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Performance Support

Clark Quinn

Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. That’s how we use Google and corporate wikis and instant messenger. Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories.

Web 2.0 Applications in Learning

Tony Karrer

Last week I presented a session at ASTD TechKnowledge entitled eLearning 2.0 - Applications and Implications. It could just as easily have been called Web 2.0 Existing Adoption At the very start I asked the audience for examples of where they were currently using these tools as part of learning solutions. I discussed the fact that there was a common Adoption Pattern that went from personal adoption to work groups to organization. Web 2.0

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