners and tools translate into a four by three matrix of learners and learning tools.

No Time to Learn

The Performance Improvement Blog

One of the concerns that worry training and learning professionals most about leading culture change in their organizations is that managers will say that they don’t have time to facilitate and support employee development. These managers don’t value learning. Maybe there was a time when you could learn a set of skills in your youth and then build a career around those abilities. The only way to keep pace and maybe even get ahead of the curve is to keep learning.

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Key Elements of a Learning Culture

The Performance Improvement Blog

A “learning culture” is a community of workers continuously and collectively seeking performance improvement through new knowledge, new skills, and new applications of knowledge and skills to achieve the goals of the organization. A learning culture is a culture of inquiry; an environment in which employees feel safe asking tough questions about the purpose and quality of what they are doing for customers, themselves, and other stakeholders.

This Is What I Believe About Learning in Organizations

The Performance Improvement Blog

The Purpose of Business is Learning. But none of this is possible without learning. At its core, any high performing organization is about learning; continually using new information to become smarter, better, and more effective. To survive and thrive today, industries need innovation which is essentially about learning. Companies must learn more deeply about their customers and markets. Training Is Not Learning. Work is No Longer Work .

Training Culture vs. Learning Culture

The Performance Improvement Blog

What’s the difference between a “training culture” and a “ learning culture ”? As the chart shows, in a training culture, responsibility for employee learning resides with instructors and training managers. In that kind of culture the assumption is that trainers (under the direction of a CLO) drive learning. Whereas in a learning culture, responsibility for learning resides with each employee and each team.

16 Signs of a Learning Culture

The Performance Improvement Blog

How do you know your organization has a learning culture ? How will people be learning? While a learning culture is an environment that’s always being developed, certain signs indicate that you are making progress. In a learning culture…. Leaders are communicating the importance of learning (acquiring new knowledge, skills, and capabilities) and holding managers accountable for learning and applying that learning to making a difference for the organization.

Becoming a Learning Culture: Competing in an Age of Disruption

The Performance Improvement Blog

Any company, faced with these kinds of disruptive forces must keep learning. Employees must learn how to use new computers and new apps, how to operate new, high tech machinery, how to be responsive to customer demands, how to create innovative products and services, how to manage a multi-cultural, multi-generational workforce, how to work effectively in cross-functional teams, and how to plan for a future that is constantly in flux. Learning is just-in-time, on-demand.

A Productive Learning Culture

The Performance Improvement Blog

In a blog post titled, "Building a Productive Learning Culture", Thomas Handcock and Jean Martin say that businesses, because of need and demand, are increasing employee participation in training but failing to increase productivity. Even with all of these additional opportunities for learning, most workers are not acquiring the knowledge and skills they need to be successful. Learning capability: make sure employees know how to learn, not just what to learn.

Eight Leader Habits of a Learning Culture

The Performance Improvement Blog

Eight leader habits are essential to a learning culture. These are behaviors ingrained in the routines and rituals of organizations that are continually learning and learning how to learn. Leaders in these organizations do the following: Send the message - Leaders communicate the importance of learning to the organization. Build trust - Employees will invest time and effort in learning if they trust their managers. This learning cannot be left to chance.

Leaders Learning about Learning

The Performance Improvement Blog

Recently, I conducted a workshop for the leadership team of a company that wants to increase the impact of its training programs. I explained the limitations of formal training and the need for taking an organizational learning perspective. I argued that in order for any kind of learning intervention (training, coaching, mentoring, action learning, etc.) They wanted to know specifically what they could do to facilitate learning.

Evidence-Informed Practice

The Performance Improvement Blog

They are taking adult learning theory and systems thinking, combining that with evidence from program evaluation studies, and using the information to make their own organizations more effective. At their retreat, I talked with PART members about developing a learning culture in their agencies that would help them in the process of continuous improvement. We identified organizational barriers to learning and how those barriers can be overcome.

A Manager's View of Employee Learning

The Performance Improvement Blog

I love the sense of understanding, enthusiasm and acceptance the leadership team conveys here regarding their role in learning. As you might expect, based on my input to a previous blog (3/25, Training Isn’t Learning ), I was delighted to see the emphasis on the necessary role of the manager! For me, ‘accountable’ means managers are as much, and maybe more, responsible as the individual learner for applying learning and delivering results.

50 Ways to Lever Learning

The Performance Improvement Blog

In a learning culture , formal training is just one of many methods used to facilitate employee learning. In a learning culture, we start with the performance goal and then select the mix of methods that will help employees acquire and retain the knowledge, skills, attitudes, and beliefs they need in order to achieve those goals. Instructor-centered class (fact to face) – traditional classroom in which instructor controls the content and learning process.

Learning All the Time

The Performance Improvement Blog

Bernie Donkerbrook, EQMentor, wrote this response to my post : “ Learning all the time ” means making learning part of the culture of an organization. This means that learning (using Schein’s definition of culture below) is that employees are actually doing and behaving in the following manner, (Follows the premise of first, ‘ Knowing’ , then ‘ Agreeing’ and finally actually ‘ Doing !’). That learning is valued and expected at all levels of the organization.

Revamping 70-20-10

CLO Magazine

There is a core set of frameworks that support the way organizational learning and development is conducted. The world of mobile and social learning and Google, however, requires new measures. It became a foundation for the work at the Center for Creative Leadership (CCL), which continues today and has been adopted by many global organizations — including IBM, SAP, General Electric, Procter & Gamble, Farmers Insurance and American Express.

Partnering With the C-Suite

CLO Magazine

Successful chief learning officers understand that business longevity is defined by an ability to innovate and adapt. They know that unless organizations can learn faster than the competition — and faster than the rate of change — they are destined to take a back seat in the marketplace. If the investment can be better spent in another area with more impact, then learning should gladly offer up the budget.

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