The Key to Adoption of Collaboration Tools: Process Integration
Dashe & Thomson
SEPTEMBER 15, 2011
Plenty has been written about why employees are slow to adopt enterprise collaboration tools. As with more traditional IT initiatives, the old “senior executive support” mantra is frequently cited as a key to successful user adoption. For example, in a Klint Finley interview called Five Principles for Improving Social Enterprise Adoption , Yakabod CEO Scott Ryser cites the importance of “political juice.”
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