Evaluating Training Effectiveness and ROI
NOVEMBER 13, 2015
How to convince one’s manager that it is worthwhile (and profitable) to continue the training program and expand it to include other departments if you have no data to profit cost ratio to back you up? You can read about these levels in-depth in my previous article, Getting to Know ADDIE: Evaluation. In this article, I would like to focus on the fifth level, which was suggested for addition by Jack Phillips.