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Performance Support

Clark Quinn

Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0 He later asks: Overall, what are corporate blogs, feeds, aggregators, wikis, mash-ups, locator systems, collaboration environments, and widgets, if not performance support? I would say that they come closer to knowledge management than performance support. Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes.