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6 Tips To Improve Customer Service With Online Training

Docebo

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates. Use branching scenarios to improve customer interactions.

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How L&D is Changing the BFSI Sector Landscape

Infopro Learning

The Banking, Financial Services, and Insurance (BFSI) sector, just like all others, experienced drastic change. It has shifted toward focusing on learning and development activities to smoothen the transition for employees. Such models ensures that they function with minimal disruptions to their customers and internal operations.

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eLearning in the Workplace

TalentLMS

eLearning has become the cornerstone of education services to the mobile and the busy employee. Employees engage in the following eLearning activities: Online, interactive eLearning sessions on their computer with other learners and a facilitator. Just-in-time training is the name of the game.

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Need To Get Buy-In For Virtual Reality Training? 7 Top Reasons To Invest

Roundtable Learning

At Roundtable Learning, we combine expert instructional design strategies with future learning technologies to create custom training solutions. After implementing a VR training activity at ADMI that taught employees the dental implants process, doctors’ confidence levels scoring 9 or 10 out of ten increased by 34%.

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Online Learning Trends Enhancing Employee Productivity in 2017

TOPYX LMS

A learning path allows a learner to choose which activities he or she will participate in and gives learners greater control over their eLearning experiences. These are ranging from checking out a large piece of equipment to helping someone be empathetic towards others in the customer service realm.

Trends 182
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Online Learning Trends Enhancing Employee Productivity in 2017

TOPYX LMS

A learning path allows a learner to choose which activities he or she will participate in and gives learners greater control over their eLearning experiences. These are ranging from checking out a large piece of equipment to helping someone be empathetic towards others in the customer service realm.

Trends 140
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20 Microlearning Examples

Ed App

If you need to train your retail staff on what to say to customers, what not to say to them and how stuff works, then mobile-based microlearning is for you. Another great interactive eLearning example is the drag to reveal activity. This type of activity is useful because of its tactile nature. Sales Training.