The Learning Circuits

JULY 8, 2006

Recently I spent a little time pondering a statement that I've ascribed to for sometime now: In a ranking of all of the groups in a typical organization who have the responsibility for helping direct the learning of employees or customers, corporate training would finish 3rd - at best. Often without help from the corporate training group.

Metrics 40

Metrics Customer Service Technorati FAQ 40

Rapid eLearning

AUGUST 1, 2008

7 Proven Techniques for Keeping Your E-Learning Customers Happy. It’s a tricky balance working with customers. On the other hand, a demanding customer can negatively impact the elearning course by making demands that don’t fit sound instructional design. We built the project exactly like the customer wanted.

Rapid eLearning 76

Rapid eLearning Custom Blogging Authoring Tools 76

Rapid eLearning

AUGUST 1, 2008

Vocescuola - 7 Proven Techniques For Keeping Your E-Learning Customers Happy. We separated our OSHA courses activities from our testing activities. Not only does it reduce frustration and wasted time for the customer, but in companies with limited resources dedicated to training, it is a real life saver as well.

Compliance Training 76

Compliance Training Rapid eLearning Harassment Training Cyber Security Training 76

Experiencing eLearning

JUNE 10, 2008

Improves customer service b/c people have the right information–you aren’t working on a mortgage and discover halfway through that the rules have changed. They customized and saved their own templates. Q: Do you look at metrics for activity on the wiki? Helps keep current information b/c things change so fast.

Wiki 170

Wiki PBwiki Productivity Product 170

Xyleme

JULY 21, 2010

which needs to coexist within the list of formal classroom and eLearning offerings which needs to coexist with your documents, knowledge management, videos, podcasts, which needs to coexist with the profiles, skills, and recent activity-feed happenings of all employees. Blow up your LMS. This argument, while spot-on, has fallen on deaf ears.

Social Networks 109

Social Networks Social Learning Social Blended Learning 109

Rapid eLearning

AUGUST 1, 2008

" I’ve had customers tell me that even if people already know the information, it doesn’t hurt them to go through the course anyway. In addition, some customers just aren’t comfortable with this type of approach where the user can self-navigate and choose when to take the assessment. Adviser Education Services.

Compliance Training 69

Compliance Training Rapid eLearning Compliance Blogging 69