article thumbnail

Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Define Clear Customer Success Metrics Aligning Performance Metrics with Sales Objectives Changing selling behavior necessitates a shift from transactional to relationship-driven sales.

Behavior 221
article thumbnail

The Key Components of an Effective Sales Training Program

Infopro Learning

This sets sales training projects apart from other programs in Learning & Development (L&D). An effective sales training program is not just a checkbox in the L&D leaders manual; it is the lifeblood that nurtures a high-performing sales team. That’s where an effective sales training program becomes indispensable.

Sales 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building Effective High-Potential Leadership Programs: Key Fundamentals to Consider

Infopro Learning

Developing effective high-potential leadership programs is essential for organizations looking to cultivate top talent and drive long-term success. A successful leadership development program can result in improved employee engagement, increased productivity, and overall organizational success.

article thumbnail

From Metrics to Impact: A 6-Step Approach for Demonstrating the Value of Your L&D Programs

Infopro Learning

Learning and Development (L&D) programs are essential to any organization that values the growth and development of its workforce. However, the success of any L&D program is ultimately determined by its impact. Unfortunately, measuring L&D impact can be challenging.

Metrics 221
article thumbnail

The Four “Levels” of Gamification Implementation in Learning Experiences

Speaker: Jonathan Peters, PhD, Chief Motivation Officer, Sententia Gamification

Unfortunately, many people think that gamification means adding a simple activity, creating a computer or a video game, or just adding points, badges, and a leaderboard to their learning program. You will experience the good, the bad, and the ugly of implementing gamification in your programs.

article thumbnail

How to Support Inclusive Behavior at Work

Chronus

To make inclusion a permanent part of your company’s DNA, you must understand the difference between inclusive behavior and non-inclusive behavior. . To activate the benefits of diversity and equity, your company must give employees a sense that it values their unique perspectives and insights. . These behaviors include: .

article thumbnail

How Artificial Intelligence Improves Learning Programs and Business Performance

Infopro Learning

Traditional learning programs and technology can be valuable tools to build behaviors, strengthen your talent bench, adhere to regulatory requirements, and more. But these learning tools are often event-based, siloed activities. How AI Improves Learning Programs … and Drives Business Performance.

article thumbnail

Go Beyond with Learning Engagement

Speaker: Amit Garg, CEO and Founder at Upside Learning Solutions & Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors

Learning engagement is the ability to motivationally and behaviorally engage in an effective learning process. Stronger knowledge retention, increased productivity, and active learning skills are just some of the benefits your learners and organization will achieve as a result of successful learning engagement.

article thumbnail

Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.