Litmos

JUNE 13, 2019

No one is closer to the action when it comes to behavior and performance changes than managers; yet only 54% of companies use managerial observations as a metric for learning. Companies aren’t necessarily making sure frontline managers can handle the unique challenges their role presents.

Management 53

Management Develop Brandon Hall Metrics 53

CLO Magazine

SEPTEMBER 11, 2013

Learning and development organizations can adopt business metrics such as profitability, top-line revenue growth and bottom-line improvements instead of simply measuring correlations. Proponents of strong program evaluation argue that learning goals must be aligned with key performance indicators, or KPIs.

Metrics 54

Metrics Behavior Leadership Consulting 54

Learning Visions

SEPTEMBER 15, 2009

Intention gives you metrics and measurement. Non-formal learning can have objectives. The opportunity is not formalizing informal learning, but rather working with non-formal learning. You will lose the battle if try to come up with metrics around totally informal learning. What are the metrics?

Informal Learning 100

Informal Learning Informal Metrics Wiki 100

Acorn Labs

JULY 10, 2023

Stretch assignments Otherwise known as action learning projects, these are on-the-job training opportunities. So, creating credible metrics involves understanding what is lacking in your organisation that is hindering (or will hinder in future) its ability to achieve its goals. Think of this as prioritisation.

Leadership 40

Leadership Diversity Training Business Design 40

Acorn Labs

AUGUST 18, 2022

Action learning programs are part and parcel of cohort learning that provide immediate feedback and relevance for participants. But that's in contrast to the KPI-based structure of most corporate learning programs. Look to elements like: Surveys for employee sentiment. What worked and what didn't they like?

Leadership 52

Leadership Games Change Blended Learning 52

CLO Magazine

DECEMBER 21, 2013

Every other month, market intelligence firm IDC surveys Chief Learning Officer magazine’s Business Intelligence Board on a variety of topics to gauge the issues, opportunities and attitudes that are important to senior learning executives. There is more consensus about measurement.

Mobile 78

Mobile Social Compliance Training Outsource 78

CLO Magazine

MARCH 1, 2013

The aforementioned themes can serve as a useful guideline to ensure flexible, sustainable and relevant talent identification and codification processes regardless of the ultimate methodology chosen for their execution, be it surveys, project assignments and analyses, 360-degree evaluations, annual reviews or other assessments.

Leadership 80

Leadership Develop Authoring Tools Social Networks 80

CLO Magazine

OCTOBER 11, 2013

As a result, they started from scratch to devise a new customer service management training program for the entire western region that would be measured by a simple metric: a Net Promoter Score. Further, the positive effects of the training had to be measurable and have a lasting effect. Did They Like It?

Customer Service 61

Customer Service Services Culture Custom 61

Paradiso Solutions

APRIL 9, 2020

As a service platform, LXP plays an essential role in guiding organizations towards preparing effective learning modules. Following are some of the perks of LXPs: Ensuring Actionable Learning Recommendations. An LXP can employ machine learning and assemble personalized learning playlists as per each employee’s requirements.

Corporate eLearning 98

Corporate eLearning Metrics Micro-Learning Media 98

Jay Cross

MAY 26, 2015

We hear that if “it ain’t broke, don’t fix it,” yet most corporate learning and development is broken. 77% of the senior managers surveyed by the Corporate Leadership Council reported they were dissatisfied with L&D. Assess the organizational benefits of: embedding learning in work, covering a much larger audience.

Metrics 36

Metrics Compliance Training Social Networks IBM 36