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8 tips for creating a successful customer service training plan

TalentLMS

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Ready to get started?

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Top 6 reasons outsourcing bookkeeping services for your business

Coreaxis

Top 6 reasons outsourcing bookkeeping services for your business Top 6 reasons outsourcing bookkeeping services for your business Discover how bookkeeping can provide you with accounting support to oversee crucial tasks to streamline processes for your business. Efficient bookkeeping not only saves time but also valuable resources.

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8 tips for creating a successful customer service training plan

TalentLMS

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Ready to get started?

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Unlocking sales success: Key sales metrics and insights

TalentLMS

And when it comes to sales, it’s a roadmap to closing more deals, having happier customers, and achieving a fatter bottom line. Average deal size What: This metric represents the average amount of money a client spends on your product or service. and divide by the number of new customers acquired in the same period.

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Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

Like many enterprise learning companies, we are actively brainstorming ways to incorporate collaborative Web 2.0 In the article she gives some scary statistics: Our recent study showed that 30 percent of US companies spent money on informal learning tools or services in 2010. In dollar figures, spending is minimal. Properly d.

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5 Steps to Assess Business Financial Health

Coreaxis

Revenues represent the total amount of money earned by the company from its primary business activities, such as sales of goods or services. The cash flow statement consists of three main sections: operating activities, investing activities, and financing activities.

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Make Learning An Experience. Blend It! | Social Learning Blog

Dashe & Thomson

Allow them to discover information in bite-sized portions through self-directed activities such as eLearning, and then follow-up with a workshop, discussion group, open lab, or other opportunity to apply the new information. Learn to be more specific, and customize any of your materials for precisely the right support. Properly d.