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10 Customer Service Training Topics

Ed App

Identifying the most important customer service training topics is a crucial step in developing your employees, and ensuring that they are fully equipped with relevant information and vital skills in representing the business with your customers. Check out these customer service training topics you shouldn’t miss out on. .

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10 Customer Service Training Software

Ed App

We’ve compiled a list of customer service training software to give your teams the skills and knowledge to deliver the best customer experience to your customers. Customer Service Training Software #1 – EdApp. To test your team’s knowledge post-training, you can use EdApp’s Rapid Refresh quiz maker.

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Quiz Funnel: Examples, Benefits, & Steps to Create One

ProProfs

The act of expanding a business through an effective quiz funnel has become increasingly popular in recent years, as it allows businesses to engage with their target audience in a fun and interactive way while also gathering valuable information about their preferences and needs. What Is a Quiz Funnel? If yes, keep reading!

Quiz 52
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10 Online Quiz Platforms

Ed App

Online quiz platforms can also help your learners retain information, increase learner engagement, and boost training participation. Learn how to use quiz makers to improve online learning and digital training. Online Quiz Platform # 1 – EdApp. Get started on EdApp’s online quiz platform today. Leaderboards.

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How to Create a Twitter Quiz for Your Business

ProProfs

Let’s uncover how you can create a Twitter quiz for your business and reach potential customers. Reasons for Creating Twitter Quiz. Before discussing the steps to create a quiz on Twitter, it’s crucial to understand the ‘WHY’ behind it. . Try our quick quiz and see. Interesting, right? Are you a humanist too?

Quiz 52
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Tips to Create a Conflict Management Style Quiz

ProProfs

Such conflict can be with team members, higher-ups, or even customers. . A conflict management style quiz gets you off to a great start when training your employees on conflict management skills. In this blog, you’ll learn how to create a conflict-style quiz and the tips you can use to get the maximum benefit out of them. .

Quiz 52
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Building a Stronger Team: Collaborative Learning Activities & Strategies

learnWorlds

To maximize training effectiveness, many companies add collaborative learning activities to their training courses. The main “selling point” of collaborative activities is that they’re highly interactive and don’t feel forced. Collaborative learning, on the other hand, is active.