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Lurking is Not a Static State

ID Reflections

From a community of practice perspective, lurking is interpreted as “legitimate peripheral participation,” a crucial process by which communities offer learning opportunities to those on the periphery. (p. After digging through the references and some old articles I had saved, these are some of the key points that emerged.

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Success Formula for Discussion Forums in Financial Services

Tony Karrer

Of course, there’s a lot of great information out there on this via eLearning Learning under terms like Discussion Forum , Collaboration in Discussion Forums , Discussion Forum Adoption , Benefits of Discussion Forums , Discussion Forum Case Studies.

Forum 115
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Come Together

Jay Cross

Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. For example, bloggers may not communicate well with IM users. This is not atypical when companies adopt new technologies. Skype gives people the ability to place free video calls over the Net.

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LMSs that kick ass: Saba

Janet Clarey

A: Ben Willis- Saba has had social & collaborative capabilities in our product suite for a very long while (since 2004 and the 3.x Saba Social is a productivity tool designed to engage employees & customers, build connected corporate communities and accelerate high-quality knowledge exchange. x generation of the suite).

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Learning and KM: Separated at birth?

Jay Cross

A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making.

KM 38
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5 Ways to Engage Deskless Workers with Learning

Degreed

When learning leaders at Ecopetrol rolled out a learning experience platform (LXP), they were surprised to find people in operations and maintenance roles — not only desk jobs — among the biggest early adopters. As you look for new ways to help people build skills, consider a hot topic in L&D: social learning.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Many of the corporations that adopted eLearning fell under the same mistaken spell that beguiled investors. Most workers have better connections to the Internet and social software at home than on the job. Apply the 80/20 rule to critical functions and seed communities of practice around them.