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10 Customer Service Solutions

Ed App

In this technological age, it is sometimes best for customer service teams to be spread across the world, so you are better off with a platform that affords you the ability to effortlessly deliver quality customer service training to your global team. ITIL conveys the best practices adopted for offering customers IT services.

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Wearing out our welcome

Learning with e's

David Kelly addressing Learning Technology delegates I launched a new module for my first year students today called 'Digital Reputation and Digital Literacies'. Here's the blurb: Module Overview This module explores living and learning in the digital age, with a particular focus on digital reputation, e-safety and digital literacies.